Alphabet subsidiary Wing has launched a pilot program that will have its drones fly products from the rooftops of shopping centers. In fact, it has already started the program in its biggest market, Logan, Australia. The subsidiary has teamed up with Australian retail property group, Vicinity Centres, to test the new model at Logan's Grand Plaza, where Wing's drones have been flying orders to customers from businesses directly below their launching pad. 

Wing has been operating in Logan over the past two years, but up until now, businesses have had to co-locate their products at the company's delivery facility. This is the first time the subsidiary is conducting deliveries from participating merchants' existing location instead. Wing has been flying its drones from the rooftop of Grand Plaza since mid-August, delivering sushi, bubble tea, smoothies and other products from merchants in the shopping center. Starting today, the drones will also deliver over-the-counter medicine and personal care and beauty products.

Within the first six weeks of operating from the Grand Plaza, Wing's drones have already made 2,500 deliveries to several Logan suburbs. The Alphabet company plans to expand not just its partner merchants in the center, but also its delivery coverage area. Jesse Suskin, Wing’s Head of Policy & Community Affairs in Australia, also said that if the Grand Plaza pilot is successful, the company can "potentially roll out similar models in other locations across Vicinity Centres’ retail property portfolio." 

While it remains to be seen whether the Grand Plaza pilot will lead to rooftop deliveries from more Vicinity locations, Wing has been quite successful in Logan. It has already made more than 50,000 deliveries in the city this year alone and has celebrated its 100,000th delivery overall last August.

Wing

Amazon has opened a 4-star store in Bluewater, a mall located just southeast of central London. And it's not just the first 4-star store outside the US, it's also the company's first shop in the UK that sells non-food and non-perishable items. Similar to Amazon's 4-star stores in New York and other parts of the US, the shop in Bluewater will sell products rated 4 stars and above, are top sellers or are trending on the e-commerce giant's UK website. 

Since the shop can't carry all the highly rated products Amazon sells online, the selection in-store will be curated, though they will include goods across top categories like consumer electronics, toys, games, books, kitchen and home. It will sell products from small businesses across the UK, as well as the company's own devices, including Kindle e-Readers, Fire tablets and Echo speakers. 

The shop will have sections that correspond to specific sections of the website, as well, such as Most Wished For, which will feature products from Wish Lists. "Trending in Bluewater" will showcase items local customers have been buying, while "Most Gifted" will feature the top items ordered as gifts. Amazon says it will switch out products regularly based on customer feedback and to keep up with the latest trends. 

Products in the store will be marked with digital tags containing the item's price, average star rating and the number of customer reviews. In addition, customers don't have to be Prime members to be able to shop there. That said, the store won't feature Amazon's Just Walk Out technology like the company's Fresh grocery store in London. Just Walk Out allows shoppers to grab what they need from the shelves and, well, walk out without having to pay at a manned or a self-checkout counter. They can make their purchase from Amazon's UK website, however, and simply pick up their order from the store the next day.

T-Mobile has slashed $10 off the wireless home internet service it launched in April. From $60, it now costs $50 a month, which is the same price it charged customers during the product's pilot program that started back in 2019. The service gives customers access to a gateway router/modem device that converts T-Mobile's 4G LTE and 5G networks into WiFi with typical download speeds of 35 to 115 Mbps. It has no annual contract, no data caps and, as the carrier keeps repeating in its announcement, no hidden fees and charges.

That $50 a month includes taxes and rental for the gateway, which customers have to return if they decide to cancel. They'd have to install it themselves, but the carrier says it will take them as little as 15 minutes. T-Mobile started testing the wireless home internet service in rural and underserved areas a couple of years ago in an invite-only trial for 50,000 homes. It rolled out access to the pilot program to over 130 cities across the US before the service's official launch.

Those interested will have to take note, however, that the price only applies if they pay via AutoPay. Without automatic billing, the price goes up to $55, which is still $10 less than the $65 it used to cost. 

Facebook CEO Mark Zuckerberg didn't testify at today's whistleblower hearing, but he has posted a lengthy reply to the accusations being lobbed at the company. He said the Frances Haugen's claims don't make sense and that they paint a "false picture" of the social network. "At the heart of these accusations is this idea that we prioritize profit over safety and well-being. That's just not true," he wrote in his post. The Facebook chief cited the Meaningful Social Interactions (MSI) update to News Feed, which was designed to show fewer viral videos and more content from friends and family. 

He said the company went through with the change knowing that it would make people spend less time on the website, because research suggested it was the right thing thing to do for people's well-being. In Haugen's testimony, she painted MSI in a less flattering light. She said Zuckerberg chose to apply "metrics defined by Facebook" like MSI "over changes that would have significantly decreased misinformation and other inciting content." The whistleblower said the CEO was presented with solutions to make Facebook "less viral, less twitchy," but he decided not to use them because they had a negative impact on the MSI metric. 

