Posts with «professional services» label

Amazon UK won't ban Visa credit cards on January 19th after all

Last November, Amazon notified customers that it would stop accepting Visa credit cards in the UK as of January 19th, 2022, blaming the high fees Visa charges for credit card transactions. Now, the company has backtracked on that, telling customers via email that it will continue accepting Visa cards, at least for the time being.

"The expected change regarding the use of Visa credit cards on Amazon.co.uk will no longer take place on January 19," an Amazon spokesperson told Engadget. " We are working closely with Visa on a potential solution that will enable customers to continue using their Visa credit cards on Amazon.co.uk."

The dispute has been simmering for a while, with Amazon previously accusing Visa of charging high credit card transaction fees, and Visa saying that Amazon was "threatening to restrict consumer choice in the future." Both companies, global leaders of their respective industries, previously said that they were attempting to work towards a solution. 

Amazon didn't elaborate further on its statement but also didn't set another deadline — so presumably UK buyers will be able to use their Visa cards for the foreseeable future. 

'Baby Shark' is the first YouTube video to reach 10 billion views

No, you still can't escape "Baby Shark." Billboardreports Pinkfong's so-catchy-it-hurts children's song has become the first video to reach 10 billion views on YouTube. And no one is likely to catch it any time soon — Luis Fonsi's "Despacito" video, which "Baby Shark" overtook as the most popular video in November 2020, has managed 'just' 7.7 billion views as of this writing.

The 2016 tune's familiar (if very repetitive) hook is certainly part of its success, but it has also been helped by returning to popular culture over and over again. On top of celebrity covers from the likes of James Corden and Bebe Rexha, "Baby Shark" has also enjoyed a 2019 tour, a viral dance challenge, a spot in Just Dance 2020 and a Nickelodeon TV show that premiered in 2021. Simply put, Pinkfong has kept the track in the limelight where even breakout songs like "Despacito" have faded away.

Interest isn't likely to cool off in the immediate future. Nickelodeon has not only renewed its "Baby Shark" show, but promised a feature-length movie. There's even an NFT collection if you're determined to merge two internet trends. It could take a long while before another video pulls ahead, even with K-pop megastars routinely breaking ground in other areas.

FCC proposes stricter requirements for reporting data breaches

The Federal Communications Commission is the next US regulator hoping to hold companies more accountable for data breaches. Chairwoman Jessica Rosenworcel has shared a rulemaking proposal that would introduce stricter requirements for data breach reporting. Most notably, the new rules would require notifications for customers affected by "inadvertent" breaches — companies that leave data exposed would have to be just as communicative as victims of cyberattacks.

The requirements would also scrap a mandatory one-week waiting period for notifying customers. Carriers, meanwhile, would have to disclose reportable breaches to the FCC in addition to the FBI and Secret Service.

Rosenworcel argued the tougher rules were necessary to account for the "evolving nature" of breaches and the risks they posed to victims. People ought to be protected against larger and more frequent incidents, the FCC chair said — that is, regulations need to catch up with reality.

The FCC didn't say when the proposal might come up for a vote, although the FCC's next open meeting is slated for January 27th. There's no guarantee the Commission will greenlight the new requirements. It won't be surprising if the rulemaking moves forward, however. While companies are now more likely to disclose breaches, there have been multiple high-profile incidents where those firms took too long to alert customers or didn't notify them at all. The new measures could cut that wait time, giving people a better chance of securing their data and preventing fraud.

Amazon will face a second Alabama union vote in February

It's now clear when Amazon warehouse workers in Bessemer, Alabama will vote in a mandatory second union election. As Motherboard's Lauren Kaori Gurley notes, the National Labor Relations Board has sent notice that employees at the BHM1 fulfillment center can start voting with secret mail ballots on February 4th, with the vote count beginning on March 28th. Anyone employed at the company from the first week of January 2022 onward is eligible to consider joining the Retail, Wholesale and Department Store Union.

