Apple reinstates Epic's developer account two days after banning it

Apple has reversed course on its decision to ban Epic Games' developer account after it emerged European Union officials were looking into the issue. The about turn means that Epic will be able to bring its own app store to iPhones and iPads in the EU. The publisher will also be able to more easily bring Fortnite back to those devices in the bloc, nearly four years after Apple kicked the game out of the App Store over an in-app purchases battle (a decision that spurred a drawn-out legal tussle between the two sides).

"Following conversations with Epic, they have committed to follow the rules, including our DMA [Digital Markets Act] policies," an Apple spokesperson told Engadget. "As a result, Epic Sweden AB has been permitted to re-sign the developer agreement and accepted into the Apple Developer Program."

"Apple has told us and committed to the European Commission that they will reinstate our developer account," Epic wrote in an updated blog post. "This sends a strong signal to developers that the European Commission will act swiftly to enforce the Digital Markets Act and hold gatekeepers accountable. We are moving forward as planned to launch the Epic Games Store and bring Fortnite back to iOS in Europe. Onward!"

Apple killed Epic's developer account earlier this week, claiming that Epic was unlikely to abide by the related contractual agreements. Its lawyers described Epic as "verifiably untrustworthy."

The sudden about face surely has nothing to do with reports that EU regulators planned to question Apple over the ban. Epic claimed the decision was a "serious violation of the DMA." Under that law, which just came into effect, Apple is required to allow third-party app stores on iOS in the EU. However, Apple is still forcing companies that want to have their own app marketplace on iPhone to abide by its rules.

Also this week, the EU fined Apple almost $2 billion for suppressing third-party music streaming apps on the App Store by preventing them from telling users that they could subscribe to their services elsewhere for a lower cost than if they signed up through iOS. This was the first fine the EU has given Apple, and the bloc's third-largest financial penalty ever. Apple is appealing the fine. 

Given the even heftier penalties that companies face for failing to comply with the DMA — up to 10 percent of their annual revenue — and the EU showing it's ready to wield its power when necessary, it's not too surprising that Apple backed down from its latest scrap with Epic. Indeed, Epic CEO Tim Sweeney said Apple backtracked after "a swift inquiry by the European Commission."

This article originally appeared on Engadget at https://www.engadget.com/apple-reinstates-epics-developer-account-two-days-after-banning-it-184118270.html?src=rss

The Amazon Fire TV Stick 4K Max is back down to $40, plus the rest of this week's best tech deals

As another week winds to an end, we've put together another roundup of the best tech deals we could find on devices and gadgets Engadget has tried and recommends. Right now a Marshall Bluetooth speaker with good sound and an impressive waterproof rating is $64 cheaper. Our favorite budget robo vac, the Roomba 694 is 35 percent off. And early Mar10 sales have trimmed the prices of a few games staring Mario and his friends. Other deals include sale prices on Bluetooth trackers, a portable projector, a two-pack of Sonos speakers and an Backbone iPhone 14 gamepad. Here are the best tech deals from this week that you can still get today. 

Follow @EngadgetDeals on Twitter and subscribe to the Engadget Deals newsletter for the latest tech deals and buying advice.

This article originally appeared on Engadget at https://www.engadget.com/the-amazon-fire-tv-stick-4k-max-is-back-down-to-40-plus-the-rest-of-this-weeks-best-tech-deals-173046390.html?src=rss

Russian state-sponsored hackers keep trying to infiltrate Microsoft

Russian hackers keep trying to infiltrate Microsoft, the company revealed in a blog post. These hacks follow a similar incident from November of last year, in which state-sponsored agents obtained the emails of Microsoft’s senior level managers. An internal investigation led by Microsoft identified the hackers in both instances as a Russian group called Midnight Blizzard.

It looks like Midnight Blizzard has gotten bolder in its approach. Last year’s attack seemed to prioritize the collection of email addresses, but this most recent attack finds the group repeatedly attempting to breach the company’s systems and gain access to source code. Microsoft has filed an incident report with the U.S. Securities and Exchange Commission.

