It’s been an eventful weekend at OpenAI’s headquarters in San Francisco. In a surprise move Friday, the company’s board of directors fired co-founder and CEO Sam Altman, which set off an institutional crisis that has seen senior staff resign in protest with nearly 700 rank-and-file employees threatening to do the same. Now the board is facing calls for its own resignation, even after Microsoft had already swooped in to hire Altman’s cohort away for its own AI projects. Here’s everything you need to know about the situation to hold your own at Thanksgiving on Thursday.

How it started

Thursday, November 16

This saga began forever ago by internet standards, or last Thursday in the common parlance. Per a tweet from former-company president Greg Brockman, that was when OpenAI’s head researcher and board member, Ilya Sutskever, contacted Altman to set up a meeting the following day at noon. In that same tweet chain (posted Friday night), Brockman accused the company of informing the first interim-CEO, OpenAI CTO Mira Murati, of the upcoming firings at that time as well:

- Last night, Sam got a text from Ilya asking to talk at noon Friday. Sam joined a Google Meet and the whole board, except Greg, was there. Ilya told Sam he was being fired and that the news was going out very soon.

- At 12:19PM, Greg got a text from Ilya asking for a quick call. At 12:23PM, Ilya sent a Google Meet link. Greg was told that he was being removed from the board (but was vital to the company and would retain his role) and that Sam had been fired. Around the same time, OpenAI published a blog post.

- As far as we know, the management team was made aware of this shortly after, other than Mira who found out the night prior.

Friday, November 17

Everything kicked off at that Friday noon meeting. Brockman was informed that he would be demoted — removed from the board but remain president of the company, reporting to Murati once she’s installed. Barely ten minutes later, Brockman alleges, Altman was informed of his termination as the public announcement was published. Sutskever subsequently sent a company-wide email stating that “Change can be scary,” per The Information.

Later that afternoon, the OpenAI board along with new CEO Murati addressed a “shocked” workforce in an all-hands meeting. During that meeting, Sutskever reportedly told employees the moves will ultimately “make us feel closer."

At this point, Microsoft, which just dropped a cool $10 billion into OpenAI’s coffers in January as part of a massive, multi-year investment deal with the company weighed in on the day’s events. CEO Satya Nadella released the following statement:

As you saw at Microsoft Ignite this week, we’re continuing to rapidly innovate for this era of AI, with over 100 announcements across the full tech stack from AI systems, models and tools in Azure, to Copilot. Most importantly, we’re committed to delivering all of this to our customers while building for the future. We have a long-term agreement with OpenAI with full access to everything we need to deliver on our innovation agenda and an exciting product roadmap; and remain committed to our partnership, and to Mira and the team. Together, we will continue to deliver the meaningful benefits of this technology to the world.

By Friday evening, things really began to spiral. Brockman announced via Twitter that he is quitting in protest. Director of research Jakub Pachocki and head of preparedness Aleksander Madry announced that they too are resigning in solidarity.

How it’s going

Saturday/Sunday, November 18/19

On Saturday, November 18, the backtracking begins. Altman’s Friday termination notice states that, “Mr. Altman’s departure follows a deliberative review process by the board, which concluded that he was not consistently candid in his communications with the board, hindering its ability to exercise its responsibilities. The board no longer has confidence in his ability to continue leading OpenAI.”

The following morning, OpenAI COO Brad Lightcap wrote in internal communications obtained by Axios that the decision “took [the management team] by surprise” and that management had been in conversation “with the board to try to better understand the reasons and process behind their decision.”

“We can say definitively that the board’s decision was not made in response to malfeasance or anything related to our financial, business, safety, or security/privacy practices,” Lightcap wrote. “This was a breakdown in communication between Sam and the board … We still share your concerns about how the process has been handled, are working to resolve the situation, and will provide updates as we’re able.”

A report from The Information midmorning Saturday revealed that OpenAI’s prospective share sale being led by Thrive Capital, valued at $86 billion, is in jeopardy following Altman’s firing. Per three unnamed sources within the company, even if the sale does go through, it will likely be at a lower valuation. The price of OpenAI shares has tripled since the start of the year, and quadrupled since 2021, so current and former employees, many of whom were offered stock as hiring incentives, were in line for a big payout. A payout might not be coming anymore.

On Saturday afternoon, Altman announced on Twitter that he would be forming a new AI startup with Brockman’s assistance, potentially doing something with AI chips to counter NVIDIA’s dominance in the sector. At this point OpenAI’s many investors, rightly concerned that their money was about to go up in generative smoke, began pressuring the board of directors to reinstate Altman and Brockman.

