A year ago, Meta was riding high on the metaverse. The company had just completed its rebranding from Facebook to Meta. Social networks, as Mark Zuckerberg explained, were no longer a singular focus for the company. “From now on, we're going to be metaverse-first, not Facebook first,” he said.

Now, as Meta finishes its first full year as a “metaverse company,” the outlook is considerably less rosy. The company has lost billions of dollars on Reality Labs, the division overseeing its metaverse work. Its stock has cratered. The company has, for the first time, shed thousands of employees in mass layoffs. Even longtime shareholders are starting to do what was once unthinkable: question Zuckerberg’s vision for the future.

At the same time, Meta still hasn’t clearly articulated what the metaverse is or effectively made the case for why the billions of people currently using its social media apps would want to be part of an “embodied internet.” Worse still, the company’s initial metaverse product has proved underwhelming, and turned the metaverse into a punchline, rather than a source of anticipation.

We still don’t know what the metaverse is for

Meta and Zuckerberg have offered various definitions over the last year. The metaverse is the “successor to the mobile internet,” and “an embodied internet where you’re in the experience.” It’s virtual reality, but also (eventually) augmented reality. It will also, somehow, tie into our existing social graphs on Facebook and Instagram. But, unlike Facebook and Instagram, it will be interoperable with other companies’ platforms. It might have something to do with NFTs and web3.

“The defining characteristic of the metaverse is that you really feel like you're present with other people or in another place,” Zuckerberg said during an interview at SXSW in February. “You might look at documents, you might look at a website but in the future you're going to be in it.”

Zuckerberg might think this is explaining the beginnings of some grand vision for a future internet, but it also just sounds a lot like plain old virtual reality. Moreover, it’s telling that one of his go-to examples is “looking at documents.” Over the last year, the company has leaned hard into Horizon Workrooms, its social VR experience geared toward office workers.

Meta

When the company showed off its new high-end Quest Pro, it offered up Horizon Workrooms as one of the key experiences optimized for the new headset. You can now recreate a whole virtual workspace in VR. Soon, you’ll be able to use a slew of office and productivity software, from Zoom to Microsoft Word.

But the idea of working in VR with a headset strapped to your face is still pretty far from appealing to most people. And there are a vanishingly small number of jobs and industries where working in VR is even remotely justified.

Perhaps what’s most telling is that Meta has apparently struggled to persuade its own employees to use Workrooms. Despite making Quest 2 headsets free to all employees last year, a recent push from Zuckerberg for teams to start holding meetings in VR revealed that many either hadn’t taken advantage of the offer or hadn’t set the headset up, The New York Timesreported.

Meta’s metaverse is a meme for bad graphics

Without a clear vision, it became far too easy for Meta’s critics to seize on aesthetic issues and other problems. For now, the closest thing Meta has to the “metaverse” is Horizon Worlds, its social VR playground where users are free to explore as their avatar. But the experience of actually using it is far different than the polished videos and demos Meta has shared.

This was never more apparent than when Zuckerberg earnestly posted a screenshot of his avatar in front of the Eiffel Tower and Barcelona’s Sagrada Familia to mark Horizon World’s launch in France and Spain. The screenshot was hilariously bad and quickly took on a life of its own as people mocked the “1995 level graphics.”

Meta

Zuckerberg quickly promised new and improved avatars, and showed off a more realistic likeness of himself, saying that “graphics in Horizon are capable of much more.” (A post on LinkedIn, which has since been deleted, later revealed that the “improved” Zuck avatar took about a month and “40 iterations” to complete.)

Then, at the company’s Connect event, Zuckerberg promised an even bigger advancement: legs. Soon, Horizon’s cartoonish, legless avatars would be replaced with ones resembling actual, walking humans. We watched as Zuckerberg’s “full body” avatar casually strolled around Horizon Worlds. But while it was first thought to be a turning point — adding leg tracking to VR has been a notoriously tricky problem — it turned out this particular demo was more stagecraft than actual innovation. The company later confirmed that the demo was created with motion capture and wasn’t live VR.