In the SEC complaint she filed, Haugen claimed that Facebook allowed "hateful" and "divisive" content, because it is "easier to inspire people to anger than it is to other emotions." Zuckerberg addressed that in his post, as well, calling it "deeply illogical." Facebook makes money from ads, he said, and advertisers apparently tell the company that they don't want their ads next to harmful or angry content. 

In addition, Zuckerberg said the research into how Instagram affects young people was mischaracterized. He didn't explicitly mention it, but The Wall Street Journal published an article in mid-September about how it knows Instagram is toxic for teen girls based on internal documents detailing Facebook's own research. The social network eventually published a couple of documents from that research, but Haugen provided Congress with four more. Zuckerberg defended the platform, writing that many teens the company heard from actually "feel that using Instagram helps them when they are struggling with the kinds of hard moments and issues teenagers have always faced."

Haugen, who joined Facebook in 2019, worked on democracy and misinformation issues when she was with the company. She brought "tens of thousands" of pages of internal Facebook documents to Whistleblower Aid founder John Tye in addition to filing a whistleblower complaint with the SEC. There were several reports that came out based on those documents, including the existence of a VIP program that enabled high-profile users to skirt Facebook's rules. Haugen also accused Facebook of contributing to election misinformation and the January 6th US Capitol riots.

As for Zuckerberg, part of his post reads:

"If we wanted to ignore research, why would we create an industry-leading research program to understand these important issues in the first place? If we didn't care about fighting harmful content, then why would we employ so many more people dedicated to this than any other company in our space — even ones larger than us? If we wanted to hide our results, why would we have established an industry-leading standard for transparency and reporting on what we're doing? And if social media were as responsible for polarizing society as some people claim, then why are we seeing polarization increase in the US while it stays flat or declines in many countries with just as heavy use of social media around the world?"

Back in April, Netflix released its Play Something feature for TV devices with the promise of making it available on mobile in the near future. If you've been waiting for it to make its way to your phone, you'll be thrilled to know that the time has come: The streaming giant's shuffle play functionality will start rolling out to all Android users around the world today. 

Streaming services have such a wide variety of choices, which keep growing every day, that scrolling through them and deciding on what to play could take hours. If you don't have anything specific to watch at the moment, the Play Something feature could held you fend off decision paralysis and prevent you from wasting what little time you have to relax. Just tap it to watch something the service's algorithm thinks you might enjoy based on your history.

Netflix started testing the feature for both adult and kids' profiles on Android in May, and a spokesperson told us testing for iOS will begin in the coming months. According to the streaming giant, users have been loving its shuffle play function for leading them to hidden gems they might not have found otherwise. Of course, the opposite could also be true if it turns out that Netflix's algorithm doesn't know you at all. 

You can find the floating Play Something button at different places within the app, including the home screen. If you're viewing the page of a specific show, a button that says Play Something Else will show up. Patrick Flemming, Netflix's Director of Product Innovation, said in a statement:

"Play Something helps Netflix members discover new shows and movies when they don’t want to make decisions. Today, we're excited to bring this feature to Android, too - choosing what to watch on your phone has never been easier."

In addition, Netflix is launching Fast Laughs, its TikTok-style comedy feed that pulls funny clips from its catalog, for Android. Previously exclusive for iOS users, the feature will be available for Android in the US, Canada, UK, Australia, Ireland, India, Malaysia, Philippines and other select markets. 

Bad actors were able to infiltrate the accounts of and steal cryptocurrency from around 6,000 Coinbase customers by exploiting a multi-factor authentication flaw, according to Bleeping Computer. The cryptocurrency exchange told the publication that its security team observed a large-scale phishing campaign targeting its users between April and early May 2021. Some users may have fallen victim to the malicious emails, giving hackers access to their usernames and passwords. Worse, even those who had multi-factor authentication switched on were compromised because of a flaw in the exchange's system.

In the notification [PDF] it sent to affected customers, Coinbase said the bad actors took advantage of a vulnerability in its SMS Account Recovery process. That allowed the hackers to receive the two-factor token that was supposed to be sent via text to the account owner's phone number. 

Coinbase recommends using two-factor with a security key on its website, followed by an authenticator app. It lists SMS authentication as a last resort, advising users to lock their mobile accounts to protect themselves from SIM swap scams or phone port frauds. Back in August, Coinbase also notified 125,000 users that their two-factor settings had changed, but the exchange said back then that the notification was sent by mistake and wasn't the result of a hack.

In its letter to customers, Coinbase said it patched up its SMS Account Recovery protocols as soon as it learned about the issue. It's also reimbursing everyone who's lost cryptocurrency from the event. Those who were affected by the hack may want to make sure all their other accounts are secure, though, since it also exposed their names, addresses and other sensitive information when their accounts were infiltrated.

Discord says Stage Channels is a hit, but the Stage Discovery platform that was designed to make it easier to find servers with live speakers still needs a lot of work. After evaluating whether or not the portal has actually been helping users find communities broadcasting audio content relevant to them, Discord has decided to kill Stage Discovery on October 4th. 