Microsoft’s Satya Nadella reportedly led that charge. Bloomberg’s sources say Nadella was “furious” over the decision to oust Altman — especially having been given just “a few minutes” of notice before the public announcement was made — even going so far as to recruit Altman and his cohort for their own AI efforts.

Microsoft also has leverage in the form of its investment, much of which is in the form of cloud compute credits (which the GPT platform needs to operate) rather than hard currency. Denying those credits to OpenAI would effectively hobble the startup’s operations.

Interim-CEO Mira Murati’s 48-hour tenure at the head of OpenAI came to an end on Sunday when the board named Twitch co-founder Emmett Shear as the new interim-CEO. According to Bloomberg reporter Ashley Vance, Murati had planned to hire Altman and Brockman back in a move designed to force the board of directors into action. Instead, the board “went into total silence” and “found their own CEO Emmett Shear.” Altman spent Sunday at OpenAI HQ, posting an image of himself holding up a green “Guest” badge.

“First and last time i ever wear one of these,” he wrote.

Monday, November 20

On Monday morning, an open letter from more than 500 OpenAI employees circulated online. The group threatened to quit and join the new Microsoft subsidiary unless the board itself resigns and brings back Altman and Brockman (and presumably the other two as well). The number of signatories has since grown to nearly 700.

Doesn’t look like that will be happening, however — despite Sutskever’s early morning mea culpa. The board has already missed its deadline to respond to the open letter, Microsoft has already hired away both Altman and Brockman and Shear has already been named interim-CEO.

Shear stepped down as CEO of Twitch in March, where he led the company for more than 16 years and has been working as a partner at Y Combinator for the past seven months. Amazon acquired the live video streaming app in 2014 for just under $1 billion.

“I took this job because I believe that OpenAI is one of the most important companies currently in existence. When the board shared the situation and asked me to take the role, I did not make the decision lightly,” Shear told OpenAI employees Monday.

“Ultimately I felt that I had a duty to help if I could,” he added.

Shear was quick to point out that Altman’s termination was “handled very badly, which has seriously damaged our trust.” As such he announced the company will hire an independent investigator to report on the run-up to Friday’s SNAFU.

“The board did *not* remove Sam over any specific disagreement on safety, their reasoning was completely different from that,” Shear continued. “I’m not crazy enough to take this job without board support for commercializing our awesome models.”

Following his departure to Microsoft on Monday, Alman posted, “the OpenAI leadership team, particularly mira brad and jason but really all of them, have been doing an incredible job through this that will be in the history books.”

“Incredibly proud of them,” he wrote.

This is a developing story. Please check back for updates.

Cruise, the self-driving car company owned by General Motors, confirmed to Reuters that its co-founder and chief product officer Daniel Kan has resigned. Kan’s departure comes just a day after the company’s CEO Kyle Vogt announced his resignation on X after a 10-year tenure. Kan is said to have announced his resignation over Slack, however, the reasoning for his departure has not been made clear by the company.

The company’s executive reshuffling follows a public relations nightmare that started last month when a Cruise robotaxi hit a pedestrian in San Francisco and pinned them under the vehicle. The parent company, GM, is still conducting a safety probe on the accident and both autonomous and manual vehicle operations at Cruise remain suspended. The company’s public image has been reeling from the accident ever since, and about 950 robotaxis had to be recalled by GM. The California DMV suspended Cruises’ driverless permits shortly after, and that ruling has remained in place.

In a recent tweet, Cruise said that the company is focused on taking steps “to rebuild public trust.” Things have yet to look up for the company, especially after an expose by The Intercept revealed that the company knew its self-driving cars have trouble recognizing children and large holes in the roads. Furthermore, the former CEO said that the company would have to lay off an undisclosed number of employees and staff members in a memo.

Cruise has not made any statements about finding replacements for either its CEO or chief product officer as of yet. The New York Times reports that “instead of installing a new chief executive” General Motors has appointed two new members to the company board and Mo Elshenawy, Cruise’s executive vice president of engineering, will take up the role of President.

Following his surprise firing on Friday, currently-former OpenAI CEO Sam Altman might not be as out of a job as we initially thought he was, according to new word from The Verge on Saturday. Reportedly, sources close to Altman say that the board itself, in a stunning reversal, have "agreed in principal" to resign while reinstating him to his former position. However, the board has has since reportedly missed a 5pm PT deadline regarding the decision.

