As part of its ongoing efforts to stay on the right side of App Store rules, Tumblr is adding a Sensitive Content toggle to its iOS app. The setting is enabled by default, and it keeps posts with sensitive tags out of recommendations, blocks search results with sensitive tags and hides blogs "that are explicit in nature."

Disabling the toggle will allow users to search for tags that might include posts of a sensitive nature and see recommendations that might include suggestive or sensitive content. Switching off the setting will also allow you to tap through an overlay on blogs that have been marked as explicit. However, you still won't be able to view posts that have been flagged as explicit.

It's not entirely clear how Tumblr defines "explicit" in this context (Engadget has asked for clarification). Tumblr banned porn and realistic depictions of human genitals in December 2018 after Apple temporarily removed the app from the App Store.

Tumblr says the sensitive content setting only applies to those using the latest version of the iOS app. For now, users will need visit their settings on the Tumblr website to disable the toggle. They'll then be able to access sensitive content in the iOS app after they quit and relaunch it.

Last month, Tumblr blocked search terms and recommendations featuring potentially sensitive content on the iOS app to comply with App Store rules. The sensitive content toggle should make the platform a bit more open for iOS users, though still less so than on Android or the web.

“These latest updates provide more control to our community on the iOS app to build the experience that fits them best, and to explore the content that they find interesting," Tumblr wrote in a blog post. "While the experience for our community is a top priority, we must also comply with Apple’s App Store guidelines and our own guidelines.”

Did you know that you could hail an Uber using your Apple Watch? No? Well it doesn't really matter anyway, because the Uber Watch app has effectively been discontinued, according to Apple Insider. If you try to use it, a message pops up asking you to switch the mobile app instead. It further states "we no longer [sic] supporting the Apple Watch app. Sorry for the inconvenience," with a crying emoji to drive the point home. 

The app has yet to be pulled from the Watch App Store, but all you'll get is the error message if you try to use it. When it did work, it let you hail a ride, see the status of your request, and show the location of the vehicle. More advanced functions like fare-splitting were reserved for the smartphone app. 

The grammatically challenged message suggests that the app may have been pulled with some haste, though neither Uber or Apple have commented. The App Store listing (above) touts the app as a way you can leave home without your smartphone and still hail a ride, provided you had a cellular-enabled Watch. To be fair, Uber also pulled its WearOS app back in 2019, likely due to a lack of usage. 

Apple will soon allow developers to use alternative payment systems for their apps in South Korea to comply with the country's new law. According to The Korea Herald, the tech giant has turned in its plans on how its app store would support third-party payments to the Korea Communications Commission. It reportedly didn't include details on when the changes to its store will take effect and how much it will charge for its service fees exactly. However, the company did say that its cut for alternative payment transactions will be smaller than 30 percent. 

South Korea passed a law — dubbed the "anti-Google law" — last year that requires major app stores like Google's and Apple's to allow third-party payment methods. It was a blow to the tech giants that typically keep a tight grip on their app stores. Both of them are even grappling with lawsuits challenging the commission they take from developers. Their most high-profile legal battle is perhaps the one with Epic, which started after the video game developer tried to work around the companies' 30 percent commission by offering discounts to users who purchase in-game currency directly from its portal. 

The new Korean law states that companies will face fines if they refuse to comply and force developers to use their payment systems only. Google submitted its initial compliance plans shortly after the law took effect in September, revealing that it will lower its commission by four percent for transactions that don't use its own payment system. As for Apple, we'll likely hear more information in the coming months. A spokesperson said in a statement:

"We look forward to working with the KCC and our developer community on a solution that benefits our Korean users. Apple has a great deal of respect for Korea's laws and a strong history of collaboration with the country's talented app developers. Our work will always be guided by keeping the App Store a safe and trusted place for our users to download the apps they love."

Although Apple's AirTags can be useful for helping find lost belongings, ever since the tracker went on sale last spring, critics have raised concerns that bad actors could use it to stalk people. Brooks Nader, a Sports Illustrated swimsuit model, claims someone secretly placed an AirTag in her coat and tracked her movements for several hours.

Earlier this week, Nader was waiting alone for someone at a crowded bar in Tribeca with her coat on the chair behind her. She then visited a couple of other bars with friends.

