If you’re setting up a new iPhone 15 today, you might run into some problems. As first reported by 9to5Mac, the new models (including standard and pro variants) can get stuck in a boot loop where they may freeze on the Apple logo when transferring apps and data to the new model. Although Apple says the setup process should prompt you to install iOS 17.0.2, which fixes the problem, some users (including one Engadget staff member) have reported that it failed to do that. Here’s what to do.

First, if your iPhone 15 setup prompts you to install iOS 17.0.2 before reaching the data-transfer step, you’re good to go: That means Apple’s hotfix worked as planned, and you don’t need to worry about any special instructions. Accept the update, wait for it to install and complete the process. But you’ll need to hop on a computer if it doesn’t prompt you to update.

Computer workaround

Start by plugging your iPhone into a Mac or Windows PC using its supplied (or any compatible) USB-C cable. Then, put the phone in recovery mode using the following button combinations: While it’s still plugged in, quickly press the iPhone’s volume up button, then the volume down button. Immediately after, press and hold the phone’s side (power / sleep) button until your handset displays the image below of a computer and cable. (If you don’t see it, try the button combinations again without pausing.)

Apple

Next, Mac users can open Finder and select their iPhone from the sidebar. Windows users will need to open iTunes. (If you don’t already have it, you can download it from here.)

After opening Finder (Mac) or iTunes (Windows), it will ask if you want to restore or update your phone. Choose “Restore,” and it will install the new software. (Apple notes that if your iPhone restarts while your Mac or PC downloads the update, you’ll need to wait for the update to complete before repeating the recovery mode button combination from paragraph three.)

After your Mac or PC completes the software restore, you should be able to unplug your iPhone and follow the prompts on its screen to set it up and transfer your data as usual.

Workaround without a computer

If you’re on the go or otherwise don’t have access to a computer, there’s an alternate method that may take a little longer. After powering up the phone, select the option to set it up as a new iPhone instead of transferring apps and data from your old model or iCloud. Then, after it takes you to a clean Home Screen for the first time, navigate to Settings > General > Software Update, and install the iOS 17.0.2 update.

After the update completes, head to Settings > General > Transfer or Reset iPhone, and choose “Erase All Content and Settings” at the bottom of the screen. After it completes the factory reset, the setup process should allow you to transfer your existing content from iCloud or your old handset.

Once you’ve set up your new phone, you can check out Engadget’s iPhone 15 Pro / Pro Max review and iOS 17 preview to brush up on all your new features.

Gadget season is in full swing! This week, Cherlynn chats about her experience reviewing the iPhone 15 Pro and Apple Watch Series 9. Does a 5X camera zoom make much of a difference? Also, Devindra and Cherlynn dive into Microsoft’s big Surface event in NYC, which actually ended up being more of an AI shindig. The company announced Copilot, its new AI assistant for Windows and other platforms. 

Microsoft is basically consolidating all of the Copilot products it’s already announced for Edge, MS 365 and Windows, but maybe this will be less confusing in the long run? Not to miss out on the fun, Amazon also announced several new devices and AI moves around Alexa.

Listen below or subscribe on your podcast app of choice. If you've got suggestions or topics you'd like covered on the show, be sure to email us or drop a note in the comments! And be sure to check out our other podcast, Engadget News!

Subscribe!

• iTunes

• Spotify

• Pocket Casts

• Stitcher

• Google Podcasts

Topics

• iPhone 15 Pro, Pro Max reviews – 1:09

• Apple Watch Series 9 review – 17:45

• Microsoft’s Surface event was more of an AI event – 24:59

• Microsoft data breach reveals plans for new Xbox – 43:05

• Amazon’s fall event debuts new Echo devices and a Fire TV soundbar – 47:25

• Alexa is evolving into a chatbot for your home – 47:25

• Made on YouTube event reveals a big push into generative AI – 59:04

Credits
Hosts: Cherlynn Low and Devindra Hardawar
Producer: Ben Ellman
Music: Dale North and Terrence O'Brien

Microsoft's $68.7 billion acquisition of Activision Blizzard looked close to being dead not long ago, but it just took a big step toward clearing its last major obstacle. The UK's Competition and Markets Authority (CMA) has announced that Microsoft's revised agreement "substantially addresses previous concerns and opens the door to the deal being cleared." The agreement is still in consultation, but final approval now looks highly likely. 

"The CMA considers that the restructured deal makes important changes that substantially address the concerns it set out in relation to the original transaction earlier this year," the regulator wrote. "In particular, the sale of Activision’s cloud streaming rights to Ubisoft will prevent this important content — including games such as Call of Duty, Overwatch, and World of Warcraft — from coming under the control of Microsoft in relation to cloud gaming."