Meta still says that its avatars will eventually have legs, but it’s not clear when, or if the feature will even look like the demo.

The metaverse is a money pit

It’s impossible to ignore that Zuckerberg’s metaverse pivot has also coincided with the company’s worst financial performance in recent memory. Meta’s revenue has shrunk for two straight quarters for the first time ever. Its stock has lost more than 60 percent of its value this year, wiping out billions of dollars.

To be fair, the metaverse isn’t entirely to blame. Apple’s anti-tracking changes in iOS have hurt the company’s advertising business. And the entire industry is reeling from an economic downturn that’s affected even the largest tech giants.

At the same time, Meta is undeniably losing vast amounts of money on its metaverse investments. Reality Labs lost $10 billion in 2021, and 2022’s losses already amounted to $9 billion by the third quarter. Those losses are expected to “grow significantly” in 2023, according to the company’s CFO.

Meta

It’s no surprise, then, that Meta’s investors are starting to question whether all this metaverse stuff is really worth it. The CEO of Altimeter Capital, a longtime Meta shareholder, made headlines when he wrote an open letter to Mark Zuckerberg earlier this year that called the company’s metaverse investments “super-sized and terrifying, even by Silicon Valley standards.”

In the company’s most recent earnings call, where Zuckerberg more often fields peppy questions about the company’s ad business, one analyst also raised the issue of “experimental bets versus proven bets.”

“I think everyone wants to hear why you think this pays off,” he asked. Zuckerberg, who seemed a bit flustered by the question, replied that “the metaverse work is a longer term set of efforts that we're working on, but I think that it’s going to end up working.” Patience, he said, will be rewarded.

We may not have had quite as much unfettered reading time as we did in the lockdown days of the COVID pandemic, but Engadget’s editors have still managed to pick out, peruse and ponder a broad variety of this year’s most intriguing books. Whether we learned how to wield a wok, listened to life lessons from Hideo Kojima, or dove into the seedy underbelly of an alt-universe 1940’s San Francisco, here are a few of our favorites from 2022.

Razzmatazz by Christopher Moore

Harper Collins

Classic noir cinema was a staple in my house growing up — I mean, my first celebrity crush was on The Thin Man series co-star, Myrna Loy — so any story from the days when mugs were mooks and gals were dames holds sway over my heart. But The Thin Man, like the rest of the media made at that time, only showed a very narrow, very male, very white view of life. Christopher Moore’s latest novel, Razzmatazz, adds some much needed color to the otherwise black-and-white world of noir.

Razzmatazz is the second title for Moore’s satirical murder mystery series, following 2019’s Noir. In this latest installment, we’re returned to Post-WWII San Francisco as bartender Sammy “Two Toes” Tiffin and his cadre of misfit friends hustle to survive in Fog City. Now, helping disappear your best friend’s girlfriend’s abusive husband is one thing but, as the team soon learns, stealing back a possibly magical, definitely priceless, heirloom from the local Tong is another entirely — and that’s before some madman starts murdering the city’s drag kings.

Razzmatazz is a smart and just a bit snarky adventure mystery featuring a diverse and developed cast of characters, fast-paced action that seamlessly transitions between the varying viewpoints of said ensemble and doesn’t get bogged down in world building. At around 350 pages apiece, Noir and Razzmatazz will each provide a solid weekend’s entertainment and, if you’re still looking for more Moore after that, check out 2020’s Shakespeare for Squirrels. – Andrew Tarantola, Senior Editor

Upgrade by Blake Crouch

Penguin Randomhouse

I always look forward to new Blake Crouch releases because his writing is vivid and fast-paced, so much so that I can see the movie version playing out in my head as I devour his latest title in just a couple of days. This year’s Upgrade was no exception – we’re in a world in which gene editing is real yet highly regulated, and we follow Logan Ramsay, a member of the Gene Protection Agency as he tries to apprehend those who may be involved in nefarious gene-editing activities.