Nader, who shared her experience on Instagram Stories, said that while she was walking home alone, her phone alerted her to the fact that "someone's tracking you and has been for a while." She then found the AirTag. Nader, who wasn't aware of AirTags beforehand, called the incident "the scariest moment ever and I just want everyone to be aware that this exists."

It's not the first time that AirTags have been used to track other people's movements. Reports have emerged about thieves using them to follow and steal high-end cars. However, the Nader incident is a high-profile one that should draw more attention to the issue.

"We take customer safety very seriously and are committed to AirTag’s privacy and security. AirTag is designed with a set of proactive features to discourage unwanted tracking — a first in the industry — that both inform users if an unknown AirTag might be with them, and deter bad actors from using an AirTag for nefarious purposes," an Apple spokesperson told Engadget. "If users ever feel their safety is at risk, they are encouraged to contact local law enforcement who can work with Apple to provide any available information about the unknown AirTag.”

Soon after Apple launched the AirTag, it rolled out the iPhone notification Nader mentioned to inform users that someone may be tracking them. In December, the company released an Android app called Tracker Detect, which alerts users to nearby AirTags that are away from their owner and could be on their person. However, since Find My isn't part of Android, you'd need to know about the app and have it installed to detect a hidden AirTag.

Since its debut in 2020, joining a conversation on Clubhouse has involved opening the app. But that’s no longer the case. Starting today, if you live in the US, you can listen to replays and live rooms with replays enabled using a web browser. What’s more, you don’t need to log in to use Clubhouse in this way.

Clubhouse notes the feature is experimental, so expect bugs. However, the company says it will roll out to more countries if people find it “useful.” Similarly, it will consider supporting more room types and other parts of the Clubhouse experience over time.

Separately, the company is updating its share sheet. When you’re in a guest room, you can tap the Share button, located at the bottom of the interface, to post a link to a session through Clubhouse, a social network or messaging app. When you pick the first option, you can add a comment to describe the room. If it’s a live room, your followers will get notification so that they can join.

Notably, both updates see Clubhouse making its app more widely accessible. When the app first launched, you had to obtain an invite to join. But as companies like Facebook and Twitter have moved to add live audio to their platforms, it has been forced to adapt in a bid to stay relevant.

In 2020, Spotify revealed that it was testing an ad setup that would make promo codes and special URLs during podcast ads a thing of the past. Starting today, those in-app advertisements are starting to roll out. The company says its call-to-action (CTA) cards will begin showing up on its original and exclusive shows when the corresponding ad or offer is mentioned during an episode. 

The new CTA cards will show up in the Spotify app as soon as the ad plays during a podcast on the player interface as well as on the show and episode pages. If you leave any of those places to do something else — like stream music, for example — the ads will display when you return back to that podcast in those three locations. Essentially, Spotify sees this as a way to not only relieve you have having to remember a promo code or specific URL, but it also argues you'll be able to interact with ads or brands you're interested in when you have the time to do so. There's no doubt a simple tap, if you're interested in what you've just heard, is much more convenient than manually typing in the usual info. Of course, the downside is you'll now see ads in the app when listening to certain podcasts — even if you're a paid subscriber. 

Spotify doesn't see this as a potential issue, since even paid users hear ads on podcasts when listening to shows through its app. The advertisements keep podcasts afloat after all, and have turned the medium into a lucrative tool for businesses to promote goods and services. However, some might argue seeing an ad in the app and listening to one during a show are two very different things. Brands will probably be willing to jump on board quickly though since Spotify says the clickable ads have generated twice as many site visits during the early adoption phase than the "traditional" ad reads for companies like Ulta Beauty, Athletic Greens and Squarespace.

The CTA cards are powered by Spotify's Streaming Ad Insertion, a powerful analytics platform for podcast ads that automatically slots in pre-recorded promotional reads in the ideal spot for each listener. This is how the app knows when to begin showing the corresponding card for the ad when you hear it during a show. Of course, Spotify is promoting the CTA method as the first "interactive" podcast ads, and there's no doubt brands will be excited to have a more visible and, most importantly, clickable way to reach audiences. But it will be interesting to see how listeners respond to visual ads in their streaming app, especially those who pay a monthly premium so they don't have to hear them on non-podcast content. 

Follow all of the latest news from CES 2022 right here!