The NLRB ordered the new vote after determining that Amazon interfered with the first union election in early 2021. The RWDSU filed 23 objections after the 1,798 to 738 "no" vote, accusing Amazon of installing an unapproved mailbox to intimidate staff as well as handing out anti-union material like badges and signs. After an investigation, the NLRB found that Amazon had a "flagrant disregard" for the mail voting process that made a fair election "impossible."

The RWDSU wasn't completely satisfied with the notice. In a statement, the organization claimed the NLRB's decision "fails to adequately prevent" Amazon from skewing the vote. Amazon, meanwhile, repeated its comment from November in response to Engadget's inquiries. It maintained that warehouse workers "overwhelmingly" voted against joining the union, and found it "disappointing" that the NLRB rejected the election.

As before, the stakes are high. A pro-union vote would give warehouse workers collective bargaining rights they could use to improve pay and working conditions — both frequent points of contention. Whatever the outcome, it's safe to presume the election will draw renewed scrutiny from politicians and stars who see it as a turning point for labor at the internet shopping giant.

'Horizon Forbidden West' has reportedly leaked a month before release

Horizon Forbidden West is one of the biggest PlayStation exclusives of the year. Just over a month before the action RPG arrives on February 18th, it appears an unfinished version of the game has leaked.

According to Video Games Chronicle, the build includes all the main Horizon Forbidden West content, though some art assets are missing. Screenshots and videos from what's said to be the PS4 version of the game emerged on social media on Monday. Many of those were later taken down from Twitter due to reports submitted by the copyright holder, which suggests the leak is legit.

Though it appears Sony Interactive Entertainment has clamped down on the leaks and the build doesn't seem to have popped up on filesharing sites, it's bound to be another frustrating incident for the company. Months before The Last of Us Part II was released, a large portion of the game, including cutscenes with major story spoilers, leaked online

So, if you're one of the many Horizon Zero Dawn fans who's looking forward to the sequel, it's best to tread very carefully on the internet for the next month or so. It might be worth muting certain keywords related to Horizon Forbidden West on social media or even installing browser extensions to help you steer clear of spoilers.

Walmart's InHome Delivery service will reach up to 30 million households in 2022

Walmart has big plans for its InHome delivery service in 2022, aiming to expand it from 6 million households to 30 million by the end of the year. To achieve that, it will hire more than 3,000 full-time associate delivery drivers and build out a fleet of all-electric delivery vans. 

The InHome service, which handles more than 160,000 items from 3,400 stores, first launched in 2019. Since then, it's been operating in select markets at a fee of $19.95 per month or $148 per year, a bit more than the $119 you pay for Amazon Prime membership. However, Walmart notes that tips for associates are built into the fee. 

Once signed up, you can order items from the Walmart app and select InHome as the preferred delivery method. Drivers can unlock the customer's door using a one-time access code, with a vest-worn camera recording the entire delivery. You can use your own smart lock or purchase one from InHome for $50. 

Walmart said that the new associate delivery driver position is full-time and includes benefits like medical, vision and dental insurance, 401K matching, paid time off and free college degrees. Drivers also get paid a $1.50/hour premium compared to other store workers. 

The company plans to equip those workers with a fleet of all-electric vans. It has yet to specify exactly which delivery vehicles it will use, though it has tested EV's used by GM's Cruise division and autonomous, electric box trucks employed by a startup called Gatik. Walmart said it will make InHome delivery service accessible to 30 million households by the end of the year, reaching around 70 percent of the US population. 

What to watch over the 2021 holidays

It's been a surprisingly solid year for television. Partially because many major film releases ended up hitting streaming services early. (Don't forget about Warner Bros. unprecedented decision to stream their releases on HBO Max when they hit theaters.) Film and TV productions that were delayed due to the pandemic in 2020 also managed to cross the finish line thanks to safer shooting schedules and vaccines. The result was a wealth of content for couch potatoes.

As you settle in for holiday celebrations, here are a few selections that you may have missed during the year. (And be sure to check out our recommendations from last year!)