But after a violent encounter on a mission, Logan starts to feel less and less like himself and more like a better version of himself. He can read faster, he’s physically stronger and he needs less sleep. He soon finds out his genome has been hacked, and he also discovers he’s part of a much larger plan that could change humanity as he knows it. As he works to stop this plan from being executed, he’s forced to confront some of the darkest parts of his past and the tarnished family legacy he’s been working so hard to escape.

Crouch excels at putting readers into his protagonist’s shoes, forcing them to feel the same anxiety, dread and confusion inflicting his main characters. But to think that produces an overall unpleasant reading experience would be incorrect: Upgrade is an intriguing thrill ride that moves at break-neck speed, while posing a lot of questions about humanity as a whole. – Valentina Palladino, Senior Commerce Editor

Notes on an Execution by Danya Kukafka

Harper Collins

On its face, Notes on an Execution may seem like a typical examination of a serial killer. The novel begins with Ansel Packer counting down his last 12 hours before he’s to be executed for killing many women. But Danya Kukafka is much less interested in this murderer as she is in telling the stories of three women who were all affected by Ansel in some way. We follow Lavender, Ansel’s mother, as a lost teenager pushed to the brink as she struggles to protect her children and herself; Hazel, Ansel’s sister-in-law who watches her twin lose herself in this toxic relationship; and Saffy, the lead investigator on Ansel’s case with more hidden trauma than you might expect buried just under the surface. But these women aren’t victims with a capital V. Instead, they work to flip the serial-killer narrative on its head by focusing our attention on the fact that, despite everything, they survived. Notes on an Execution is a dark, engaging story with lovely prose and a surprisingly, underlying element of hope at the end of it all. – V.P.

Our Missing Hearts by Celeste Ng

Our Missing Hearts, in the grand tradition of near-future dystopian fiction like The Handmaid’s Tale or 1984, presents a vision of our country that feels far too close for comfort. In Ng’s third novel, she writes of a 12-year-old boy named Bird and his father, who live in a United States where laws enshrining America-first culture have been put in place following years of economic and social turmoil.

In this world, Asians have been made the scapegoat for all of America’s ills; while Asian Americans are still technically free and full citizens, many of them are under the thumb of police and subject to various degrees of violence from so-called “real” Americans. And any parents deemed to be un-America could have their children immediately confiscated – no questions asked. As in any good dystopia, books deemed unpatriotic have also been seized and destroyed, including a book of poetry by Bird’s mother, a woman who disappeared years earlier.

This story is simultaneously small and universal. The meat of the narrative focuses on Bird pushing to learn more about his mother and the circumstances of the world he’s living in, and there are only a handful of major characters. At the same time, Ng skillfully paints a plausible picture of an America that’s given in to its worst instincts. Ng has pointed out multiple times that all the atrocities being committed in Our Missing Hearts are things that have taken place in the US or other parts of the world already – not a comforting thought.

But as bleak as this world is, the book is filled with moments of unexpected beauty and small triumphs. Perhaps most crucially, there’s a sense that while an extremist minority currently may rule over a more sensible populace, there’s a way out of the darkness. Our Missing Hearts isn’t a light story, but it’s an important one, artfully told by a writer who can deftly weave together a compelling narrative with poignant social commentary. Ng may have made a big impact in popular culture with Little Fires Everywhere (and its accompanying Hulu miniseries), but Our Missing Hearts feels like her definitive work thus far. – Nathan Ingraham, Deputy Editor

The Creative Gene by Hideo Kojima

Simon and Schuster

Hideo Kojima is a video game designer best known for the Metal Gear series, which popularized the stealth genre and had a plot that could charitably be described as ridiculous. Perhaps shamefully, I am a Kojima fan. His studios’ games are often in dire need of an editor and almost constantly tow the line between insight and navel-gazing. Sometimes, they’ve also seemed incapable of treating their female characters with respect. But they are always bursting with ideas, trying things with an unmistakable voice and a ceaseless, pulverizing earnestness. His post-apocalyptic delivery sim Death Stranding is at once laughably on-the-nose (one hard-to-kill character is called “Die-Hardman” AKA: John McClane, of course), and one the most enchanting games I’ve played in the past decade.