Popcorn Time, the app that was once popular for making pirating movies as easy as watching Netflix, has shut down. Its original developers took the service down and abandoned the project merely a few days after it launched in 2014. But since the project was open source, other developers were able pick up where they left off, and it's been killed and revived a few more times ever since. It remains to be seen whether Popcorn Time is now gone for good, but it looks like the biggest contributor to its most recent demise is the dwindling interest in the app.

On its website, the developers posted a graph of "popcorn time" searches over the past seven years. While the app enjoyed a ton of searches in the months after its launch in 2015, the graph shows a sharp decline in interest by 2016. Its popularity continued to wane, and it never really recovered after that, at least based on Google Trends. 

According to Bloomberg, the group behind Popcorn Time announced its closure in an email. While they didn't say whether law enforcement action was a factor behind their decision to shut down the app this time around, Popcorn Time has had brushes with the law in the past. The original version may have closed after authorities got involved, and Hollywood studios even sued individual users who allegedly downloaded and shared copies of movies illegally. 

Developers associated with Popcorn Time previously talked about how they're not responsible for piracy themselves, because the service doesn't actually host any content. Instead, it relied on a peer-to-peer sharing system and only provided a way for users to access content hosted on other people's computers.

Following up on its Aonic 50 headphones that debuted at CES 2020, Shure announced a more affordable noise-cancelling option today. With the Aonic 40, the company offers a similar design to its premium model, maintaining adjustable active noise cancellation (ANC) and on-board controls with slightly more battery life than the 2020 version. 

Though the Aonic 40 will debut at $150 less than its elder sibling did two years ago, the new model doesn't look any less premium. Shure opted for a combination of aluminum and nylon, revising the silver and black or sliver and white/tan color schemes from the Aonic 50. The earcups on the 40 rotate flat and fold inward for easy storage, making them a decent option for travel. 

Shure

Shure says you can expect its "iconic sound" alongside a fully customizable EQ via its ShurePlus Play app on Android and iOS. That software will allow you to save any created settings for future access. The app also allows you to choose between three ANC options as well as tweak the Environment Mode (ambient sound). Shure also says the software is equipped with a hi-res music player that works with the Aonic 40. 

As is typically the case with headphones these days, Shure is hyping call quality thanks to dual beamforming microphones. On-board controls will allow you to easily answer those, in addition to volume adjustments and accessing both the ANC and ambient sound options. The company says you'll get up to 25 hours of battery life with active noise cancellation turned on — up from 20 hours on the Aonic 50. Plus, a quick charge option can offer five hours of use in 15 minutes. 

The Aonic 40 is available now in black and white color options for $249.

Follow all of the latest news from CES 2022 right here!

TikTok is testing a “repost” button in its app that allows users to quickly re-share a clip with their followers. The new feature, which the company described as an early test, isn’t available to everyone yet, though it appears to be cropping up for a number of users over the last several days.

“Currently, we're experimenting with a new way for people to share TikTok videos they enjoy,” a TikTok spokesperson said in a statement. The feature appears as a yellow “repost” button alongside the app’s other sharing features. TechCrunchreports that reposting a clip won’t publish it to your profile, but it will push the video to the “For You” feeds of your friends. You can also add a brief comment that will appear with the clip so your friends can see “why you reposted this video.”

Screenshot via TikTok

While TikTok has long been known for users endlessly remixing and re-sharing each other’s clips, the repost button is the first time the app has had something akin to a retweet – the ability to quickly re-share a video from your feed as is. As TechCrunch points out, TikTok may be treading carefully with the feature as making it too easy to recycle posts could pollute users’ “For You” feeds, which are known for being hyper-personalized.

That could be why the company is limiting the visibility of reposts to friends who follow each other, at least for now. Elsewhere, the company is looking into other ways of mixing up the types of videos people see in their recommendations, including limiting “clusters” of potentially problematic content.

In spite of all the advancements we’ve seen in tech, the industry as a whole has consistently neglected people with disabilities. There have been some improvements, including video call apps like FaceTime, Zoom, Microsoft Teams, Google Hangouts and more adding better support for sign language interpreters and closed captioning. And, this year, Instagram and TikTok finally added stickers that enable automated captioning for speech in videos, too. But major organizations continued to make decisions that exclude people with disabilities. The organizer of E3 2021, for example, failed its deaf and hard of hearing viewers during its live streamed show.