The UK regulator initially blocked the merger over fears it would hand Microsoft a 60 to 70 percent share of the cloud gaming market, making it a monopoly player. That in turn would give it "incentive to withhold games from competitors and substantially weaken competition in this important growing market." 

In response, Microsoft announced last month that it would sell Activision Blizzard streaming rights to Ubisoft in an attempt to win UK approval. It said that if the merger goes through, it would transfer "cloud streaming rights for all current and new Activision Blizzard PC and console games released over the next 15 years to Ubisoft Entertainment... in perpetuity." Ubisoft said in a separate release that the titles would be available across a range of services. 

The revised deal "substantially addresses most concerns," the CMA wrote, but it still wants to ensure that provisions in the sale of Activision's cloud streaming rights to Ubisoft can't be "circumvented, terminated or not enforced." It added that Microsoft has offered remedies to ensure that those rights are enforceable, and those should resolve any residual concerns. 

Microsoft managed to turn the deal around after taking a lot of blows from regulators. Late last year, the US Federal Trade Commission (FTC) sued to block the merger, but was later rebuffed by a federal court. The UK's CMA rejected the deal a few months later, but Microsoft appealed the decision and was later given more time to submit an amended deal. It made a major concession with the sale of streaming rights to Ubisoft — and that seems like it may have done the trick. We should know soon, as the CMA's consultation on Microsoft's proposed remedies closes on October 6. 

YouTube has new AI features for creators on the way. AI-powered features the company announced at its Made on YouTube event on Thursday include a green screen feature, insights to stimulate ideas, automatic dubbing to other languages and a soundtrack search.

Dream Screen gives YouTube Shorts creators an AI-powered green screen, similar to a popular feature on TikTok. YouTube’s tool will automatically remove backgrounds from your videos, replacing them with AI-generated images or videos based on your prompts.

Although it’s yet to be seen how professional and convincing the generated content appears in practice, the idea is for Dream Screen to make it easier to illustrate fantasy scenarios or simply liven up otherwise ho-hum backdrops. YouTube suggests trekking through an enchanted forest or riding shotgun as your pug drives you to school as two oddball scenes Dream Screen can craft. The company says it will start to test the tool with “select creators” later this year before a broader rollout in 2024.

YouTube

YouTube Studio will get a new feature that brainstorms for you. Similar to asking ChatGPT for video ideas, the “insight recommendations” feature can draft outlines and help creators conceptualize projects. Similarly, assistive search in Creator Music will make it easier to find background tunes for your videos. “Simply type in a description of your content and AI will suggest the right music at the right price,” YouTube VP Toni Reid wrote today. Both Insights and assistive music search will be available for creators next year.

YouTube also showcased the AI-powered dubbing feature it began testing earlier this year. Developed at Google’s Area 120 incubator, it can generate a text-based translation into the selected target language. The company says it gives you a chance to double-check the output before choosing from different virtual narrators to read your content. The feature is currently being tested with select creators in English, Portuguese and Spanish.

The company is also launching a YouTube Create app to help video makers produce content on their mobile devices. It includes standard features like editing, trimming, automatic captioning, voiceovers, filters, effects and royalty-free music with beat matching. The free app is currently in beta for Android in select markets.

Google has been trying to publicly pressure Apple into adopting the GSMA’s RCS (Rich Communications Service) messaging protocol for a long time now, with nothing to show for it. As a matter of fact, Apple CEO Tim Cook seemed to completely dismiss the idea when he answered a question on the subject by saying that consumers should buy their moms an iPhone. Google and its Android platform aren’t giving up that easily and they’ve just released a snarky ad to continue criticizing Apple's preferred messaging platform. 

The ad’s called “iPager” and mimics Apple’s marketing language to reveal a retro-styled beeper, indicating that Apple’s behind the curve with its chosen messaging platform. The spot states that the iPager uses “outdated messaging tech” to “text with Android,” citing many of the perceived disadvantages of sticking with SMS technology when communicating with Android phones. Google didn’t invent this comparison whole-cloth, as the 30-year-old SMS tech actually dates back to old-school pagers.

Apple’s continued use of SMS messaging does hobble Android integration in a few ways, but the reverse is also true. Most famously, there’s the dreaded green bubble when texting an Android user from an iPhone. There are some feature-breaking bugs inherent to group chats between iOS and Android users and images sent from Android phones to iPhones tend to be rather pixelated. This is yet another side effect of those interoperability issues.

