Posts with «professional services» label

Uber's $10 One subscription gives you VIP access to rides and deliveries

Uber is taking another shot at subscriptions, and this latest attempt might make sense if you're as interested in deluxe treatment as you are discounts. The service has launched an Uber One membership that, for $10 per month or $100 per year, showers you with perks for both ridesharing and Uber Eats deliveries. You'll get 5 percent off "eligible" trips and food orders as well as free delivery for many grocery and restaurant orders. However, that's really just the start of the plan.

One subscribers will get "priority service," with the highest-rated drivers and upgraded support. You'll also get exclusive promos, offers and invitation-only "experiences." There's even an Uber One Promise that gives you $5 in Uber Cash on qualifying deliveries if the courier misses the latest estimated arrival time. You won't have to settle for the same service as the commoners, in other words.

The new tier is available now, with a one-month free trial and an early bird promo that offers a year for $50 if you sign up before November 29th.

This is clearly aimed at Uber's most frequent customers — the ones who rack up enough rides or deliveries that they might save more than they pay for One. Uber can encourage frequent use while collecting a steady stream of revenue. This also gives it an edge over rivals like Lyft and DoorDash that may only focus on one service category. You may be more likely to stick to Uber knowing you'll get incentives whether or not you leave home.

Amazon says it will stop accepting UK-issued Visa credit cards on January 19th

Amazon has escalated its fight with Visa: Starting on January 19th, 2022, the e-commerce giant will stop accepting Visa credit cards issued in the UK. It notified Amazon UK customers in an email about the change, blaming the high fees Visa charges for credit card transactions. Buyers can at least continue using their Visa credit cards throughout the holidays, but after that, they'd have to switch to a Visa debit card or another credit card like a Mastercard or an AMEX.

An Amazon spokesperson said in a statement:

"The cost of accepting card payments continues to be an obstacle for businesses striving to provide the best prices for customers. These costs should be going down over time with technological advancements, but instead they continue to stay high or even rise. As a result of Visa’s continued high cost of payments, we regret that Amazon.co.uk will no longer accept UK-issued Visa credit cards as of 19 January, 2022. Customers can continue to use all debit cards (including Visa debit cards) and other non-Visa credit cards to shop on Amazon.co.uk. With the rapidly changing payments landscape around the world, we will continue innovating on behalf of customers to add and promote faster, cheaper, and more inclusive payment options to our stores across the globe."

Meanwhile, a Visa spokesperson said the company is disappointed that "Amazon is threatening to restrict consumer choice in the future." They added: "When consumer choice is limited, nobody wins." They also said that Visa is working towards a resolution with the e-commerce giant so that cardholders can keep on using their UK-issued Visa credit cards on the website "without Amazon-imposed restrictions come January 2022." It's worth noting that Amazon has a much better relationship with other credit card brands in the country. The e-commerce giant currently has a partnership with Mastercard for consumer credit cards and with AMEX for business cards in the UK.

The companies may be engaging in a public war in an effort to get better terms from each other. Amazon has been putting pressure on the credit card brand over the past few months and started imposing a 0.5 percent surcharge on Visa credit card purchases on its Singapore website on September 15th. A month-and-a-half after that, Amazon also started imposing a surcharge on Visa transactions in Australia. In both instances, the company offered customers a gift card (AU$20 and SG$30) to add an alternative payment method that isn't a Visa credit card.

What? pic.twitter.com/qYx7JVlZDU

— Oliver Haslam (@OliverJHaslam) November 17, 2021

Alexa can now 'Play Something' on Netflix if you ask it to

Netflix launched Play Something earlier this year as a way to help viewers who may be suffering from decision fatigue and just want to watch anything that may suit their taste at the end of the day. Now, viewers can even ask Alexa to do it for them. Customers in the US and Canada with a Fire TV can simply say "Alexa, Play Something on Netflix," and the streaming service will put on a show or a movie that they might like, depending on what they've been watching on the platform.