I give you this background to help explain how I ended up reading Kojima’s book, The Creative Gene, earlier this year. (It was technically published in late 2021.) Instead of telling some weirdo techno-thriller or a behind-the-scenes look at game development, though, this is a collection of previously published essays about the books, movies and other cultural objects that Kojima finds essential to his being. Like his games, it can border on hokey and self-mythologizing, but it is disarmingly honest, personal and anti-cynical.

In many ways, the Metal Gear games are about identity – who we are and how we got there. That’s more or less what Kojima gets at here; for about 250 pages, he raves about things he likes with a tangible verve, not to recommend them to consumers, but to explore how they’ve shaped his experience. More than a memoir, though, The Creative Gene is an appreciation of how art of all stripes can spark inspiration in a recyclable process.

The prose is nothing extraordinary, and there are certainly more essential subjects out there. While you don’t need to be a gamer to get something out of this, having a familiarity with Kojima’s work doesn’t hurt. Still, The Creative Gene’s sincerity and enthusiasm are easy to appreciate in a time of widespread detachment. – Jeff Dunn, Senior Commerce Writer

Sea of Tranquility by Emily St. John Mandel

Penguin Randomhouse

Emily St. John Mandel delivered one of the essential reads of the pandemic when she published The Glass Hotel in March 2020. It was no small feat given she previously wrote the award-winning Station Eleven, a novel that’s set partly after a world-ending flu. Given that there was a five-year gap between Station Eleven and Glass Hotel, I didn’t dare hope one of my favorite authors would release a new novel so soon, and that it would be as good as her previous works. Thankfully, Sea of Tranquility does not disappoint.

It shares many of the same strengths as Mandel’s past novels, including a brilliant sense of atmosphere and prose that rewards close reading. Sea of Tranquility is also in conversation with Station Eleven and The Glass Hotel in a way that will delight fans. That’s not to say you need to have read those books to enjoy her latest, but it may make you look at them (and Mandel’s career) in a new light. Add to that themes that will resonate with anyone who has lived through the past two years and you have one of the best books of 2022. – Igor Bonifacic, Weekend Editor

Dyson’s Zone is a headset-visor that processes the air you breathe and pumps it, well, into your face. Now we know the price ($949!) and launch date (March 2023), the company invited press to strap the baffling device on and test it a little more extensively.

In a dark blue with copper accents, it looks a little subtler than the press images. But it’s still going to turn heads. The Dyson Zone is not designed to protect against COVID-19 or other viruses, as it does not seal to your face. The air purifier filters have a dual-layer design with potassium-enriched carbon to capture acidic gasses. The company claims the filters will block 99 percent of particles, including those as small as 0.1 microns for "filtering city fumes and pollutants." However, you can use inserts like an N95 mask attachment – also offered by Dyson.

You can check out Engadget’s Cherlynn Low wearing the Dyson Zone around New York.

– Mat Smith

The Morning After isn’t just a newsletter – it’s also a daily podcast. Get our daily audio briefings, Monday through Friday, by subscribing right here.

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Elon Musk will find someone else to run Twitter, according to his poll

He asked users if he should step down, and they decisively voted yes.

Elon Musk put his own leadership of Twitter on the line at the weekend. "Should I step down as head of Twitter? I will abide by the results of this poll," he tweeted. The poll ended and 57.5 percent of users voted "Yes," compared to 42.5 percent who voted no (with 17,502,391 votes) – a decisive 15-point margin. It remains to be seen if (and how, and when) Musk will abide by his poll, as he has yet to issue any comment about the results. Shortly after publishing the vote (and when it was already tilting toward Yes), he tweeted "as the saying goes, be careful what you wish, as you might get it."

The vote follows a flurry of activity on Twitter after it announced a sudden rule change prohibiting users from linking to competing platforms and banning several influential users soon after. A massive backlash ensued, prompting an apology from Musk, who also tweeted that "going forward, there will be a vote for major policy changes." Then, in yet another poll yesterday, @TwitterSafety asked users whether it should "have a policy preventing the creation of or use of existing accounts for the main purpose of advertising other social media platforms."