Netflix

Arcane

I'll be honest: I didn't expect much from a League of Legends TV show. But Arcane surprised me with its well-written characters, wonderfully realized fantasy world and luscious animation. While there are some killer action sequences, what really makes Arcane work is its commitment to mature storytelling. Characters you love will die. Villains are never one-note and heroes are never perfect. It's not only a solid video game adaptation, it's one of the best TV shows to debut this year.

Midnight Mass

Religious-focused horror may seem more like anti-holiday programming, but that's not going to stop us from recommending Midnight Mass. The show is an exploration of dogma, fanaticism, our connection to the cosmos and another compelling series from the rising horror master Mike Flanagan. Unlike his previous haunted house entries (The Haunting of Hill House and Bly Manor), Midnight Mass focuses on a small island community off the coast of Massachusetts, the sort of place that has its own demons festering under the surface. I won't spoil what happens, but it's the sort of thing that fans of Stephen King will eat up.

Also on Netflix:

The Power of the Dog: Jane Campion returns to feature films with a hauntingly beautiful Western. Benedict Cumberbatch steals the show as a monstrous cowboy poisoned by the spell of toxic masculinity.

Voir: The latest Netflix project from director David Fincher is a series of visual essays about the power of cinema from some of the best critics and thinkers today.

Gabby's Dollhouse: An adorable cat-themed show about a young girl who goes on the occasional dollhouse adventure.

HBO Max

Hacks

A once-legendary comedian (Jean Smart) is forced to team up with a young, semi-cancelled writer (Hannah Einbinder) to whip her act into shape. Hilarity ensues. Hacks takes this simple sitcom premise and elevates it with Smart's ferocious performance. On the face of it, it's a story about two creative generations learning to coexist. But really, it's the story of lost people finding direction in each other. It's the sort of genius comedy and drama we'd expect from the folks behind Broad City.

Starstruck

A lost twenty-something (Rose Matafeo) accidentally has a one-night stand with a movie star (Nikesh Patel). Again, hilarity ensues. (HBO Max really has a knack for collecting great show premises!) Starstruck is the rare season of TV that you can easily binge all at once—it's just six twenty-two minute episodes. But I'd recommend taking your time. Matafeo is uproariously funny, but there's also a romantic undercurrent that makes you root for these crazy kids.

Also on HBO:

The White Lotus: Rich resort-goers vs. the people who are forced to cater to them. It's great to see another funny, yet deeply human, show from Mike White.

Search Party: This former TBS show (now an HBO Max original) is the best hipster murder mystery you'll ever see.

Succession: There are plenty of shows about rich blowhards these days, but Succession stands out as a sharply written dark comedy filled with characters you love to hate.

Hulu

Reservation Dogs

Stories about the everyday lives of Native Americans are far too rare, so it's refreshing to see a dramedy like Reservation Dogs. Set in a rural Oklahoma reservation, it follows a group of teenagers as they get into trouble, help their community, and pursue their dream of moving to the promised land of California. It's the first TV series to feature an entirely Indigenous crew of writers and directors (it was co-created by the ever-delightful Taiki Waititi), and it's a reminder of how the push for better on-screen representation can lead to fresh storytelling.

Also on Hulu:

Top of the Lake: If you're looking for a smart crime thriller, don't sleep on this Jane Campion series. It stars Elisabeth Moss as an Australian detective who, across two seasons, investigates cases focusing on missing and murdered women.

Y: The Last Man: The rare adaptation that manages to improve on its source material, Y is a compelling portrait of a world where almost every person with a Y chromosome dies, leaving women in charge.

Apple TV+

For All Mankind

One of the first Apple TV+ series has evolved from being a mildly intriguing alternative history tale — what if the Soviet Union landed on the Moon first? — to one of the best dramas ever made about space travel. My advice? Get past the rocky first two episodes to find the show's true genius: NASA's push to get more women, and eventually people of color, into space. If it miraculously lasts several seasons, I wouldn't be surprised if For All Mankind shows us how something like Star Trek's space-faring society could be formed.