There are too many individual transgressions and improvements to exhaustively detail here. Due to their sheer size, though, tech’s largest companies wield the greatest influence over what the rest of the industry does. By holding them accountable, we have a better chance of seeing widespread change in the way tech thinks about inclusive design. Here’s how Apple, Google, Microsoft, Amazon, Meta (formerly Facebook) and more did to improve the accessibility of their products and services in 2021.

Apple

Apple has led the way in inclusive design for years, and in 2021 the company continued to launch new features that made its products easier for those with disabilities to use. In addition to updating its screen reader, VoiceOver, to enable better descriptions of images for the visually impaired, Apple also launched several new products. In May, it rolled out a service called SignTime, which allowed customers to engage sign language interpreters on demand when communicating with customer service representatives (via their browsers at least). The feature is available in the US, UK and France and supports American, British or French sign languages in their respective countries.

Apple also introduced Assistive Touch for the Watch this year, allowing for touch-free interaction with its wearable. The idea is that users can clench their fists or pinch their fingers together to navigate the smartwatch. In practice, Assistive Touch took some learning, and it still may not be feasible for those who don’t have the dexterity or strength to clench their fists to trigger the “double clench” action. But it’s a start, and one that few other smartwatches offer.

For those with very limited range of motion, this year also saw the launch of the first medically certified eye-controlled iPad by Tobii Dynavox. Called the TD Pilot, it’s a case for iPads as large as the 12.9-inch Pro model and comes with Tobii’s powerful eye-tracking sensor, large speakers, additional batteries and a wheelchair mount. Together with iPadOS 15, this will allow those with cerebral palsy, for example, to interact not only with the tablet, but also communicate with others more easily. A window on the other side of the case can display words to show what the user is saying.

Apple also added improvements for hearing aid users with iPhones this year, allowing for bi-directional communication. This means that those who connect compatible hearing aids to their iPhones no longer have to use their handset’s mic to be heard by their callers — the hearing aid can pick up the speaker’s voice, too. So far, Starkey and ReSound have released compatible “made for iPhone” devices.

On macOS, Apple also made it possible to customize the outline and fill color of the cursor so those with visual impairments can more easily tell when the mouse moves or changes shape. The company also expanded its keyboard shortcuts to allow users to control everything on a Mac with a keyboard (no need for a mouse or trackpad).

Finally, Apple added tools for developers using SwiftUI to make their apps more accessible. With this simplified workflow, there are now fewer obstacles in the way when trying to make more inclusive products.

Unfortunately, when Apple released iOS 15, it removed some features from Siri that were “used by many individuals for accessibility purposes,” according to Clark Rachfal. He’s the director of advocacy and governmental affairs for the American Council of the Blind. Rachfal told Engadget that users “could no longer access their calling history, voicemails, emails and messages through Siri” when the OS was updated. The council and its members alerted Apple of these issues, he said, adding that the company said it’s working on “restoring this functionality to Siri.”

Google

Google continued to add tools for people with disabilities across its broad portfolio of products and services in 2021. One highlight was the launch of Project Relate, an Android app that would generate custom voice recognition models for people with severe speech impairments. Then, the app can transcribe, display and read out what the user said. Project Relate is currently in beta, with Google inviting those with atypical speech to sign up as testers.

The company did plenty to improve its existing products, too. In February, it revamped its Talkback screen reader to offer new gestures and voice commands. In March, it announced that the Chrome browser could transcribe audio from the web for users who are deaf or hard of hearing. That transcription would be performed on-device, meaning you could get your captions without worrying about connecting to the cloud.

Later in the year, Google also added 10 languages to its auto-generated image descriptions tool, brought more natural-sounding voices to the “Select to speak” feature in Chromebooks and made it easier to interact with Android devices using facial expressions.

In addition to improving its existing products, Google also explored accessible experiences that could produce learnings for the industry at large. It teamed up with the Royal National Institute of Blind People (RNIB) and The Guardian on Auditorial, which it describes as an experiment in storytelling that “adapts to suit the reader.” It’s a fully customizable experience that Google said will “offer those with visual disabilities an experience that is as comfortable, rich and creative as any other reader.”