They can use their Fire TV remote to issue a voice command like usual. But if they have an Omni series Fire TV, which was just released back in September, they can issue the command completely hands-free. Charlotte Maines, Director of Fire TV, said in a statement:

"Over the past 12 months, we’ve seen that Fire TV customers that used voice engaged with content almost twice as much as those who didn’t. With Fire TV and Netflix’s ‘Play Something’ we can quickly help customers find the TV show or movie that’s right for them."

The service's shuffle play feature first became available on TV devices back in April and appears as a Play Something button you can see across the app. When it finally came out on Android in October, a Netflix spokesperson told us that testing for iOS will begin in the coming months. 

In just two years, Disney+ has become one of the most important streaming services

New streaming services are a dime a dozen. By now, their debuts are met with an eye roll. Viewers might wonder what beloved shows or movies are now leaving Netflix to be siloed off in some walled garden of a service. But the hype around Disney+ was a bit different when it launched two years ago today, mostly because it started off with a sizable library of well-loved content, much of which had never been available on streaming before. Add in some buzzworthy new shows from big-name franchises and 116 million subscribers, and it’s safe to say that Disney+ has become a must-have channel for your streaming lineup.

Disney has always been ahead of the curve when it comes to finding new ways to distribute its content. In 1983 it launched The Disney Channel, a premium network that showcased Disney-owned and other family-friendly content. (The channel would later make the shift to basic cable starting in 1990.) Other corporate-content-specific cable networks like Turner Classic Movies and Cartoon Network wouldn’t debut until a decade later. Disney was also well-known for how it would re-release classic animated films in theaters every seven years or so and, once home video was a thing, would consign those same movies to the “Disney Vault” until that period of time had passed. With the advent of DVD and later Blu-ray, Disney would loosen its grip on content, making movies available through subscription services like the Disney Movie Club, and adding free digital copies with every physical media purchase.

The launch of Disney+ promised an end to the Disney Vault, with every Disney animated film available to stream. Well, almost — Song of the South is still not available on Disney+ due to its racist content, and other shows and films have been held due to licensing restrictions. But it’s still an impressive lineup. If you wanted to give yourself a crash course in animation history Disney+ is a good service to have, home to some of the earliest Walt Disney Animation Studio films like Snow White and the Seven Dwarfs, Pinocchio and Fantasia, all the way to recent releases like Ralph Breaks the Internet and Frozen II. Plenty of shorts are available on the service, too, allowing kids and adults to check out all-time classics like Steamboat Willie and The Brave Little Tailor.

But while parents were happy to have a streaming service they didn’t need to put on parental lock with their kids, Disney was making a play for older folks with two franchises it had acquired over the previous decade: Marvel and Star Wars. Right out of the gate the company promised fresh content from both, with The Mandalorian debuting only weeks after the service’s launch. Alongside later Marvel Cinematic Universe shows like WandaVision, The Falcon and the Winter Soldier and Loki, Disney could lay claim to having “water cooler” shows, ones that would light up social media and hopefully win a few awards in the process. Though the company hasn’t been entirely successful in the latter category and subscriber numbers have stalled, it at least has programs that generate as much excitement as Netflix’s Stranger Things or Hulu’s The Handmaid’s Tale.

So what’s next for Disney+? The service continues to add more programming from its big franchises, with shows like The Book of Boba Fett and Hawkeye not far over the horizon. I’ve talked before about how Disney+ can facilitate franchise world-building thanks to the ability to have all its content in one place, though both Star Wars and Marvel risk growing to the point where audiences may not be able to keep up with it all. The new shows and service definitely benefited from people having a lot of free time in 2020 and 2021 — it’ll be interesting to see if Disney+ can maintain its cachet as more businesses open back up. After gettingmixed results with offering new movies on “Premier Access” streaming for $30 a pop, Disney has switched to offering films “only in theaters” again, with even a divisive film like Eternals pulling in over $70 million on its opening weekend.

Disney+’s biggest strength today is its back catalog of content, namely the shows and movies that are still missing from the service. Some programs were held back to promote future releases. One easy example I can think of is how the Marvel One-Shot All Hail the King showed up a week or two shy of the release of Shang-Chi and the Legend of the Ten Rings. The short film was the last appearance of the character Trevor Slattery, who would go on to play a part in Shang-Chi. One can hope this means the other One-Shots will make their way to Disney+ as their characters reappear in the Marvel films.