We don’t know exactly what these hackers want, but Microsoft said they are likely using email addresses acquired during November’s attack to help gain access to internal systems. Midnight Blizzard “may be using the information it has obtained to accumulate a picture of areas towhich led to a breach of government networks. attack and enhance its ability to do so,” the company wrote. I know one thing. They had better leave Clippy alone.

Midnight Blizzard is believed to work directly for Russia’s Foreign Intelligence Service (SVR) and is said to operate at the behest of Vladimir Putin. The group is likely behind 2016’s hack of the Democratic National Committee and 2020’s hack of the software company SolarWinds, which led to a breach of government networks

This article originally appeared on Engadget at https://www.engadget.com/russian-state-sponsored-hackers-keep-trying-to-infiltrate-microsoft-162706062.html?src=rss

Fortnite's new season is delayed due to tech issues

As is always the case between seasons, Epic Games took Fortnite offline early on Friday to perform some maintenance and get the game ready for all the new stuff fans are about to enjoy. While the downtime typically lasts a few hours, Epic has encountered a problem that's forcing it to delay the start of Chapter 5 Season 2.

"Hey everyone, we encountered an unexpected issue during our maintenance and we need to extend downtime at least 8 additional hours," a post on the Fortnite Status X account reads. "We apologize for making everyone wait longer than usual to drop into Chapter 5 Season 2 of Battle Royale. The team is working through this as quickly as possible, and we’ll provide another update when we have more info." The tweet was posted at 9:14AM ET, meaning Fortnite will likely remain down until at least 5PM. 

Hey everyone, we encountered an unexpected issue during our maintenance and we need to extend downtime at least 8 additional hours.

We apologize for making everyone wait longer than usual to drop into Chapter 5 Season 2 of Battle Royale. The team is working through this as… pic.twitter.com/gsu79mGMiJ

— Fortnite Status (@FortniteStatus) March 8, 2024

The delay is a bit of a pity as the new season looks pretty compelling. It's called Myths and Mortals and it's focused on Greek gods. Along with earning skins for the likes of Aphrodite, Medusa and Poseidon through the battle pass, you can wield mythical powers such as Zeus' lightning bolts and the Wings of Icarus. Epic has added some intriguing new areas to the island as well, including Mount Olympus and Hades' Underworld. A spooky-looking version of the River Styx, which is guarded by Cerberus, leads up to the latter. 

This article originally appeared on Engadget at https://www.engadget.com/fortnites-new-season-is-delayed-due-to-tech-issues-161538098.html?src=rss

ULTROS and the palette of surreal sci-fi

Game design is a daring and dangerous endeavor for Niklas Åkerblad, who creates under the name El Huervo. When he describes the artistic process behind ULTROS, a neon-speckled platformer set in a demonic cosmic uterus, he talks about pushing against the sharp edges of introspection and sanity, drawing from wells of creativity buried deep in his psyche. It sounds like he could’ve slipped and fallen down any of those wells at any second, never to be seen again.

“I had a pretty rigorous discipline when it came to creating the world of ULTROS,” Åkerblad told Engadget. “It involves deep meditation while working and maintaining 100 percent focus to be able to know when harmony is achieved when working with such a dense flow of shapes and colors. It is almost impossible to cerebrally analyze this process, but it is rather something you have to feel, thus any external disturbance can greatly impact the process. It is perhaps not something I recommend others do without proper experience in creating visual art.”

Niklas Åkerblad

At the same time, Åkerblad is extremely practical about the business of making games. He’s been in the independent scene for years, and he’s enjoyed incredible success as the collaborator who provided the cover art and other assets for Hotline Miami and its sequel. You know the vibe — grizzled but radiant, with the threat of violence in every other pixel. He also composed a handful of songs for those games, including “Daisuke” and “Rust,” and he went on to develop else Heart.Break(), a 3D adventure set in a digital city of hackers, artists and activists that implemented programming as a core mechanic. Else Heart.Break() came out in 2015 and was a finalist at the Independent Games Festival that year.

His latest project, ULTROS, is a 2D exploration of The Sarcophagus, a looping world in a black hole that cycles players through environments overrun by alien plant life and vicious demons. Every scene in ULTROS is packed with detail and brilliant color; the backgrounds are alive with monsters and organic machines. Streaks of black delineate the boundaries of walking paths, ceilings and platforms, contrasted against shifting rainbows of luminosity.