According to the company, Auditorial “is intended to pose a question about how much more accessible the world’s information could be, if you could simply tailor every website to suit your personal sensory needs and preferences.” The hope is that this triggers a discussion on how the web could become more inclusive instead of “a one-size-fits-all approach.” Google published its findings in an “Auditorial Accessibility Notebook,” in order to help other publishers learn tips on how to “open up online storytelling to millions of blind and low vision users.”

Google also launched a browser-based game this year called SignTown, which uses your camera to teach you sign language and assess your progress. The game is just “one component of a broader effort to push the boundaries of technology for sign language and Deaf culture.” The company said it’s also exploring building “a more comprehensive dictionary across more sign and written languages, as well as collaborating with the Google Search team on surfacing these results to improve search quality for sign languages.”

Microsoft

In 2021, Microsoft surprised us by releasing Windows 11, which it called the “most inclusively designed version of Windows yet.” The new OS brings nicer-looking dark and high contrast themes, plus updated sounds that are more soothing and can be heard by more users. The company also renamed its “Ease of Access” section to “Accessibility” to make assistive tools easier to find. Windows Voice Typing also makes it easier to dictate your messages.

Prior to launching Windows 11, though, Microsoft announced a five-year commitment to “help bridge the ‘Disability Divide’.” It focuses on hiring and educating people with disabilities, as well as building more accessible products. That includes using AI in Word to detect and convert heading styles for blind and low-vision readers, a new navigation pane in Excel for screen readers and expanding Immersive Reader to better convey what’s on PowerPoint slides and notes. It added a new accessibility checker that works in the background and prompts users to fix issues across Microsoft Office apps and Outlook.

The company not only expanded live captioning and transcription capabilities in Teams, but also rolled out support for CART (Communication Access Realtime Translation) captions, as well as the ability to pin and spotlight multiple presenters. Auto-captioning is also available for LinkedIn Live broadcasts.

To make its hardware easier to use, the company launched a new Surface Adaptive Kit in September. The bundle includes tags, labels, keycaps and more to make PC parts and important buttons more identifiable. Like Apple, Microsoft also added sign language support (specifically ASL) to its Stores to assist deaf shoppers. Unlike Apple, however, Microsoft doesn’t appear to offer this for after-sales support yet.

Microsoft is one of few companies in tech that’s transparent about its efforts to improve training and hiring processes for people with disabilities. It made investments via its Urban Airband initiative “to provide affordable broadband, hardware and software to people with disabilities starting in Los Angeles and New York.” Following a pilot at the University of Illinois, Microsoft said it’s expanding to additional tertiary education institutes to “increase graduation rates of students with disabilities in STEM education.” It’s also working to “create best-in-class Universal Design Learning (UDL) environments in STEM education.”

To connect people with disabilities to employers, Microsoft announced that it’s adding new accessibility resources and features to LinkedIn, including a LinkedIn Learning course focusing on “accessibility in the modern workplace.” There were also LinkedIn Coaches events specifically aiming to help job seekers with disabilities find employment opportunities. The company also partnered with Be My Eyes, an app that connects blind and low vision users with sighted volunteers, to make LinkedIn staff available for visual assistance on video calls.

Microsoft also launched an AI for AccessibilityLow-Cost Assistive Technology Fund to make assistive technology reachable to those who can’t afford it. Considering how expensive assistive technology currently is, this is a promising step towards getting people the gear they need. Though it’s still limited in its reach, the Fund is at least an acknowledgement of the high price that people with disabilities continue to have to pay to be part of the world able-bodied people take for granted.

Amazon

Amazon’s accessibility efforts aren’t just aimed at people with disabilities. The company says it pays attention to aging individuals and helping them feel more confident living independently. This year, it introduced two programs as part of its Alexa Smart Properties service that enable administrators to offer voice-assisted experiences in places like senior living facilities and hospitals. The company also launched Alexa Together to keep caregivers and elderly individuals connected via an Alexa-enabled device. It would offer features like fall detection and remote assist to give loved ones peace of mind.