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The Final Fantasy 'Pixel Remaster' series heads to Switch and PS4

And you can buy a pricey physical edition of the first six games.

Square Enix

If you were looking for a late (and spendy) Christmas gift for your favorite Engadget newsletter editor (hi, me), Square Enix has you covered. To celebrate the Pixel Remaster series’ arrival on Switch and PlayStation, the company is selling a limited-edition bundle of all six entries in the Pixel Remaster series – Final Fantasy, Final Fantasy II, Final Fantasy III, Final Fantasy IV, Final Fantasy V and Final Fantasy VI – as well a vinyl soundtrack set, a 128-page art book and a set of pixel art figurines. A mere $260 to make my Christmas.

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The best Nintendo Switch games for 2023

A guide for beginners, from A to Z trigger.

In time for holiday shopping, we’ve updated and expanded our guide to the best Switch games, covering all the major games that have wowed us since the console’s launch. Sure, there’s Zelda and Mario in here, but there’s also a bug knight, a witch with guns on her shoes and a skateboarding world to explore.

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Instagram lets you create your own 2022 Recap Reel

Select at least three photos or videos and the app will automatically combine them into a Reel.

Instagram

Instagram has been placing a bigger focus on Reels this year, and that extends to how users create their 2022 Recap – whether you want it to or not. Select at least three photos or videos and Instagram will automatically stitch these together into a Reel with narration templates from the likes of Bad Bunny, Priah Ferguson and DJ Khaled. Hopefully, those can be toggled off, too.

Reels have been a major focus for Meta over the past year. Across Instagram and Facebook, the company now says Reels are played over 140 billion times every day. Meta has been bolstering its answer to TikTok by making it easier to create Reels, launching an in-app Reels scheduler and ways to post to Reels from third-party apps.

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European Commission tells Meta that Facebook Marketplace is unfair to rivals

It 'abused its dominant position.'

Europe has hit Facebook owner Meta with a complaint that its Marketplace classified service is unfair to competitors. By tying its main social media site to Marketplace, it has a "substantial distribution advantage" over rivals, the EU Commission wrote in a press release.

"With its Facebook social network, Meta reaches globally billions of monthly users and millions of active advertisers," EU Antitrust Commissioner said in a statement. "Our preliminary concern is that Meta ties its dominant social network, Facebook, to its online classified ad services called Facebook Marketplace. This means that users of Facebook automatically have access to Facebook Marketplace, whether they want it or not." This all infringes on EU rules that prohibit the abuse of a dominant market position. The EU has the power to impose a fine of up to 10 percent of Meta's annual revenue and prohibit the behavior. Meta's head of EMEA competition said the "claims made by the European Commission are without foundation."

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OnePlus 11 5G launch event set for February 7th

The Alert Slider and Hasselblad camera tuning are back.

OnePlus has revealed when it will formally show off its flagship products for 2023. The Cloud 11 event will take place in New Delhi, India, on February 7th. The company will showcase the OnePlus 11 5G, OnePlus Buds Pro 2 and more. Along with revealing the event date, OnePlus said it would bring a couple of fan-favorite features back for its next flagship smartphone. The OnePlus 11 will once again feature the company's Alert Slider, which offers an easy way to shift between silent, vibrate and alert modes.

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Square Enix’s “pixel perfect” remasters of the first six Final Fantasy games will arrive on Nintendo Switch and PlayStation 4 next spring, the publisher announced on Monday. First announced at E3 2021 and subsequently released on PC and mobile over the course of that same year, the Final Fantasy Pixel Remaster series features reworked 2D sprites and backgrounds, rearranged music, user interface tweaks and a handful of extras, including a bestiary for all the enemies in each game.