Hadoque

There’s a lot going on in ULTROS at any given moment, but the protagonist stands out with a glowing green helmet, vermilion cloak and an evolving arsenal of platforming gadgets. One lesson from else heartbreak() that Åkerblad fed into ULTROS was the idea that games can have way more fun with color palettes. ULTROS is purposefully packed with visual interest.

“I felt video games tend to not push the boundaries of colors so much beyond ‘green is good’ and ‘red is bad,’ and whatever metrics are used for loot tiers,” he said. “I feel that there is this misunderstanding in design that less is more, and my gut tells me it's the opposite and I worked very hard on ULTROS to prove my theory. Undoubtedly there will be those who do not agree with me, but I feel it has more to do with taste and personal or physical preferences than academic truth — if there is such a thing.”

As a cyclical Metroidvania title, ULTROS is completely different from Åkerblad’s previous projects, but it’s also undeniably El Huervo. Actually, in this case, it’s Hadoque — around 2017, Åkerblad and game director Mårten Bruggemann started building the prototype that would become ULTROS, eventually bringing in composer Oscar “Ratvader” Rydelius and Fe designer Hugo Bille. Other artists joined over the years, and they ended up calling themselves Hadoque, a loose organization of creators who could float in and out as a project called to them.

Hadoque

“We wanted our group to be associated with its own thing, so we decided on Hadoque,” Åkerblad said. “It's a cool name that looks a bit weird and it suits our vibe. Also, it allowed everyone to still have their own thing on the side and not be legally tied to anything if they wished to pursue other venues.”

El Huervo AB remains Åkerblad’s own corporate entity, useful for dealing with the bureaucratic aspects of making video games. Through El Huervo AB, Hadoque received backing in 2019 from the gaming fund Kowloon Nights, which has also supported titles like Sifu, Rollerdrome, We Are OFK, Sea of Stars, Spiritfarer and Tchia.

“El Huervo AB merely functions as a sort of bureaucratic condom, and Hadoque as a name to be used when a group of developers come together to make art as games,” Åkerblad said. “Sort of like a band name. People come and go, but the vision remains.”

ULTROS is a game about life, rebirth, aliens, monsters and peace, and it all plays out in a technicolor dreamscape of vicious creatures and gorgeous foliage. This is the palette of surreal sci-fi, to Åkerblad.

Hadoque

“The themes explored in ULTROS are of an existential and spiritual nature, and I find that surreal sci-fi is a good genre to explore these themes in, as it has a long tradition of doing so,” he said. “In this regard, Ursula K. Le Guin has been a huge inspiration. Hopefully, what we manage to evoke in players is a sense of introspection and comfort.”

Despite the amount of deep thought that he’s done about the nature of art, sci-fi and play, there’s no singular message that Åkerblad is trying to convey with ULTROS. Instead, he and the rest of the developers at Hadoque encourage players to identify their own journey as they cycle through The Sarcophagus. As Åkerblad put it:

“Please enjoy ULTROS any way you want and don't try to look for a ‘true’ interpretation, but rather find your own meaning. This goes for any art, I think, in general. Interpretation is purely subjective and I want to keep telling stories that invoke and allow this subjectivity to exist.”

ULTROS is available now on PlayStation 4, PS5, Steam and the Epic Games Store, published by Kepler Interactive.

This article originally appeared on Engadget at https://www.engadget.com/ultros-and-the-palette-of-surreal-sci-fi-160023230.html?src=rss

You can get a PS5 with Spider-Man 2 for $400 right now

Now might be a good time to snap up a PlayStation 5 if you've been on the fence and are particularly interested in playing Marvel's Spider-Man 2. A bundle of the console and the game is currently $50 off. The savings apply to both versions of the console, so you can snag an all-digital version of the PS5 with Spider-Man 2 for $400. If you'd prefer to have a standard edition of the console with a disc drive to perhaps watch Blu-ray movies on, the bundle will run you $450.