Also on Apple TV+:

Dr. Brain: Apple's first Korean series, from visionary director Kim Jee-woon, explores the possibility of downloading and reliving someone else's memories. Strap in – it’s a lot.

Disney+

Hawkeye

Even if you're tired of the Marvel Cinematic Universe, Hawkeye is worth a watch simply because it's fun. Clint Barton has never been the most interesting Avenger, but he's fantastic as the foil to Kate Bishop, a plucky arrow-slinging protege. It may not reach the heights of Loki or Wandavision, but it's miles ahead of the supremely disappointing Falcon v. Winter Soldier.

Also on Disney+:

The Beatles: Get Back: An astounding fly-on-the-wall documentary featuring some previously unseen Beatles footage.

Star Wars: Visions: The anime spin on Star Wars I've always dreamed of.

Bluey: Hands down the best kids show on TV.

Other things to watch

Yellowjackets (Showtime): An elite girls' soccer team gets stranded in the woods after a plane crash. How did they manage to stay alive for over a year? Yellowjackets follows the surviving adults as they try to figure out who's digging into their traumatic past.

Star Trek Prodigy (Paramount+): What happens when a group of alien kids get their hands on an Enterprise starship? Something we’ve never seen in the Star Trek universe before: how people outside of the affluent Federation live. Prodigy features some genuinely fun characters and gorgeous animation in a kid-friendly package.

2021 was the year that streaming pushed our cultural buttons

To no one’s surprise, 2020 was a bumper year for streaming. With people stuck at home last year, services saw millions of new subscribers — Netflix attracted 16 million customers in just three months, alone. The early part of 2021 continued that trend, but as the year draws to a close, it appears the growth is slowing down across the board. This suggests that as restrictions ease around the world, people might be returning to pre-pandemic norms.

But on the whole, 2021 was still a pretty big year for streaming. Netflix now has 214 million global subscribers, and services like Disney+ and HBO Max lured customers with exclusive TV shows and movies. US platforms, like Peacock, expanded internationally and online-only programming was well-represented at multiple award shows. Titles exclusive to streaming, such as Squid Game and WandaVision, became part of the cultural landscape. A slow year or not, it’s clear that this is how most of us watch our shows now. Here are some of the biggest stories in streaming this year.

Netflix

Netflix continues to dominate

As mentioned above, Netflix is the undisputed leader in streaming with over 214 million subscribers worldwide. Sure, it’s faced a few challenges from rivals like Disney+ and Amazon Prime, but Netflix is still holding strong. Part of that is due to the company’s strategy of investing in original content that you can’t get anywhere else, like Stranger Things and The Crown.

And of course, there’s Squid Game which is undoubtedly the number one TV show of the year. Netflix has said that around 142 million households watched the Korean-language show, making it the most-viewed new show in Netflix history. There’s also the recently released Red Notice, which became the service’s most-watched movie in its first 28 days of release, with around 328.8 million viewing hours in that time span. That tops the previous record held by Bird Box, which had 282 million viewing hours back in 2018.

Things don’t seem to be slowing down, either. Netflix has signed multi-year deals with big names like Kevin Hart and Steven Spielberg, it has exclusive rights for Universal animated films and it purchased the rights to Roald Dahl’s entire catalog. this phenomenon

Still, 2021 wasn’t without its hiccups. The largest one by far is when Netflix employees staged a protest over the CEO’s remarks defending Dave Chappelle’s standup special, which was heavily criticized for its transphobic content. CEO Ed Sarandos has since said he “screwed up” on the messaging, but has not rescinded his defense.

Disney

Disney+ proves it’s a serious contender

Disney+, on the other hand, currently has 118.1 million paid subscribers worldwide, which doesn’t quite compare to Netflix. But the service still gained ground in 2021, with around 43 million more subscribers compared to last year. A lot of that can be attributed to Disney’s powerhouse brands such as Pixar, Star Wars and, especially in 2021, Marvel.