Square Enix

In addition to releasing the games individually on the Nintendo eShop and PlayStation Store, Square Enix will sell a bundle that brings together all six entries in the Pixel Remaster series – Final Fantasy, Final Fantasy II, Final Fantasy III, Final Fantasy IV, Final Fantasy V and Final Fantasy VI – for $75. For well-heeled fans, the publisher will also offer the Final Fantasy 35th Anniversary Edition. For an eye-watering $260 before tax and shipping, you get a physical copy of all six games on a single disc or game card and a handful of extras, including a vinyl soundtrack set, a 128-page art book and a set of figurines. Square Enix says it tentatively expects to release the Anniversary Edition on May 31st, 2023 – though it warns fans international orders could take up to five weeks to ship. 

Europe has hit Facebook owner Meta with a complaint that its Marketplace classified service is unfair to competitors. By tying its main social media site to Marketplace, it has a "substantial distribution advantage" over rivals, the EU Commission wrote in a press release. 

"With its Facebook social network, Meta reaches globally billions of monthly users and millions active advertisers," EU Antitrust Commissioner said in a statement. "Our preliminary concern is that Meta ties its dominant social network Facebook to its online classified ad services called Facebook Marketplace. This means that users of Facebook automatically have access to Facebook Marketplace, whether they want it or not."

In addition, the Commission found that Meta imposes imposes unfair trading conditions on competitors that advertise on Facebook or Instagram. That essentially allows it to use "ads-related data derived from competitors for the benefit of Facebook Marketplace," it said. The practices, if confirmed, would infringe on EU rules that prohibit the abuse of a dominant market position. The EU has the power to impose a fine of up to 10 percent of Meta's annual revenue and prohibit the behavior. 

In a statement, Meta's head of EMEA competition said the "claims made by the European Commission are without foundation" and that the company "will continue to work with regulatory authorities to demonstrate that our product innovation is pro-consumer and pro-competitive." 

Last year, the EU Commission launched an antitrust probe into Facebook's classified advertising practices to determine if it broke competition rules by using advertiser data to its own benefit. The so-called Statement of Objects released today is a formal step in EU antitrust investigations, informing parties of complaints raised against them. Meta can now examine the documents, reply in writing and request an oral hearing to present their comments, according to the Commission. 

Could the state of Twitter get any worse? Of course it can. While a lot of us were glued to the World Cup final, the social network made major policy changes, deciding to halt any kind of “free promotion” of competing social media sites. Or, at least, it did for a moment.

Twitter announced yesterday it would remove links to Facebook, Instagram, Mastodon, Post and, er, Truth Social, from accounts whose "main purpose" is to promote content on those platforms. This includes links in Twitter bios and even, it seems, links to YouTube channels and profiles. The company would even restrict the use of third-party aggregators, like Linktree and Link.bio. Funnily enough, if you were willing to pay, you’d be fine. Twitter said it would continue to allow paid promotion for any of the platforms on its new prohibited list.

Twitter began enforcing the policy almost immediately. Yesterday, at 2:17 PM ET, Paul Graham, the founder of startup accelerator Y Combinator – and Silicon Valley royalty – said he was done with Twitter, following the rule change, and told his more than 1.5 million followers to find him on Mastodon. A few hours later, Twitter suspended Graham's account.

But then late last night, the official tweets announcing the link ban were deleted, as was the policy itself from Twitter’s website. So, well, we’re not entirely sure now. Musk also tweeted a poll asking if he should stick around as Twitter boss. At the moment, the answer is no.

– Mat Smith

The Morning After isn’t just a newsletter – it’s also a daily podcast. Get our daily audio briefings, Monday through Friday, by subscribing right here.

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Riot Games wants a court to end its ‘League of Legends’ sponsorship deal with FTX

It is owed at least $6.25 million.

Riot

Riot Games has filed a motion with the court overseeing FTX’s bankruptcy case to end the seven-year sponsorship agreement the two companies signed last August. In a brief spotted by crypto critic Molly White, Riot says the exchange still owes half of the 12.5 million it agreed to pay in 2022 for the studio to display FTX branding at LCS events. Riot adds the disgraced firm will owe it another nearly $13 million in 2023.