If you're a newcomer to the PlayStation ecosystem, Spider-Man 2 is an excellent way to get your collection of PS5 games started. It's one of our favorite games of last year and we felt it was both bigger and better than the first game in the series. If you'd prefer to play Marvel's Spider-Man and Marvel's Spider-Man: Miles Morales before diving into the latest entry (both are great games too), you can check them out through the PlayStation Plus subscription service on the Extra and Premium tiers. However, some folks may now be joining the PlayStation club after already playing those two games on PC — I wouldn't want to wait too long for Spider-Man 2 to arrive on PC after first playing the previous entries there either.

When it comes to a modern gaming system, you can't go far wrong with the PS5. It's our pick for the best high-end gaming console, alongside the Xbox Series X/S.

It has a terrific library of exclusive games at this point and it can run pretty much any PS4 game too. Along with strong performance and excellent visuals, the PS5 has one killer feature that helps it stand out from the Xbox Series X/S: the DualSense controller. The haptic feedback and adaptive triggers (i.e. varying tension levels in the L2 and R2 buttons as you pull the string on a virtual bow or drag an object) help create a feeling of immersion Xbox consoles can't quite match yet.

Follow @EngadgetDeals on Twitter and subscribe to the Engadget Deals newsletter for the latest tech deals and buying advice.

This article originally appeared on Engadget at https://www.engadget.com/you-can-get-a-ps5-with-spider-man-2-for-400-right-now-154506711.html?src=rss

Valve's strange history of talent acquisitions | This week's gaming news

For Engadget’s 20th anniversary, we put together a package of stories about the most pivotal pieces of technology from the past two decades, and mine was on Steam. It’s difficult to overstate how influential Steam is to PC gaming, or how rich the storefront has made Valve. As a private company with infinite piles of Steam cash, Valve has the freedom to ignore market pressure from consumers, creators and competitors. It famously has a flat hierarchy with no strict management structure, and developers are encouraged to follow their hearts.

This has all resulted in an incredibly rich studio that doesn’t produce much. It may be a tired joke that Valve can’t count to three in its games, but we’re not talking about Half-Life today. We’re talking about Valve’s history of buying exciting franchises and talented developers, playing with them for a while, and then forgetting they exist. Real fuckboi behavior — but it’s just how Valve does business.

Let’s take a look at Valve’s history of talent acquisition. One of its oldest franchises, Team Fortress, started as a Quake mod built by a small team in Australia, and Valve bought its developers and the rights to the game in 1998. Team Fortress 2 came out in 2007 and it received a few good years of updates and support. Today, the game has a devoted player base, but it’s riddled with bots and it’s unclear whether anyone at Valve is consistently working on TF2.

Portal began life as a student project called Narbacular Drop, and Valve hired its developers after seeing their demo in 2005. Portal officially came out in 2007, Portal 2 landed in 2011, and both were instant classics. There hasn’t been a whiff of another Portal game since, even though one of the series writers, Erik Wolpaw, really, really wants Valve to make Portal 3.

Of all the Valve franchises that have been left to wither and die, I miss Left 4 Dead the most. Turtle Rock started building Left 4 Dead in 2005, and by the time that came out in 2008, Valve had purchased the studio and its IP outright. Citing slow progress and poor communication, Turtle Rock left Valve before helping the company make Left 4 Dead 2 in 2009. Turtle Rock went on to release Evolve in 2015 and Black 4 Blood in 2021, and is now owned by Tencent. Meanwhile, I’m here, dreaming of that third Left 4 Dead game.

In 2010, Valve secured the rights to the Warcraft III mod Defense of the Ancients, and hired its lead developer. Dota 2 came out in 2013 and became an incredibly successful esports title. Now, eleven years later, Dota 2 players are complaining about a lack of support and communication from Valve, especially in comparison with games like League of Legends.

Counter-Strike has received the most attention from Valve in recent memory, with the rollout of Counter-Strike 2 late last year. The original Counter-Strike was a Half-Life mod, and Valve acquired it and its developers in 2000. Counter-Strike 2 is the fifth installment in the series, released 11 years after its predecessor, Counter-Strike: Global Offensive. After this recent attention, it’s about time for Valve to start ignoring the Counter-Strike community again.