Amazon also updated the Alexa app to offer light and dark modes, as well as text scaling. It rolled out a new option to give people more time to finish speaking before Alexa gives a response, which it said is designed to help people with certain speech impediments. The company also included cards with braille text in the boxes for the Echo Frames 2nd gen, guiding users to a website with screen-reader-friendly setup instructions. On the Kindle app for iOS, Amazon launched a dictionary audio feature to read out individual selected words and help those with learning disabilities or foreign language speakers better understand pronunciations.

This year, the company introduced a new home robot called Astro that follows you around your home and provides easy access to helpful info via its display. It works with Alexa Together to help caregivers look out for loved ones remotely and keeps an eye on your home while you’re away. The robot features similar accessibility features to the Echo Show smart displays and has been trained “to work for customers who use wheelchairs, walkers or canes.” It will also play specialized driving sounds to stop it becoming a tripping hazard.

Cognixion

Amazon also invests in several accessibility-minded projects through its Alexa Fund, including Labrador Systems, which makes home robots to help people with limited mobility live more independently. The company has also worked with neural interface startup Cognixion to add Alexa support to its brain-computer interface headsets for easier smart home device control. Amazon and Voiceitt also released a new speech recognition app this year to help users with atypical speech converse with Alexa and other people.

Though its Alexa-focused products have received many updates to improve accessibility, Amazon’s Prime content appears to have been neglected. According to Rachfal, though Prime TV offers audio descriptions on a large amount of content, many titles use text to speech with synthetic voices. Rachfal added that these “lack the quality of human narrated audio description and the overall quality of the content suffers, making it less enjoyable for blind and low vision consumers.”

To Rachfal, this is an example of something that’s done for people with disabilities “without input, feedback and collaboration with the disability community.”

Meta / Facebook

Amid all the drama surrounding Facebook, its whistleblower and its rebrand this year, it’s easy to overlook the company’s accessibility-related updates. At the start of 2021, the company updated its Automatic Alt Text (AAT) system to recognize over 1,200 objects and concepts in photos on Instagram and Facebook. According to Meta, this represented a 10x increase since AAT’s debut in 2016. It also rolled out additional features to Facebook on iOS that provided more detailed descriptions like positions of objects in a picture and their relative sizes.

Unfortunately, as it pushed out these updates, Facebook may have broken some accessibility features along the way. Rachfal said that when the company turned off its facial recognition system this year, it led to less-informative descriptions for users who are blind or have low-vision. Rachfal said this change “was done due to privacy concerns,” and he believes these decisions were made without considering accessibility and the disability community. “Nor were they given the same weight and consideration as privacy concerns,” Rachfal added.

Facebook published a post addressing this issue in November. In it, the company’s vice president of artificial intelligence Jerome Pesenti wrote, “We need to weigh the positive use cases for facial recognition against growing societal concerns, especially as regulators have yet to provide clear rules.”

Meta

In the post, Pesenti acknowledges the critical role face recognition plays in AAT to help blind and low-vision users identify their friends in pictures. But while some facial recognition tools, like identity verification, will remain, for the most part features like alerting users to photos potentially including them or automatically labeling their friends are going away. That’s for both sighted and visually impaired users.

“We know the approach we’ve chosen involves some difficult tradeoffs,” Pesenti wrote, adding that “we will continue engaging in that conversation and working with the civil society groups and regulators who are leading this discussion.”

Elsewhere in Meta’s family of products, the company added an Accessibility tab to the Oculus Settings menu to make assistive features easier to find. It also brought Color Correction and Raise View tools to offer more legible palettes and enable a standing perspective for seated users respectively. Meta said it’s still iterating on Raise View, working with the Oculus community to improve the feature and will permanently add it to the Accessibility menu when ready.

Meta also collaborated with ZP Better Together, a company that makes technology for deaf and hard-of-hearing users, to bring sign language interpreters into video calls on Portal devices. As of December, people who are deaf or hard-of-hearing can also apply on ZP’s website to get free Portals which will come with the ZP apps.

Handout . / reuters

Facebook launched Clubhouse-like audio rooms in the US this year and, notably, did so with live captioning included from the start. It also included a visual cue to indicate who’s speaking, and offers captions for other audio products like Soundbites and Podcasts on iOS and Android.

Let’s not forget the company’s renaming to Meta this year and its new focus on the metaverse. According to head of accessibility Mike Shebanek, “we're already working to bring the metaverse to life and are excited to explore the breakthrough possibilities it presents to make the digital world even more accessible and inclusive for people with disabilities.”