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Apple has reportedly dropped out of NFL Sunday Ticket negotiations

The new frontrunners are Amazon and Google.

In 2021, Apple was the frontrunner to secure streaming rights to the NFL’s Sunday Ticket game coverage. Now, a year later, the company has reportedly dropped out of negotiations. With Disney bowing out of the negotiations as well, the talks have become a two-horse race between Amazon and Google. Amazon’s Prime Video is already the exclusive home of Thursday Night Football for the next decade. Last year, The Athletic reported the NFL was asking for more than $2 billion per year for Sunday Ticket rights, at least $500 million more than DirecTV had been paying to air Sunday games.

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A Horizon multiplayer game is on the way

Guerrilla is working on more ‘epic solo adventures for Aloy,’ too.

A VR spinoff and Horizon Forbidden West expansion won’t be the last we see of Guerrilla Games’ Horizon universe. The studio has at least two more games in the works for the PlayStation franchise, including a multiplayer title. Guerrilla made the announcement in a recruitment tweet. Along with working on more “epic solo adventures for Aloy,” the star of the first two games, the studio has a separate team to create an “online project set in Horizon’s universe.” It added that the latter will feature new characters and a “unique stylized look.”

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Fujifilm X-H2 camera review

A perfect blend of speed, resolution and video power.

Engadget

Fujifilm’s 40-megapixel X-H2 is the highest-resolution APS-C camera yet and the first with 8K video. It has a good balance between resolution and speed, with autofocus that’s good but not quite up to par with Canon and Sony. It has plenty of features for video, and the only drawback is rolling shutter, but even that’s not as bad as other rival APS-C cameras. Read on for our full review.

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The head of Profeco, Mexico’s consumer protection watchdog, has promised to sue Ticketmaster following a ticketing snafu in the country’s capital, reports The New York Times. On the weekend of December 9th, Puerto Rican reggaeton star Bad Bunny was scheduled to play two soldout shows in Mexico City’s Estadio Azteca, the largest stadium in Latin America. The Friday night date saw thousands of fans denied entry to the venue after they were told by Estadio Azteca staff the tickets they bought directly from Ticketmaster were fake.

Profeco accused the company of overselling tickets. According to the agency, more than 1,600 ticket holders were denied entry on the first night, and another 110 on the following evening. “Ticketmaster claimed they were counterfeit, but they were all issued by them,” Profeco head Ricardo Sheffield told local news outlets. Ticketmaster has agreed to refund all affected fans the full price of their ticket, plus a 20 percent compensation fee. Profeco is preparing to file a class-action lawsuit against the company. Ticketmaster Mexico could also be fined up to 10 percent of its total sales in 2021. “As we are a fiscal authority, if they don’t want to pay of their own will, we will seize their accounts then, and they will pay because they have to,” Sheffield said.

In a statement Ticketmaster posted to Twitter this week, the company denied the claim it oversold tickets. It blamed the event on demand for Bad Bunny tickets – saying more than 4.5 million people tried to purchase just 120,000 stubs – and scalpers who sold fake tickets. “On Friday, an unprecedented number of false tickets, not bought through our official channels, were presented at the gates," the company said, according to an Associated Press translation. “The situation, in addition to confusion among access control personnel, caused temporary interruptions in the ticket reading system, which unfortunately momentarily impeded recognition of legitimate tickets.”

In November, Democratic lawmakers, including House Representative Alexandria Ocasio-Cortez, began calling for the break up of Ticketmaster after the company botched sales of Taylor Swift Eras Tour tickets. “Daily reminder that Ticketmaster is a monopoly, its merger with LiveNation should never have been approved, and they need to be reigned in,” Ocasio-Cortez said last month. The US Department of Justice reportedly opened an antitrust investigation into Ticketmaster parent company LiveNation before the Swift fiasco. The Senate Judiciary Subcommittee on Competition Policy, Antitrust and Consumers recently announced it would hold a hearing on the company’s recent failures. 