Shortly after Altman's firing on Friday afternoon, several senior staffers — including former Chairman and President Greg Brockman, Director of Research Jakub Pachocki, Head of Preparedness Aleksander Madry and Senior Researcher Szymon Sidor — tendered their resignations in protest. More departures are reportedly still incoming as of publication of this story. Numerous additional OpenAI staffers were set to quit in solidarity at that meeting. They're reportedly willing to follow Altman, a la Jerry Maguire, to a new AI startup venture should he decide to launch one. 

An internal memo circulated after Altman's dismissal argued that his termination was not related to "malfeasance or anything related to our financial, business, safety, or security/privacy practices,” per Axios' reporting.

Microsoft is a major investor in the OpenAI venture — having injected some $13 billion into the project's coffers this past January as part of a long term partnership between the two. It maintains the "utmost confidence" in OpenAI interim-CEO Mira Murati, and "remains confident" in the partnership overall. 

Despite those assurances, rank-and-file employees were given little notice prior to the official announcement going out (Altman himself receiving even less) of the change in leadership. Altman had, in the days leading up to his termination, remained an active supporter and recruiter for the firm, appearing at the Asia-Pacific Economic Cooperation forum less than a day prior to his firing. 

According to the New York Times, neither Altman nor Brockman are guaranteed a return to power, largely on account of the company's non-profit origins, which preclude investors from directing company-wide decisions. They instead leave those choices to members of the board itself. Altman and Brockman were both members of the OpenAI board. However, with their departures, only lead researcher, Ilya Sutskever; Quora CEO Adam D’Angelo; director of strategy at Georgetown’s Center for Security and Emerging Technology Helen Toner; and computer scientist Tasha McCauley remain members — at least, through the weekend.

An internal memo sent to OpenAI staff on Saturday after former CEO Sam Altman’s abrupt firing reiterates that “a breakdown in communication” led to the decision, not “malfeasance or anything related to our financial, business, safety, or security/privacy practices,” according to Axios and The New York Times. The memo obtained by both publications was sent to employees by OpenAI’s Chief Operating Officer Brad Lightcap.

Speculation has been nonstop since Altman was ousted unexpectedly as CEO on Friday and dropped from the company’s board of directors, with little concrete information from OpenAI itself to go on. In its announcement of the decision, the board said only that he was not “consistently candid in his communications with the board, hindering its ability to exercise its responsibilities.” The board named Mira Murati, OpenAI’s Chief Technology Officer, as interim CEO.

In response, OpenAI’s now-former president, Greg Brockman, announced he was stepping down too, tweeting, “Sam and I are shocked and saddened by what the board did today.” Three senior researchers later resigned as well, according to The Information. Now, in another report, sources told The Information that Altman already has a “new venture” in the works, and he plans to bring Brockman and possibly others on with him. It’s as yet unclear if this venture is separate from Altman’s other known upcoming projects, including a purported collaboration with former Apple designer Jony Ive.

Numerous reports in the aftermath have attempted to provide an explanation for Altman’s firing, with some claiming there were concerns over the rapid development of the company’s AI products and, according to journalist Kara Swisher, its “profit driven direction.” In Saturday’s memo, per Axios, Lightcap wrote that the announcement “took us all by surprise,” and “we have had multiple conversations with the board to try to better understand the reasons and process behind their decision.”

The sudden shakeup could now have ramifications for the impending sale of OpenAI’s employee shares, valued at roughly $86 billion, The Information reported. In a cryptic tweet on Saturday, Altman quipped, “if i start going off, the openai board should go after me for the full value of my shares (sic).”

In a surprise shakeup of its c-suite Friday, OpenAI's board of directors announced that CEO Sam Altman is leaving both the company and the board, effective immediately. Chief Technology Officer Mira Murati has been named interim CEO.

Altman oustering reportedly follows an internal "deliberative review process" which found he had not been "consistently candid in his communications with the board, hindering its ability to exercise its responsibilities," the company announced. As such, "the board no longer has confidence in his ability to continue leading OpenAI."

The board of directors thanked Altman' for his "many contributions to the founding and growth of OpenAI," but believes that "as the leader of the company’s research, product, and safety functions, Mira is exceptionally qualified to step into the role of interim CEO. We have the utmost confidence in her ability to lead OpenAI during this transition period.”

This is a developing story. Please check back for updates.

Rivian is sweetening the pot just ahead of the Tesla Cybertruck launch by offering a free wall charger and a $2,000 installation credit when you buy an electric pickup. This deal’s only for the R1T truck and doesn’t apply to the company’s R1S SUV. The Home Charging Bundle, as it's called, will be in effect until the end of the year.