One-on-one RCS messages have been end-to-end encrypted since 2021, with group chats following suit just last month. iMessage texts have long been encrypted too, but only from iPhone to iPhone. Google’s latest ad shines an (admittedly slanted) light on the vulnerability consumers face when texting across operating systems, as those SMS texts aren't encrypted. Additionally, RCS text messages lose encryption when making the leap to iOS devices. It's anyone's guess why Apple should make this change and not Google, despite RCS being a more globally adopted standard.

This ad's unlikely to convince Apple to change anything, as it's only the latest salvo in Google’s snark campaign. Back in 2022, the company spoofed Drake to pile on Apple and there have been plenty of other minor jabs at Cupertino’s expense at events like I/O 2022 and on social media. We all know Apple is notoriously stubborn when it comes to adopting non-proprietary technology, especially if it views the change as unnecessary. No matter who's to blame, these interoperability issues are annoying for consumers and bad for data privacy. Maybe an antitrust case will get this sorted one day.

It was Microsoft's turn to step up to the plate and hold a fall hardware event on Thursday. Although Surface devices were the name of the game, there was a heavy — and I mean heavy — focus on AI. In the company's first event since longtime Chief Product Officer Panos Panay departed this week (reportedly for Amazon), Microsoft revealed a pair of new consumer laptops and a whole lot of Copilot AI news.

Copilot and other AI updates

Microsoft spent most of the event talking about AI and Copilot. In fact, the hardware almost seemed like an afterthought. The company is unifying the Copilot AI assistant across its suite of products. Copilot will be available more broadly as part of a Windows 11 update that will arrive on September 26.

Copilot is built into Windows and it will appear in apps such as Edge. You'll be activate Copilot with your voice or a right click. You might use Copilot to organize windows on your desktop, delete the backgrounds from photos or even generate a Spotify playlist.

The assistant will be able to pull context from your phone. For example, by reading information you receive from your airline via text message, Copilot can pull up your flight information. A shopping-focused version of Copilot is on the way too.

Copilot works with a new feature called Windows Ink Anywhere. You'll be able to use a pen to, for instance, snip a screenshot of a math problem. Copilot can then solve the problem and explain how it reached that solution.

Enterprise users will need to wait a little longer to make use of Copilot in the Microsoft 365 suite. It will be generally available starting on November 1 for $30 per user per month. Microsoft says Copilot can summarize meetings and prioritize tasks based on what's in your inbox. In Outlook, it will be able to draft emails in a way that mimics your writing style and voice, according to the company.

Elsewhere, Bing Image Creator will soon employ the DALL-E 3 model to generate more realistic-looking images. It will include an attribution to note that an image was AI generated.

Bing will also be able to prioritize search results based on your chat history. If you often ask the Bing chatbot about a certain sports team, the search engine may prioritize results accordingly. You can switch this function off, if you prefer (or you can simply avoid using the chatbot).

Surface Laptop Go 3 

Microsoft

Oh yes, there was some pesky new hardware to discuss too. Microsoft showed off the Surface Laptop Go 3, a 12.4-inch touchscreen notebook designed for portability. It weighs just 2.49 pounds and it has a 12th-gen Intel Core i5 CPU. Microsoft says it's 88 percent faster than the original Surface Laptop Go from three years ago.

The Surface Laptop Go 3 will be available in four colors — Platinum, Sage, Sandstone and Ice Blue — and it starts at $799. You can get your hands on the system on October 3. We've already had the chance to try it, so be sure to check out our first impressions.

Surface Laptop Studio 2

Microsoft

On the higher end is the Surface Laptop Studio 2. Microsoft says this is the most powerful Surface it has built to date. It has an Intel 13th-gen i7 H class processor and up to an NVIDIA GeForce RTX 4060 GPU. You can have up to 2TB of storage and 64GB of RAM as well. 

The Surface Laptop Studio 2 has a 14.4-inch display with a 120Hz refresh rate. The screen can tilt forward this time around. Elsewhere, there's a trackpad that seemingly rolls in some features from Microsoft's accessibility-focused Adaptive Mouse as well as a slot for a microSD card. 

Notably, the Surface Laptop Studio 2 has a neural processing unit that can power AI effects. Microsoft says this is the first Intel NPU in a Windows laptop. Meanwhile, the company is bundling in the Surface Slim Pen 2.

The Surface Laptop Studio 2 will be available on October 3. It starts at $1,999. 

Follow all of the news live from Microsoft’s 2023 Surface event right here.

Microsoft announced Copilot for shopping at its 2023 Surface event on Thursday. The company plans to make Copilot a part of all its flagship products like Windows, Edge and more. Copilot for shopping will help you decide on a style, locate a specific item and buy it, according to the company. 