Valve has quietly continued to make acquisitions. In 2018, Valve hired all 12 developers at Firewatch studio Campo Santo, who were at the time working on a very-rad-looking new game, In the Valley of Gods. This could turn out to be another spectacular, genre-defining franchise for Valve’s resume of acquired IP, but there have been no updates from that team in nearly six years. In April 2018, Campo Santo said they were still building In the Valley of Gods at Valve, and promised regular blog posts and quarterly reviews. And then, nothing.

Matt Wood worked at Valve for 17 years, where he helped build Left 4 Dead, Left 4 Dead 2, Portal 2, CS:GO and both episodes of Half-Life 2. He left in 2019 and is now preparing to release his first independent game, Little Kitty, Big City. Wood told me in 2023 that Valve was “sitting on their laurels a little bit, and it’s like they weren’t really challenging themselves, taking risks or doing anything. Steam’s making a lot of money so they don’t really have to.”

Of course, Little Kitty, Big City is coming to Steam.

Steam’s unwavering success has helped turn Valve into a senior resort community for computer science nerds, where game developers go to live out their final years surrounded by fantastic amenities, tinkering and unsupervised. It’s a lovely scenario. At least developers there aren’t getting laid off — and I mean that sincerely. Steam is a great service, and Valve seems at least temporarily committed to the Steam Deck hardware, which is very cool. Still, I miss the games that Valve devoured. I have to wonder if the developers there do, too.

Valve’s treatment of legendary franchises and developers raises questions about its commitment to… anything, including Steam. What happens if Valve decides to pivot, or sell, or Gabe Newell retires and blows everything up? What would happen if Steam shut down? As a service with native DRM, all of our games would instantly disappear. Just like all those game devs.

This week's news

Playdate update

Playdate is one of my favorite gaming gadgets of the past decade, not only because it has an incredibly cute crank, but also because its low-res screen belies a buffet of strange and beautiful experiences pushing the boundaries of traditional play. Panic held a showcase for new Playdate games last week and the headliner was Lucas Pope’s Mars After Midnight, which is coming out on March 12. Pope is the developer of Papers, Please and Return of the Obra Dinn, two incredible games, and Mars After Midnight is set in the doorway of a crowded alien colony. Pope’s games were made for Playdate, this time literally.

Yuzu and Citra are gone

A week after Nintendo threatened to sue the creators of Yuzu into oblivion, the popular Switch emulator has been pulled off the market as part of a $2.4 million settlement. To make matters worse for the emulation community, the lead developer of Yuzu announced that they are also killing the 3DS emulator Citra. Both emulators were open-source, so it’s likely we’ll see Citra at least maintained by the broader community. It’s not clear whether anyone is willing to take on a fork of Yuzu and risk a lawsuit.

Bonus Content

  • Ghost of Tsushima will hit PC on May 16. It comes with all of its DLCs, and Sony says it’ll run on anything from high-end PCs to portable PC gaming devices.

  • Capcom's Kunitsu-Gami: Path of the Goddess is apparently coming out this year on PC, PlayStation and Xbox. It debuted at Summer Game Fest and looks pretty unique.

  • Hades hits iOS as a Netflix mobile exclusive on March 19. There are currently no plans for an Android version, which sucks for me.

Now Playing

I found This Bed We Made while doing research for the GLAAD Gaming report I covered a few weeks ago, and I’m incredibly pleased about it. This Bed We Made is an exploration and narrative-driven game set in a 1950s hotel, and it’s absolutely oozing drama and mystery. The writing is fantastic, the characters are complex, and there’s a thrilling storyline running through the whole thing. It’s available on PC and consoles now.

This article originally appeared on Engadget at https://www.engadget.com/valves-strange-history-of-talent-acquisitions--this-weeks-gaming-news-153020318.html?src=rss

Why the 15-inch M3 MacBook Air is the best MacBook Air

Our review of Apple’s new MacBook Airs is out, and our esteemed reviewer Devindra Hardawar gave them both equal scores of 90. That’s a very good score! But I think Devindra’s underselling the 15-inch MacBook Air, which is the best laptop I’ve used in years. It deserves at least an extra point or two, in my humble opinion. For me, it’s a Goldilocks laptop, just right, and I think a lot of people would feel the same way if they managed to realize that a 13-inch laptop isn’t the end-all, be-all form factor that Apple has cast it as over the last decade.