Here’s how it works. The wall charger ships a few days after ordering the truck, saving you around $800, and the purchase automatically provides a credit with Rivian’s installation partner Qmerit. Just contact Qmerit to set up an installation and it should be smooth sailing from there. According to the installation company, these installation projects typically cost $800 to $2,000, plus a $150 deposit to schedule a visit. In other words, Rivian’s deal should essentially make this free. It’s also worth noting that the R1T qualifies for that $3,750 tax credit.

This enticing offer comes just ahead of scheduled Tesla Cybertruck deliveries, which allegedly begin on November 30. Tesla’s experienced its fair share of controversy regarding the stainless steel dystopian wonder. The company originally instituted a strange policy that would fine Cybertruck buyers $50,000 if they attempted to resell the vehicle too soon, before reversing course after public outcry. There’s also this offputting video. It’s certainly been a long, strange trip since the truck-ish vehicle was announced back in 2019.

Of course, Rivian has had its own issues recently. The company instituted two, yes two, airbag recalls in less than a month. It’s also gone through a couple rounds of layoffs, which is not typically a good sign. It’s not all bad news, however, as Rivian is building a $5 billion manufacturing facility in Georgia.

Zelle recently made a huge change to its policy that would give victims of certain scams the chance to get their money back. The payment processor has confirmed to Engadget that it started reimbursing customers for impostor scams, such as those perpetrated by bad actors pretending to be banks, businesses and government agencies, as of June 30 this year. Its parent company Early Warning Services, LLC, said this "goes beyond legal requirements." 

As Reuters noted when it reported Zelle's policy change, federal laws can only compel banks to reimburse customers if payments were made without their authorization, but not when they made the transfer themselves. The payment processor, which is run by seven US banks that include Bank of America, JP Morgan Chase and Wells Fargo, explained that it defines scams as instances wherein a customer made payment but didn't get what they were promised. It had anti-fraud policy from the time it was launched in 2017, but it only started returning money to customers who were scammed, possibly due to increasing scrutiny and pressure from authorities. 

"As the operator of Zelle, we continuously review and update our operating rules and technology practices to improve the consumer experience and address the dynamic nature of fraud and scams," Early Warning Services, LLC, told Engadget. "As of June 30, 2023, our bank and credit union participants must reimburse consumers for qualifying imposter scams, like when a scammer impersonates a bank to trick a consumer into sending them money with Zelle. The change ensures consistency across our network and goes beyond legal requirements.

Zelle has driven down fraud and scam rates as a result of these prevention and mitigation efforts consistently from 2022 to 2023, with increasingly more than 99.9% of Zelle transactions are without any reported fraud or scams," it added.

A series of stories published by The New York Times in 2022 put a spotlight on the growing number of scams and fraud schemes on Zelle. The publication had interviewed customers who were tricked into sending money to scammers but were denied reimbursement, because they had authorized the transactions. Senator Elizabeth Warren also conducted an investigation last year and found that "fraud and scams [jumped] more than 250 percent from over $90 million in 2020 to a pace exceeding $255 million in 2022." In November 2022, The Times reported that the seven banks that own Zelle were gearing up for a policy change that will reimburse scam victims. 

In Zelle's "Report a Scam" information page, users can submit the scammer's details, including what they were claiming to be, their name, website and their phone number. They also have to provide the payment ID for the transfer, the date it was made and a description of what the transaction was supposed to be about. Zelle said it will report the information provided to the recipient’s bank or credit union to help prevent others from falling victim to their schemes, but it's unclear how Zelle determines whether a scam refund claim is legitimate or not. 

"Zelle's platform changes are long overdue,” Senator Warren told Reuters. "The CFPB (Consumer Financial Protection Bureau) is standing with consumers, and I urge the agency to keep the pressure on Zelle to protect consumers from bad actors." 

Sony has had a blockbuster quarter when it comes to PlayStation 5 sales. The company has sold 4.9 million PS5 units in its second financial quarter ending on September 30, bringing the total number of consoles sold to 46.6 million. It didn't quite reach last year's holiday figures, but it still moved 1.6 million units more than the same period in 2022. To note, Sony couldn't keep up with the demand for the console for quite some time due to the supply chain issues that plagued the tech industry, but it was finally able to ramp up production last year after the shortages had eased up. By July 2023, it announced that it had already sold more than 40 million PS5 consoles since the model came out in November 2020. 

To be able to reach its sales target of shipping 25 million PS5 units for this financial year, however, Sony will have to sell 16.8 million more units. That's a massive figure, considering it only sold 19.1 million PS5 consoles for the whole financial year of 2022. But according to Reuters, Sony President Hiroki Totoki is confident that the goal is something the company "can attain very easily." The company is likely expecting a boost in sales when its smaller PS5 models come out this month, just in time for people's holiday shopping sprees. 