2021 was when the Marvel Cinematic Universe released four different TV shows, all exclusively on Disney+: WandaVision, The Falcon and the Winter Soldier, Loki and Hawkeye. This is a big deal, as Marvel has said that these TV series are key to the MCU’s “Phase Four” chapter, indicating that fans will likely want to watch them in order to understand the context behind upcoming movies set in the same universe.

But there was more to these shows that made them required viewing. As the first out the gate, WandaVision set the tone. The episodes were meant to be watched weekly, as each one spurred so-called “water cooler” discussions in-person and online. This felt a lot like “anti-binging” TV, as much of the appeal of these shows lay in the anticipation of what would happen next. At the very least, it showed that Disney+’s slate of original content — which also includes The Mandalorian and the upcoming The Book of Boba Fett — could hold its own against that of more established platforms.

Warner Bros.

The direct-to-streaming revolution that wasn’t

During the thick of the pandemic, many movies eschewed theatrical releases for direct-to-streaming debuts. Examples include The Lovebirds, Borat Subsequent Movie Film,Mulan (via paid Premier Access), Soul, and Wonder Woman 1984. That carried into this year as well, with Disney+ continuing its paid Premier Access model with Cruella, Black Widow and Jungle Cruise (Luca, however, did not have Premier Access release).

The biggest move, however, was when Warner Bros. announced that every single one of its movies in 2021 would have a one month exclusive access period on HBO Max concurrent with the film’s domestic release. This meant that big blockbuster movies like Suicide Squad, Dune and Matrix 4 would be available on HBO Max on the same day they debuted in theaters for an entire year.

While some may have heralded this phenomenon as the future of entertainment, it looks to be short-lived. Disney revealed a few months ago that all of its remaining 2021 movies will get a 45-day head start in theaters. This could be due to strong responses to titles like Free Guy and Shang-Chi, but Disney might also want to avoid lawsuits like the one Scarlett Johansson filed for breach of contract over shortened theatrical releases. Warner Bros. also said that it’s going back to theater-first releases in 2022. It looks like the direct-to-streaming revolution isn’t quite here just yet.

Other notable streaming news

  • Paramount+ replaces CBS All Access, which essentially opens up the service to other ViacomCBS channels, such as Comedy Central and VH1, plus Paramount’s existing movie library.

  • Discovery+ makes its debut. The service features content from HGTV, Food Network, Animal Planet, TLC, the Magnolia Network, and Discovery.

  • AT&T spun off its WarnerMedia division and merged it with Discovery in a $43 billion deal. The new company will combine Warner’s film division, HBO Max and Discovery+.

  • Roku purchased Quibi’s shows and released some of them as “Roku Originals.”

  • Roku pulled YouTube TV from its channel store amid a contract dispute with Google. The latter apparently requested priority placement in search results and wanted to block results from other providers while the app was in use. As of December 8th, both parties have finally agreed to a multi-year extension.

  • In other notable YouTube TV news, the service recently lost access to all of Disney's channels, which includes ESPN, ABC and FX, as Google and Disney had failed to strike a deal. After just a couple of days, however, the two companies reconciled and reached an agreement, thus restoring all of the aforementioned channels. When YouTube TV initially lost those channels, Google had dropped the price of the service by $15 (from $65 to $50 in the basic package). Now the price is back to normal. However, if users had already initiated the cancellation process, Google will still honor the one-time $15 credit if they resume their membership. 

  • WWE Network ceased operations as most of its content moved to Peacock.

  • Peacock aired multiple live Olympics sporting events as well as the opening and closing ceremonies.

  • Universal made a deal where Peacock and Amazon Prime Video would have some streaming rights for its live-action movies after their theatrical run. They would air on Peacock for four months, then on Prime Video for 10 months, and then back to Peacock for at least another four months. This kicks into effect in 2022.

  • Netflix gained exclusive streaming rights to all of Sony’s upcoming movies, including upcoming titles in the Spider-Man franchise.

  • Peacock debuts in the UK and Ireland.