While many people were turning to Twitter on Sunday to watch the World Cup finals unfold, the company introduced a new policy banning "free promotion" of competing social media websites. Moving forward, Twitter says it will remove links to Facebook, Instagram, Mastodon, Tribel, Post, Nostr and Donald Trump's Truth Social from accounts whose "main purpose" is to promote content on those platforms. As a result of the policy, users can no longer use their Twitter bio to link to their other social media profiles, nor can they post tweets that invite their followers to follow them elsewhere. Additionally, the company is restricting the use of third-party aggregators like Linktree and Link.bio.  

Developing... 

Twitter has announced through its Safety account that it has "identified several policies where permanent suspension was a disproportionate action for breaking Twitter rules." The website has already started reinstating accounts that were suspended for violating those rules, the tweet continued, and it will lift more suspensions every week over the next month. Twitter didn't specify the policies it's talking about and which accounts will be reinstated. But upon checking, the accounts of Mastodon and the journalists recently banned due to the website's new doxxing rules are up and running again. 

To understand what happened, we have to go back a few days. The website banned several accounts over the past week, starting with @ElonJet, the account that tracked flights of Elon Musk's private jet using publicly available data. Other accounts that also tracked the planes of government agencies and high-profile individuals were banned, as well. 

On his account, Musk announced that any account "doxxing real-time location info of anyone will be suspended." In a follow-up tweet, he said that a car carrying his child was "followed by crazy stalker" and that he was taking legal action against Jack Sweeney, the college student who ran @ElonJet, and "organizations who supported harm to [his] family." As of this writing, the @ElonJet account is still suspended. 

Shortly after that, Twitter also suspended the account of its rival social network Mastodon when it tweeted a link to the account tracking Musk's jet on its own service. It's worth noting that Twitter seems to have started flagging posts containing the word "Mastodon" as "sensitive content" days before this happened. Users also found themselves unable to post links to Mastodon servers.

In addition to Mastodon, Twitter suspended the accounts of several journalists who report on Elon Musk and the social network itself. Most of them talked about Sweeney or linked to @ElonJet in some way, and based on Musk's responses to questions about the event, the journalists were suspended due to Twitter's new doxxing rules. One of the banned journalists, The Washington Post's Drew Harwell, posted a screenshot of the tweet that the website had flagged for doxxing: It was a report about Mastodon's suspension for tweeting a link to it service's own @ElonJet account.

Following the journalists' suspensions, Musk posted a poll asking people whether he should reinstate the accounts of users who doxxed his exact location in real time "now" or "in 7 days." The "now" option won, and Musk promised that those accounts will be restored. So far, Twitter has reinstated Harwell's account, along with the accounts of The New York Times'Ryan Mac, Mashable'sMatt Binder, The Intercept'sMicah Lee and CNN'sDonie O'Sullivan. Keith Olbermann's account is still suspended, and it's unclear if Twitter will lift @ElonJet's suspension in the coming days. 

A VR spinoff and Horizon Forbidden West expansion won’t be the last we see of Guerrilla Games’ Horizon universe. The studio has at least two more games in the works for the PlayStation franchise, including a multiplayer title.

Guerrilla made the announcement in a recruitment tweet. Along with working on more “epic solo adventures for Aloy,” the star of the first two games, the studio has set up a separate team to create an “online project set in Horizon’s universe.” It added that the latter will feature new characters and a “unique stylized look,” as well as the fact friends will be able to play together — which suggests there will be a focus on co-op.

Rumors had been swirling since last year that Guerrilla was planning a multiplayer Horizon game, and the studio has now confirmed that’s the case. Sony is placing a bigger focus on live service games. It's planning to release 10 of them by March 2026, including a multiplayer offshoot of The Last of Us. However, it’s unclear how the online Horizon game fits into that strategy as yet.

Along with the three upcoming games and the Forbidden West DLC, there’s even more to come from the series. A Horizon TV show is in development at Netflix. Word on the street is that there’s a mobile game and a Zero Dawn remaster for PS5 in the pipeline as well.