The same, however, cannot be said for the Hulk, whose film rights are still tangled up with Universal, making 2008’s The Incredible Hulk the only MCU movie still missing from Disney+ — even with a She-Hulk series on deck for 2022. But if Marvel could patch things up with Sony over the rights to Spider-Man to the point where the new film seems to be bringing back previous actors and introducing the older films as part of a multiverse, there’s certainly room to be surprised over on Planet Hulk.

Other odd omissions: Disney+ has the original animated Aladdin film and its two direct-to-VHS sequels, but not the TV show that the two latter films bookended. At this point we don’t know if it’s a rights issue, an indication of future plans or someone just forgot the show existed. And you can only watch five episodes of the Mickey Mouse Club right now, from its classic black-and-white ‘50s period and nothing from the ‘90s reboot that launched the careers of Britney Spears, Christina Aguilera and Justin Timberlake. The service may just be holding those in reserve for a potential relaunch, or just something to promote if and when the content dries up.

But right now, things are strong for Disney+. It’s got five new MCU shows on the horizon, while also planning a second season for Loki. Star Wars has a whopping seven live-action shows on deck, along with more of the animated The Bad Batch for the kids. It’s plenty to keep subscribers on the hook week after week and, alongside its massive back catalog, those things have catapulted Disney+ into the top tier of streaming services only two years after launch.

DoorDash now delivers household essentials from Dollar General

Since the start of the pandemic, DoorDash has expanded its delivery portfolio to include everyday essential items from convenience stores, as well as CVS and Walgreens locations nationwide. On Thursday, the company announced that it’s adding on-demand deliveries from Dollar General. Starting today, you can order household items, including snacks and cleaning supplies, from more than 9,000 Dollar General locations across the US. DoorDash claims it will deliver most orders in under an hour. Additionally, it won’t employ time slots and there’s no minimum you need to spend to get something delivered to you.

Compared to a CVS or Walgreens, Dollar General is more of an unusual partner for DoorDash. The chain has built its reputation on affordable prices. Adding a delivery fee to a purchase from one of its stores feels counterintuitive. It has also built stores in places that don’t have nearby access to supermarkets and Walmarts. In that way, it’s hard to see the delivery option appealing to either frequent Dollar General or DoorDash customers, but at least it’s an option for those who want it.

Paramount+ expands its soccer lineup with Women's Super League matches

Paramount+ is bolstering its soccer bonafides with the addition of another notable league. CBS Sports will be the exclusive US rights holder for the Barclays FA Women’s Super League (WSL) in the 2022-23 and 2023-24 seasons, with 57 matches airing across Paramount+ and CBS Sports Network each season. Most matches will stream on Paramount+, but some will air exclusively on CBS Sports Network. 

The WSL, which currently airs on NBC platforms in the US, features 12 teams and it's the highest level of women's soccer in England. American soccer fans will surely recognize some players, including current USWNT member Tobin Heath, who plays for Arsenal. Recently retired USWNT legend Carli Lloyd spent some time on loan at Manchester City a few years back.

The WSL complements the existing plethora of soccer coverage on Paramount+, which includes the National Women's Soccer League, The Women's Cup and UEFA Women’s World Cup qualifiers. Paramount+ also streams games from the UEFA Champions League, CONCACAF national team competitions, Italy’s Serie A, Scotland's Premiership and much more.

Paramount+ now streams more than 2,000 live games a year. Meanwhile, T-Mobile subscribers can currently snag a year of access to the platform at no extra cost.

Apple is reportedly lifting mask requirements at some US stores tomorrow

Apple might loosen its mask requirements at some stores after months of taking a cautious approach. Bloombergclaimed to have an Apple memo outlining plans to lift mask requirements at more than 100 of the iPhone maker's roughly 270 US stores. The policy will reportedly apply to stores in Arizona, California, Connecticut, Florida, Louisiana, New Jersey and New York before spreading to other states and shops. Apple has declined to comment.