Stage Discovery is an interface within the app populated with Channels broadcasting at that moment, including those from servers the user is already a member of. Based on some users' initial impressions, though, it tends to be full of random shows they don't particular care about. "In listening to our communities and admins directly, we’ve learned that we still have work to do in regards to server onboarding and moderation," the company writes in its announcement.

Since Discord plans to continue investing in and expanding Stage Channels, it's bound to roll out other ways to find audio broadcasts in the future. The company says it's taking some time to rethink the discovery aspect of Stages and how it can better connect users with communities that are relevant to their interests.

According to the company's announcement, almost a million communities have run a Stage as of today. People have been using it to host AMAs, conferences and even beatboxing competitions. For now, it will focus on introducing more features for Stage Channels itself, including better moderation tools. Discord also recently rolled out Scheduled Events for Stage, which allows users to plan events ahead of time so they can reach more potential attendees.

SIM swapping scams have been on the rise these past couple of years, and since most online services these days are tied to people's phone numbers, the technique has the potential to ruin victims' lives. Now, the Federal Communications Commission is seeking to create new rules that would help prevent SIM swapping scams and port-out fraud, both of which are techniques designed to hijack people's phone numbers and identities. 

The commission said it has received numerous complaints from consumers "who have suffered significant distress, inconvenience and financial harm" as a result of both hijacking methods. SIM swapping is a technique wherein a bad actor convinces a wireless carrier to transfer a victim's service to a phone they control. When a bad actor successfully transfers the victim's service and number to another carrier, that's called port-out fraud.

To make it harder for scammers to gain control of potential victims' phone numbers, the FCC wants to amend the Customer Proprietary Network Information (CPNI) and Local Number Portability rules. In particular, it wants to require providers to adopt more secure methods in authenticating a person's identity before agreeing to transfer their service to a new phone or to another carrier. The commission also proposes a rule that would require providers to notify customers whenever a SIM switch or a port-out request is made on their accounts. 

As part of the FCC's rulemaking process, the public can now comment on these proposals. The commission still has to read those proposals and offer the public another chance to make their voice heard before it can decide whether to amend the aforementioned rules. 

The California DMV has given both Waymo and Cruise permission to offer the general public autonomous vehicle rides — but only in certain parts of the state and under a set of conditions. Waymo applied for a deployment permit from the DMV back in January, while Cruise submitted its application in March. Now both companies only have to secure a deployment permit from the California Public Utilities Commission to be able to offer paid passenger rides in the state. 

Cruise's permit from the DMV would allow it to deploy five autonomous vehicles without a human driver for commercial services in designated parts of San Francisco. It can offer fully autonomous rides, because it was able to secure a driverless pilot permit from the CPUC back in June. The company's vehicles can only take passengers between 10 AM and 6PM, can drive with a maximum speed of 30mph and are not allowed to operate in conditions worse than light rain and light fog. 

Waymo's permit, on the other hand, requires the company to put human drivers behind the wheel. Its vehicles can operate in parts of San Francisco and San Mateo counties with a speed limit of 65 mph. Like Cruise's vehicles, they're not allowed on the roads in weather conditions worse than light rain and light fog. When it applied for a permit with the DMV, it said it will deploy hybrid Chrysler Pacifica minivans and all-electric Jaguar I-Pace SUVs, which will operation around the clock.

As the DMV's announcement notes, it has now approved three deployment permits in the state. The first company it approved was Nuro, which uses autonomous vehicles to make deliveries. Since Nuro's vehicles won't be shuttling human passengers, the company didn't have to secure a permit from the CPUC to start its operations. 

Disney and Scarlett Johansson are no longer on the outs. The parties have reached a settlement for the lawsuit Johansson filed over the hybrid release strategy used for Black Widow. If you'll recall, the actor sued Disney over the company's decision to release her movie in theaters and on Disney+ at the same time, accusing the entertainment giant of breach of contract. 

Johansson's camp argued that Black Widow was supposed to be released in theaters exclusively under her deal with Marvel. According to the lawsuit she filed, she could lose as much as $50 million due to the hybrid release, seeing as her compensation is tied directly with the movie's box office success and doesn't include a cut from what Disney would make from streaming. People have had to pay $30 for a Premier Access pass to watch the movie on Disney+, and the company said Black Widow earned $60 million from streaming during its opening weekend. 

Her lawsuit also said that her camp tried to contact Disney and Marvel to re-negotiate their deal, but they were allegedly unresponsive. Neither party disclosed the terms of their agreement, but both issued a statement mentioning future collaborations. Alan Bergman, chairman of Walt Disney Studios, said he looks "forward to working together on a number of upcoming projects, including Disney's Tower of Terror."

Meanwhile, entertainment workers are gearing up for a strike because studios like Disney are rapidly producing content after pandemic-related restrictions had lifted. The situation led to poor working conditions with long hours and no breaks for production crew. Entertainment unions are hoping to convince studios to make changes, including ending the lower pay scale for smaller streaming services. Under the current rules, streaming services with fewer than 20 million subscribers like Apple TV+ does can pay their workers lower wages.