In addition to its hardware sales, Sony has also reported that it sold 67.6 million games in the second quarter, though only 4.7 million are first-party titles. It will most likely post much higher first-party sales in the next quarter, though, seeing as Marvel’s Spider-Man 2 sold 5 million units within its first 11 days, eclipsing the performance of its prequel that sold 9 million copies in 80 days. 

There has been another twist in the WeWork saga as the office space rental company has filed for bankruptcy protection. Following reports last week that the company was expected to file for Chapter 11 protection, WeWork's shares were halted on the New York Stock Exchange (NYSE) on Monday. According to The New York Times, it described its bankruptcy filing as a "comprehensive reorganization" of its business. 

A number of factors played into WeWork's fall, including trying to grow too fast in its early days. The company has attempted to cut costs in recent years (including by closing several co-working spaces in the wake of COVID-19 lockdowns) while its revenue has grown. 

However, WeWork has been toiling in a real estate market that has felt the pinch of inflation and the rising costs of borrowing money. It has also been contending with another pandemic-accelerated change as millions more people are opting to work remotely instead of going to their company's offices. In its most recent earnings report in August, WeWork said it had "substantial doubt" about its ability to remain operational.

WeWork first attempted to go public in 2019, though it withdrew plans for an initial public offering after investors expressed concerns over profitability and corporate governance. Its S-1 filing showed losses of over $900 million for the first half of 2019 and indicated that WeWork was on the hook for over $47 billion worth of lease payments — WeWork takes out long-term leases on office space and rents it to workers and companies on a short-term basis.

That fiasco led to Softbank, which at one point led an investment round into WeWork when it had a valuation of $47 billion, taking control of the company. Softbank pushed out co-founder and CEO Adam Neumann with an exit package that was said to be worth $445 million.

The business eventually went public in 2021 after it merged with a special-purpose acquisition company. WeWork shares cost more than $400 two years ago, but by Monday the price had dropped to under $1.

WeWork has made more attempts to steady the ship. In September, the company completed a reverse stock split. It said this was conducted to help it continue to comply with the $1 minimum share closing price required to stay listed on the NYSE.

Later that month, WeWork said it would try to renegotiate the vast majority of its leases. At the time, CEO David Tolley pointed out that the company's lease liabilities amounted to over two-thirds of its operating income in the second quarter of this year.

On October 31, WeWork said it would withhold some interest payments — even though it had the cash to make them — in an attempt to improve its balance sheet. The company then entered a 30-day grace period before an event of default.

Meanwhile, Neumann has a new real estate venture, this time focused on residential rentals. It emerged last year that he had bought more than 3,000 apartments in Miami, Fort Lauderdale, Atlanta and Nashville. Flow, the company that will manage those properties, has reportedly received an investment of $350 million from venture capital firm Andreessen Horowitz.

Intuit is shutting down its free budgeting app Mint, which had 3.6 million active users in 2021, Bloomberg reported. The company will absorb users into its other service called Credit Karma when Mint disappears on January 1st, 2024 — less than two months from now. 

"Credit Karma is thrilled to invite all Minters to continue their financial journey on Credit Karma, where they will have access to Credit Karma’s suite of features, products, tools and services, including some of Mint’s most popular features," Mint wrote in its product blog. The company noted that Mint's product team and some features have already shifted over to Credit Karma. 

Mint helps users manage their budget, track expenses and keep track of subscriptions and monthly bills so you don't pay late fees. Intuit acquired the company in 2009 for $170 million, with Mint saying the acquisition would help bring the app to millions more users. 

Intuit will shift users to Credit Karma (a company it acquired in 2020), even though they're not exactly the same. Credit Karma is more like a banking app that lets users view transactions, monitor credit and see multiple accounts, but lacks the budget tracking features that make Mint attractive to many. Intuit specifically notes on a support page that "the new experience in Credit Karma does not offer the ability to set monthly and category budgets," instead helping users "build awareness" of their spending. However, Mint's net worth feature was recently ported over to Credit Karma.

Mint users will be able to transfer their accounts by logging into Credit Karma from the Mint app, after which they'll lose access to their Mint profiles. They can also download or erase any Mint data if they'd rather not switch. 

Some Mint users on Reddit don't seem thrilled with the switch, with one saying that without the budgeting feature, "Mint is just a glorified checkbook register." Intuit, meanwhile, was recently ordered to pay $141 million for deceiving millions of low-income Americans into paying for tax services that should have been free.