The company is lifting the requirements due to declining COVID-19 case numbers and improving vaccination rates, according to the memo. The policy will apply regardless of a customer's vaccination status, although retail staff will still have to wear masks due to longer interactions and closer contact. Stores will still require masks for everyone in areas where the local government demands the safety measure, such as in Los Angeles and the San Francisco Bay Area.

The company has frequently changed its retail policies as the pandemic has evolved. It has closed and reopened stores based on case levels, for instance. It scrapped the mask requirement in many US stores in June only to bring them back a month later.

Provided the leak is accurate, it's far too soon to say whether or not this policy shift will stick. The pandemic hasn't been entirely predictable, to put it mildly. However, a change in mask requirements would certainly reflect Apple's hopes of returning to pre-pandemic conditions as soon as possible, both in stores and in the office.

Verizon partners with Amazon to offer satellite internet in rural areas

Amazon's internet satellites will be put to work expanding rural broadband coverage. CNBCreports Verizon is teaming with Amazon to improve fixed wireless internet access in rural areas in the US. The alliance will initially concentrate on expanding Verizon's LTE and 5G service using Amazon's Project Kuiper for "backhaul," boosting coverage in areas with little or no high-speed data.

Amazon and Verizon later hope to offer unified internet access for industries worldwide, including smart farms and transportation. For now, they're establishing technical requirements for rural broadband using Project Kuiper antenna tech already in development.

The two didn't provide a timeline for this satellite-augmented service. Amazon recently lined up rocket launches for Project Kuiper, but it doesn't expect to have half its satellites in low Earth orbit until 2026. The full constellation is expected no later than July 2029.

There's an enemy-of-my-enemy aspect to this deal. Amazon and Verizon are racing to compete with SpaceX's rapidly developing Starlink service — they both risk losing customers if Starlink claims too strong a foothold, including corporate clients like Google. All the same, Americans might not mind if this brings fast internet access to more parts of the country. Rural internet coverage is still far from complete, even with the FCC investing billions in 5G — this could fill in the gaps without having to wire as much of the countryside as before.

‘Dune’ is too big for your TV

The real world just felt too small when I stepped out of Denis Villeneuve's Dune. There weren't any enormous spaceships ready to rocket off to planets in distant galaxies. No Brutalist palaces amid endless desert vistas. No building-sized sandworms roaming about, eager to devour anyone who disturbed them. Just me and traffic on Atlanta's I-285.

This latest Dune adaptation isn't perfect — it's at times emotionally empty, and it's basically set up for a second movie we may never see — but it successfully transported me to the universe Frank Herbert created over half a century ago. The film focuses on half of the novel, telling the story of Paul Atreides (Timothée Chalamet), a sheltered baron's son who moves to the desert planet of Arrakis. It's an important post, since it's the only world that produces the melange, or spice, which powers interstellar travel. But as Paul quickly learns, it's also a dangerous place for his elite family, and it's where he learns he may also be a potential messiah. You know, typical teen boy stuff.

Warner Bros. and Legendary Pictures

After being wowed by Dune in the theater, I plan to rewatch it at home on HBO Max, where it's also being released today. But I'm certain the experience won't be the same, even on my 120-inch projector screen. This Dune demands to be seen on something even bigger—a place where your very sense of being can be dwarfed. Dune made me feel like Paul Atreides standing in front of a skyscraper-sized sandworm, waiting to be consumed. And I welcomed it.

Of course, it's no simple thing to trek out to the cinema these days, not with coronavirus still raging and fellow theatergoers refusing to take basic safety precautions. (The vaccines are safe. Masks work. Please protect yourself and others.) But if you can manage to safely see it in theaters — perhaps by renting out a private screen with friends — you'll be reminded of what makes that experience so special. I watched it in the second row of a fairly typical multiplex theater, and it still floored me. I can only imagine what it would be like on a full-sized IMAX screen, which can reach up to 98 feet tall.