For years now, the 13-inch Air has been Apple’s best laptop for most people, with an undoubtedly excellent combo of power and portability. After a total redesign in 2022, though, there’s not much to differentiate this year’s Air. That’s not bad in and of itself, as it’s a sign of a product that has matured over the years to near-perfection; this year’s model has a new chip to keep performance as fresh as possible.

At some point, due in large part to the MacBook Air’s decade-plus dominance, the 13-inch form factor became the de-facto laptop size for most people. Particularly those who wanted a Mac, because in the last ten years the 16-inch Macbook Pro (and the 15-inch model that preceded it) got way too expensive for most. As such, a large screen became a “pro” feature, not something most people could afford.

Fortunately, Apple addressed that last summer with the 15-inch MacBook Air, a computer that retains everything we like about the 13-inch model in a slightly larger and heavier package. In exchange for a little more cash and a slightly bulkier device, I got a bigger screen that I really appreciated when using the Air as my primary computer without a monitor. To me, 15 inches is the ideal laptop size. If you ever felt the same way but got priced out by Apple, you should definitely check out the 15-inch MacBook Air.

The 13-inch model will almost certainly remain the default option for most people — in part because it’s cheaper. And if you travel a lot, you’ll probably be happier with a smaller and lighter machine. But I believe that a lot of people would be much happier with the larger screen, because the 15-inch Air is still extremely thin and light. Devindra disagrees, noting the bigger laptop is a half-pound heavier, “more unwieldy” and a little “annoying to carry.” That’s fair — I didn’t have the same experience because I never used the 15-inch alongside the 13-inch. Instead, I compared it to Apple’s two MacBook Pro models, and the Air is lighter than both. In fact, it’s more than a pound lighter than the 16-inch MacBook Pro.

While I already believe that most people would be just as happy with the 15-inch Air, if not happier, there are a few use cases worth pointing out to hammer home the point. Devindra said the Air did pretty well playing some of the newer games available for it like Lies of P and Death Stranding. If you’re into games, whether they’re titles like those or more casual options from Apple Arcade, there’s little doubt they’re more fun on a larger display.

The 15-inch MacBook Air is also a great option for older users, or people with visual impairments (or, honestly, anyone who prefers bigger elements on their screen). When I use the 15-inch Air, I enjoy having more pixels to show more of whatever apps I’m using. But, you can just as easily scale up screen elements so you have the same canvas as the 13-inch Air, just on a greater scale. Naturally, the screens on the Air series aren’t as pixel-dense and sharp as the MacBook Pros, but they’re still lovely and won’t look overly pixelated if you decide to scale up the UI.

Forget about specific use cases, though. To put it simply, I’m a fan of the 15-inch Air. It just feels right — much more portable than a computer with a 15-inch display has any right to be. I don’t feel like I’m giving up screen size for something that’s easier to carry around; instead, it’s a computer that I can take anywhere and not feel constrained while using it. Maybe I’m overestimating the appeal — you can just plug the 13-inch Air into a monitor at home to get a bigger screen and then have a smaller computer when you’re on the go. But for someone who likes the idea of a single computer that can work in any context, the 15-inch Air fits my bill.

This article originally appeared on Engadget at https://www.engadget.com/why-the-15-inch-m3-macbook-air-is-the-best-macbook-air-150020238.html?src=rss

How 19 years of Amazon Prime has satisfied our need for speed

Just as Engadget was hitting publish on its first posts, I was putting a freshly minted English degree to use working at an indie bookshop in Los Angeles. In seemingly unrelated news, Amazon had just reported its first profitable year after switching from selling books to selling “everything” four years before. (It still sold a lot of books.)

Our bookstore did a good job keeping shelves stocked with a balance of the more worthy popular hits and smaller, better fare. But we couldn’t have every book a customer might want, so we offered to order any in-print title. If a distributor had it, it’d take about a week to get in, longer if we had to go through the publisher. That seemed fine for most customers.