We’ll have to wait and see if and how that comes true, but in the meantime, Meta must continue to engage with the accessibility community to make sure that its expansion of the metaverse is inclusive from the start.

Twitter

Twitter only set up its two accessibility teams last year, after an embarrassing launch of Voice Tweets that excluded its deaf and hard of hearing users due to a lack of captions. Since then, though, the company has shown noteworthy improvement. In 2021, Twitter introduced captions for voice tweets, added captions and accessibility labels in Spaces and brought automatic video captions. That last one is “available globally in most languages,” according to the company and supported on Android, iOS and the web.

Though this may seem like a small set of updates compared to the rest of the companies in this roundup, Twitter also has a smaller portfolio of products. Still, it has managed to make significant changes. Rachfal praised Twitter as being “the first social media platform to conspicuously prompt users to include alt text with images,” though he did note that filling out the field is still optional.

Other noteworthy developments in tech this year

Alt text and captioning continue to be tricky accessibility features for the industry. They’re labor-intensive processes that companies tend to delegate to AI, which can result in garbled, inaccurate results. This was especially evident at this year’s virtual E3 gaming convention, where illegible closed captions sometimes made the show incomprehensible for those who relied on subtitles to understand the announcements.

There are also large parts of the online world that are in dire need of accessibility-related upgrades. According to a February 2021 study by WebAIM (Web Accessibility In Mind), for example, a whopping 97.4 percent of websites had mistakes that failed the Web Content Accessibility Guidelines (WCAG 2). The most common errors included missing alt text, low contrast text, missing form input labels and more.

It’s not just websites that need work: Other media formats also need to be more inclusively designed. The National Association of the Deaf (NAD), for example, filed a lawsuit with Disability Rights Advocates (DRA) this year against three major podcast providers: SiriusXM, Stitcher and Pandora.

Spotify

According to the NAD, because the three defendants “do not make transcripts or captions available for any of the podcasts offered on their platforms, more than 48 million deaf and hard of hearing Americans are denied full and equal enjoyment of the content they offer their hearing users.” Meanwhile, Spotify announced this year that it will start offering automatically generated transcripts for podcasts, and Amazon Music launched synchronized transcripts in November.

Then there are entire industries that could use accessibility improvements. Rachfal notes that healthcare is a continually problematic area for people who are blind or have visual impairments. “This is still an entire sector that we hear about far too often from our members,” he said. Given that we are currently in the mires of the third wave of COVID-19, it’s inexcusable to continue excluding people with disabilities when it comes to things like scheduling vaccination or testing appointments.

In November this year, the Justice Department announced it had reached a settlement with Rite Aid to make COVID-19 testing and vaccination websites accessible. Rite Aid’s vaccine registration portal was not compatible with some screen readers and was not accessible to “those who have a hard time using a mouse.” The calendar on its website, for example, “did not show screen reader users any available appointment times,” while people relying on keyboard-based navigation instead of a mouse could not use the tab key to complete a consent form required to schedule an appointment.

The ACB also worked with CVS to offer accessible prescription information in all locations in the country. This includes a Spoken RX feature that would read out prescription labels via the CVS Pharmacy app.

Though there have been many transgressions in the past year, we also saw many promising developments in ensuring technology is inclusive. The FCC, for example, proposed rules in December to make emergency alerts more useful and informative for people who are deaf or hard of hearing.

KAREN BLEIER via Getty Images

Meanwhile, HBO Max launched 1,500 hours of audio-described content starting in March 2021 and committed to including the descriptions to all newly produced original content as well as adding more to its back catalog. Also, in collaboration with the Coalition for Inclusive Fitness, Planet Fitness said it will buy and install accessible exercise equipment in its stores across the country.

I’ve only scratched the surface in this roundup of updates. What’s most encouraging, though, is the increasing willingness of companies to work with disability rights groups and advocates at the earliest stages of product design. Lizzie Sorkin, director of engagement for the NAD, said it’s “seeing more and more companies reach out to us in the beginning phases for input rather than late in the process.” Rachfal also noted a “growing commitment to accessible media and content” that’s “born out of the advocacy work of ACB and the Audio description Project through collaborative discussions with industry.”