Dune is at its best when Villeneuve and cinematographer Greig Fraser let you soak in the vistas, the regal-yet-alien costumes and the wealth of background details. It's pure visual world-building. At one point, a character's eyes briefly flash white when he's asked to compute the cost of an imperial envoy's trek through the stars. It's never explained, but you get it. This style of slow burn sci-fi isn't for everyone, but if you enjoyed Arrival or Blade Runner 2049, Villeneuve's previous genre forays, there's a good chance you're primed for this brand of storytelling.

Even before I saw anything on the screen, though, I felt Dune in my gut. As I waited for my screening to begin, an alien voice began speaking out of nowhere, sounding like it came entirely from the theater's subwoofers. It posed a question about the power of drums, but really, it was as if the movie was saying, "Sit up, pay attention, you're not on Earth anymore."

The film's inventive sound design doesn't stop there. Everything you hear — from the roar of spaceships as they take off, the buzz of dragonfly-like vehicles as they flap their wings, or the sphincter-clenching roar of the sandworms — is meticulously crafted to make you believe it's all real. Hans Zimmer's score doesn't tread too far from his Gladiator vibe, but does a fine job of making everything sound epic. (And yes, I was blasting it down the highway as I sped back home.)

Don't take my praise for this movie as disrespect towards David Lynch's 1984 Dune. That was a troubled production that's since attained cult status, but it was hampered by meddling producers and a script that tried to cram in the entire novel. Villenueve's approach is more confident and, as you'd expect, is backed by far more capable visual effects technology. Even though it runs for two hours and 35 minutes, I could have easily given up another three hours to watch the rest of the story.

Warner Bros. and Legendary Pictures

Unfortunately, there's a chance we won't see that conclusion. Warner Bros. originally agreed to let Villeneuve tell the story in two parts (this movie's title card says "Dune Part 1"), but the follow-up still hasn't been officially greenlit. The director told Variety that his plan to shoot both parts at once was denied—he expects to hear more from the studio once we see how Dune performs in theaters and on HBO Max. Plans for a prequel TV series, Dune: The Sisterhood, are still in the works with Villeneuve attached to produce.

As epic as Dune is, it's a shame that its scope couldn't fit in actors from the Middle East and North Africa (MENA), cultures that Herbert was clearly inspired by. The film almost goes out of its way to diminish any Islamic influence from its story (instead of Jihad, there are references to a crusade). That's particularly egregious when we see the locals of Arrakis, the blue-eyed sand dwellers known as the Fremen, who are often portrayed as noble savages. At least the film begins with the Fremen perspective: Chani, played by Zendaya, wonders aloud who their next oppressors will be.

All of this is to say, if you can make it to the theater to see Dune, you should. You can still capture some of its immensity by watching it up close: Pull a chair right up to your TV, or veg out with a laptop as close to your eyeballs as possible. But Dune is a story that hinges on the power of dreams, so it’s almost fitting that it’s best experienced when it overwhelms your reality.

Amazon Music's spatial audio now works on any headphones

It'll be easier for Amazon Music Unlimited subscribers to listen to music with spatial audio starting today. You can now use any headphones to listen to songs with Dolby Atmos and Sony's 360 Reality Audio via supported devices.

Those include iOS, Android, Echo Studio, some other Alexa Cast devices and Sony soundbars and home theater speakers with 360 Reality Audio support. Later this year, you'll be able to stream Amazon Music's Dolby Atmos tracks to Sonos Arc and Beam (Gen 2) soundbars through the Sonos app.

Amazon switched on spatial audio in Amazon Music in 2019. It's now available to Unlimited subscribers at no extra cost and it'll be on by default. Earlier this year, Amazon rolled HD and Ultra HD music into the standard Unlimited individual, family and student plans, rather than asking users to pay extra for those tracks, as was previously the case.

Until now, Amazon's spatial audio has only been available on a limited selection of devices, including Echo Studio and Sony's SRS-RA3000 and SRS-RA5000 speakers. So, bringing the feature to a wider selection of headphones should mean far more people are likely to try it.

Apple Music also started offering spatial audio this year with Dolby Atmos. However, that streaming service has at least one trick Amazon does not: dynamic head tracking for spatial audio using AirPods Pro or AirPods Max.