But sometimes “about a week” was too long. A few people came right out and said, “Nah, I’ll order it on Amazon.” In 2005, Amazon launched Prime, the membership program that, for $79 a year, gave customers unlimited two-day shipping on most orders. At launch, CEO Jeff Bezos called it “‘all-you-can-eat’ express shipping.” No one knew at the time how hungry the world was for Amazon’s brand of convenience. And now, nearly two decades later, we’ve seen the shifts that accommodate that buffet — in labor, retail and the entire customer experience.

Prime wasn’t an overnight success. It’s estimated that six years after launch, just four million households paid for the service. But 10 years later, in 2021, Bezos claimed it had accrued 200 million members worldwide. Outside of that milestone, Amazon hasn’t made its membership numbers public, but it’s likely the figure is higher now.

That shipping should be both free and fast has become an expectation, and no company has done more to alter the landscape of logistics than Amazon. On its own, the company operates over a hundred warehouses in the US, each ranging from 600,000 to four million square feet. Each one employs between 1,000 and 1,500 people, and an army of around 750,000 robots works alongside humans in many locations.

The company operates a fleet of cargo planes, is experimenting with drone deliveries and deploys thousands of delivery vans — though none of those Amazon-branded vans are driven by actual employees. Rather, separate companies, known as delivery service partners (DSP), subcontract drivers to operate those vans. Amazon employs 1.5 million people either full or part time (with one million in the US), but those figures don’t include independent contractors and temporary personnel. In addition to the DSP program, Amazon Flex lets individuals use their own cars to deliver smile-emblazoned packages to porches. The company outsources delivery to traditional providers too, relying on both UPS and the US Postal Service, the latter it has compelled to deliver packages on Sundays since 2013.

Such vast orchestration to deliver Stanley Quenchers and pimple patches faster than anyone has paid off. However, it’s hard to look at growth and revenue numbers without considering the human costs. Contracted drivers pee in bottles because meeting quotas leaves no time for bathroom breaks. Workers sustain serious injuries at automated warehouses. The company has been sued for retaliatory firing, intrusive employee surveillance practices and failure to follow COVID safety guidelines. Amazon again made the dirty dozen list in 2023 for workplace safety, according to the advocacy group National COSH. And while it has taken steps to improve, with better compensation, the company takes anti-union actions typical of a massive corporation, joining others in calling the National Labor Relations Board “unconstitutional.”

Apart from worker issues, Amazon’s dominance has made life harder for retail businesses in general, particularly the big chains. The Amazon Effect became shorthand for the mall-emptying squeeze of e-commerce on traditional retail. Even businesses that team up with Amazon don’t fare well. Third-party sellers on the site are subject to punitive measures and must contend with increasing fees, which sometimes put them out of business. Sellers who do perform well have seen products copied and sold by Amazon’s private label. Notable partnerships have had dismal results, such as when Borders outsourced its early web sales or the exclusivity deal with Toys ‘R’ Us. Of course, Borders no longer exists, and Toys ‘R’ Us filed for bankruptcy in 2017.

Trying to beat Amazon on speed and price is pointless. Joining them is unwise. So retailers compete in other ways. At the bookstore, we focused on our strengths: a varied, multi-talented staff who could size up a customer’s reading tastes and stick a good book in their hands. If someone came into our store circa 2005 and said they were into fantasy, there’s a good chance our book buyer would pass them a copy of George R.R. Martin’s latest, years before HBO had anything to do with it.

We had a curated ‘zine section and hosted live events with bestselling authors, cult magazine founders and local writers. But mostly, we capitalized on folks who wanted something more from their shopping experience than just speed and convenience, people who didn’t mind if it took a week to get a book, as long as it came with a little local community. Some just wanted to browse books while sitting under the tree (there’s a tree in the middle of the store), petting a cat (in my day, that was Lucy) and listening to what we felt were pretty wicked playlists.

Today, Skylight Books is still a force of creativity and verve in the Los Feliz neighborhood, and it has even expanded into an annex next door. In general, after the initial casualties from the retail apocalypse and COVID, independent bookstores are doing OK, with established names staying put and new stores opening. Elsewhere in the retail industry, big chains continue to close locations, but independent retail seems to be growing. Personally, I enjoy the new bakeries, brewpubs and bulk stores that have sprung up around the neighborhoods where I now live.