But the new launch may be more about playing catch up with its competitors than innovating product. Google Lens, for example, lets you find products to buy by just snapping a picture of them. That means you can find results that fit what you're looking for, even if you don't have the right words to type it in the search bar. Google even started using your data across the company's apps, including Lens, to help its Bard AI chatbot provide more relevant and actionable chatbot responses.

Copilot AI will start coming to devices on September 26. Microsoft spent a huge portion of its event on Thursday talking about updates to the AI product. While its currently a disparate software, with different iterations on across Microsoft platforms, an update to Copilot will create a single generative AI assistant that spans across products. 

Follow all of the news live from Microsoft’s 2023 Surface event right here.

This is a developing story. Please check back for updates.

It's been an AI-heavy year for Microsoft, following the explosive launch of Bing's ChatGPT-powered AI chat. Today, Microsoft has even more AI news to drop alongside its annual refresh of Surface PCs. While the hype may be low, we're expecting to see the a lot of new hardware today. Judging from the most recent batch of rumors, we'll be hearing about the Surface Laptop Studio 2, Surface Laptop Go 3 and Surface Go 4 today. It's also a great time for Microsoft to update the Surface Pro with Intel's latest chips (and perhaps deliver a better 5G option than the Arm-powered Surface Pro 9).

Microsoft's Surface event kicks off at 10AM Eastern today, and we're here in attendance, ready to bring you every announcement as it happens, so follow along with our live coverage below! Unfortunately, there's no livestream, but the company says there will be a recording of the event available later today. 

With the big switch to USB-C on the iPhone 15, Apple also made the same change to its latest AirPods Pro wireless ANC headphones, with a USB-C charging case. They only just came out over a week ago, but you can already grab them on sale for $200 at Amazon — a very solid 20 percent discount. 

The switch to a USB-C charging case for the AirPods Pro was telegraphed well in advance thanks to various leaks, and we even saw a homemade version from the same guy who adapted an older iPhone to USB-C. The update should (eventually) eliminate a lot of cable clutter, and you can even charge the earbuds directly from an iPhone 15. 

Along with the new port, Apple also upgraded both the case and earbuds weatherproofing, boosting the rating from IPX4 to IP54 with dust protection. The new model carries the same H2 chip as the Vision Pro headset, so it will support low-latency lossless audio in that device when it launches next year. That did create some controversy, though, as the previous AirPods Pro with a Lightning charging case won't work with Vision Pro. 

Otherwise, they're much the same as the previous 2nd-generation version. Compared to the first-gen AirPods Pro, they offer better audio quality and active noise cancellation (ANC) performance. They have the most natural-sounding transparency mode of any we've tested, meaning you can hear yourself so well you don't need to shout, and at times, it sounds like you aren't even wearing them. Conveniences like hands-free access to Siri, seamless switching between iCloud-connected devices and the added volume control also come in handy.

If you already have the 2nd-gen AirPods Pro it's probably not worth getting these. But if you're in the market for a new pair, $50 off is a stellar deal for such a new product — but the sale probably won't last long. 

Follow @EngadgetDeals on Twitter and subscribe to the Engadget Deals newsletter for the latest tech deals and buying advice.

1Password, the popular password manager, is finally rolling out support for passkeys, the company announced in a blog post on Wednesday. The login technology, which does not require links or two-factor authentication codes, has been available to 1Password users in beta form since June.

To use passkeys on a desktop device, you’ll need to download the 1Password extension, which works with Chrome and Safari, as well as some less popular browsers like LinuEdge and Brave. Firefox is still not supported, unfortunately, though the company said in its blog post that it’s “coming soon.”

When it comes to mobile compatibility, 1Password users can enable passkeys on an iPhone or iPad so long as the device is running iOS 17 or iPadOS 17. Google is still working on making passkey available on Android 14 and via APIs, 1Password explained in its blog post, although it’s unclear how soon Google will be ready to roll this out.

As The Verge notes, this update does not include the ability to replace your account’s master password with a passkey, even though 1Password has been saying since February that this feature is in the works. However, you can find out which third-party sites support the protocol by scanning through this public directory. Some popular platforms that are compatible with the login tech include Adobe, Amazon, Nintendo, PayPal, and Okta, just to name a few.

An individual 1Password subscription, which starts at $3 a month, gives you access on all of your devices with 1GB of storage. If you have multiple users or up to five relatives who will share a plan, you can opt for a family subscription for $5 a month. Additionally, as part of its official rollout, 1Password is allowing business clients using the 1Password Business version to manage when their team members can start saving and using the tool. This feature, which is part of the $8-a-month business subscription, can be controlled in the policies tab from within the platform’s settings menu.