What to look forward to in 2022

While the growth in streaming might be slowing, there are still plenty of shows and movies to anticipate next year. Netflix has confirmed that the aforementioned Sandmanwill be released in 2022, as well as The Witcher: Blood Origin and new seasons of favorites like Stranger Things, The Crown and Ozark. Disney+ will continue its MCU run of TV shows with Ms. Marvel, and will introduce a couple of Star Wars series too: Obi-Wan Kenobi and Andor. Perhaps the two biggest TV series to get excited about, however, are HBO’s Game of Thrones prequel series, House of the Dragon, and Amazon’s epic Lord of the Rings series, which is set thousands of years prior to The Hobbit.

ESPN, ABC are back on YouTube TV following a deal with Disney

YouTube TV's battle with Disney is over almost as soon as it began. The two have struck a deal that restores access to ESPN, FX and other Disney channels on YouTube's streaming service. Local ABC stations will come back over the course of the day (December 19th), but you may already see access to any recordings of Disney-owned channels.

The base subscription rate is returning to $65 per month, but YouTube TV promised that "all impacted members" would still receive a one-off $15 discount. More details would be coming through email, the service said.

Disney channels vanished on December 18th after the media giant and YouTube TV failed to reach an agreement on channel carriage fees. As is often the case with disputes like this, each side blamed the other. Disney claimed YouTube TV "declined to reach a fair deal," while YouTube maintained that it was advocating on "behalf" of viewers.

This isn't YouTube TV's only row over carriage deals. The service has traded blows with NBCUniversal and Sinclair, for instance. With that said, the Disney fight may have been one of its most important. It's not just that channels like ESPN remain a major draw for live TV services — it's that Disney could easily have siphoned some of those customers to its equivalent Hulu offering. YouTube may have decided that any increased costs (and possible rate hikes) were less painful than losing viewership.

We're happy to announce that we've reached a deal with Disney and have already started to restore access to channels like ESPN and FX, and Disney recordings that were previously in your Library. Your local ABC station will also be turning on throughout the day.

— YouTube TV (@YouTubeTV) December 19, 2021

YouTube TV loses access to ESPN, ABC and other Disney channels

Google has failed to strike a deal that would allow it to continue offering YouTube TV subscribers access to Disney's channels. The tech giant warned customers a few days ago that Disney channels, including ABC, ESPN and FX, might disappear before midnight of December 17th if they can't come to terms with carriage fees. Back then, it was optimistic that it could get the outcome it wanted. But now, Google has told customers that the companies were unable to reach an agreement before their existing one expired despite holding negotiations for several months.

The company said negotiations fell through despite its best efforts but that it "will continue conversations with Disney to advocate on [viewers'] behalf." Disney, however, told The Streamable in a statement that YouTube TV has "declined to reach a fair deal with [the company] based on market terms and conditions." 

The company added: "As a result, their subscribers have lost access to our unrivaled portfolio of networks including live sports and news plus kids, family and general entertainment programming from ABC, the ESPN networks, the Disney channels, Freeform, the FX networks and the National Geographic channels. We stand ready to reach an equitable agreement with Google as quickly as possible in order to minimize the inconvenience to YouTube TV viewers by restoring our networks. We hope Google will join us in that effort."

Here's the list of Disney-owned channels no longer available on YouTube TV:

  • Your local ABC channel

  • ABC News Live

  • Disney Channel

  • Disney Junior

  • Disney XD

  • Freeform

  • FX

  • FXX

  • FXM

  • National Geographic

  • National Geographic Wild

  • ESPN

  • ESPN2

  • ESPN3 (by authentication to the ESPN app)

  • ESPNU

  • ESPNEWS

  • SEC Network

  • ACC Network

Google has lowered YouTube TV's price by $15 a month (from $65 to $50 for Basic tier) while Disney channels aren't available on the platform. For now, it's advising viewers to sign up for The Disney Bundle at $14 a month if they want continued access to the channels that were removed from YouTube TV.