I can’t, as a commerce writer, ignore that a decent portion of my job directs readers to Amazon’s website. The company is playing a part in displaying the very words you’re reading, as Engadget’s site is facilitated by Amazon Web Services (AWS) through Yahoo’s cloud partnership. The company is one of the biggest on the planet, the second largest employer in the US and a good portion of every retail dollar spent in the US goes into Amazon’s revenue chest.

With its acquisition of Whole Foods’ 500+ stores, Amazon is doing fine in the physical retail sector. Yet the company doesn’t tend to win when it tries to fabricate other retail experiences. Amazon Books, Amazon Style and Amazon 4-Star were all small-scale retail spaces that tried to leverage Amazon’s brand, massive trove of buyer data and cutting-edge retail technology. At their peak, those stores comprised about 70 brick-and-mortar locations, all of which are now closed. The cashierless Amazon Go still has more than 20 locations in the US, but Amazon shut down nine of them in 2023 and hasn’t announced plans to open more.

Those misfires could be statistically inevitable; more than half of new businesses go under before they hit the 10-year mark. But perhaps those stores failed because, as physical spaces, they couldn’t capitalize on Amazon’s primary strength: zero-effort buying. Shopping at Amazon.com isn’t particularly pleasant. The website is cluttered and confusing. Suspect products and fake reviews erode shoppers’ trust. It isn’t even the cheapest place to shop. But that 1-Click™ buy button and turbo delivery makes stuff appear on our doorsteps like it slid there on greased rails.

Yet when people get up the energy to leave their homes, they may hope for more: human experiences created by people from their own neighborhoods who do what they do out of passion, not because market data indicates dollars to be had in a given sector. With its trillion-dollar valuation, Amazon isn’t going anywhere, but under its massive shadow, there’s still room for businesses that focus on the human element of commercial transactions, places where people might want to spend some of the time Amazon’s speed and convenience may have saved them.


To celebrate Engadget's 20th anniversary, we're taking a look back at the products and services that have changed the industry since March 2, 2004.

This article originally appeared on Engadget at https://www.engadget.com/how-19-years-of-amazon-prime-has-satisfied-our-need-for-speed-141557261.html?src=rss

Engadget Podcast: The MacBook Air M3 is great (but we still love the M2 Air)

Apple's refreshed MacBook Air laptops are finally here, and they're toting shiny new M3 chips. This week, Cherlynn chats with Devindra about his review of the 13-inch and 15-inch MacBook Air M3. They're faster, as we expected, but they're also not a huge leap over the M2 MacBook Air, which now starts at $999. (And we're sure you'll find some excellent refurbished and used deals soon.) No matter which one you pick, though, you're getting one of the most stunning ultraportable notebooks around. In other news, we discuss Apple's nearly $2 billion fine from the EU, Microsoft's upcoming Surface AI event and the death of Android apps on Windows 11.


Listen below or subscribe on your podcast app of choice. If you've got suggestions or topics you'd like covered on the show, be sure to email us or drop a note in the comments! And be sure to check out our other podcast, Engadget News!

Topics

  • Finally, the MacBook Air gets an M3 update – 0:41

  • EU fines Apple nearly $2 billion for “blocking” competing music apps – 15:27

  • iOS 17.4 brings third party app stores to the EU, podcast transcription for everyone – 20:18

  • Microsoft announces a Surface and AI event for later in March – 22:02

  • No more (Amazon App Store) Android apps in Windows – 27:49

  • Developer of Switch emulator Yuzu fined $2.4 million to settle suit with Nintendo – 39:19

  • Around Engadget: Sam Rutherford’s Nothing Phone 2 review – 46:17

  • Working on – 50:30

  • Pop culture picks – 57:47

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Credits
Hosts: Cherlynn Low and Devindra Hardawar
Producer: Ben Ellman
Music: Dale North and Terrence O'Brien

This article originally appeared on Engadget at https://www.engadget.com/engadget-podcast-macbook-air-m3-review-133055974.html?src=rss