Posts with «business» label

DoorDash increases NYC delivery fees following new minimum wage rules

DoorDash customers in NYC will notice a new fee tacked onto their bill when they purchase food for delivery through the app. The company has started charging users $2 more for deliveries in NYC as a response to the city's new minimum wage law, a spokesperson has confirmed to Business Insider. It warned users back in December that the new minimum pay rate, which it called "ill-conceived" and "extreme," will have "significant consequences for everyone" who uses its platform and will "force [it] to raise fees for orders." Other major cities implementing a minimum pay rate for app-based deliveries will also be affected. Seattle customers, for instance, were recently hit with new fees worth 10 cents to $3.40 order. 

Under the new regulations, services like Uber, DoorDash and Grubhub will have to pay workers at least $18 an hour. DoorDash has chosen to pay drivers $29.93 for every active hour only, which means they're unpaid for the time they spend waiting for orders to come in. When the company published its response to Seattle's new rules, it said it was going to reduce the suggested tip amount for each purchase "in order to better balance the impact of these new costs and provide the best experience for consumers." 

Customers can still tip any amount they want, but they may be less inclined to tip as much as before due to the added fees. That's one possible direct impact to drivers, since as DoorDash notes in its announcement, they get 100 percent of customers' tips. That hasn't always been the case. Back in 2019, news reports exposed the company's practice of pocketing tips and using that money to pay for drivers' guaranteed fees, which should've come from DoorDash itself. The food delivery service only introduced a new earnings and tipping policy that ensures drivers are getting their tips shortly after those reports came out. 

This article originally appeared on Engadget at https://www.engadget.com/doordash-increases-nyc-delivery-fees-following-new-minimum-wage-rules-105051707.html?src=rss

Comcast agrees to kill 10G branding after advertising watchdogs said it was misleading

Comcast is discontinuing its its “Xfinity 10G Network” branding to describe its internet service after a National Advertising Review Board (NARB) panel found that the term could mislead consumers into thinking that Comcast’s cellular and broadband services would offer much faster speeds than current-generation networks. Comcast rivals T-Mobile and Verizon had challenged the branding with the National Advertising Division (NAD), an ad industry watchdog, which had recommended that Comcast get rid of it in October 2023. Comcast’s confusing branding is at the heart of this challenge: “5G” refers to mobile internet, while “10G” refers to 10-gigabit broadband speeds typically delivered to homes through physical infrastructure.

On Wednesday, the NARB said that it agreed with the NAD’s decision and recommended that Comcast “discontinue use of the term 10G in the product service name ‘Xfinity 10G Network’ and when 10G is used descriptively to describe the Xfinity network.” The NARB found that the branding could mislead consumers into thinking that “10G” offered significantly faster speeds than current-generation 5G networks

The NARB also decided that using “10G” to refer to home broadband, as Comcast did, was misleading because consumers would assume that they would get 10-gigabit internet speeds on every Xfinity connection. In reality, as Ars Technica pointed out, getting those speeds requires getting Xfinity’s fiber-to-the-home connection, which typically costs hundreds of dollars more in monthly fees, installation, and activation over Xifnity’s regular cable broadband plans.

In a statement that Comcast provided to the NARB, the company agreed to stop using the misleading branding in its marketing. "Although Comcast strongly disagrees with NARB's analysis and approach, Comcast will discontinue use of the brand name 'Xfinity 10G Network' and will not use the term '10G' in a manner that misleadingly describes the Xfinity network itself," Comcast said. 

The company said, however, that it still “reserves the right” to use both “10G” and “Xifnity 10G” in ways that do “not misleadingly describe the Xfinity network itself”, so expect both terms to still show up in Xfinity marketing, just, hopefully, in less misleading ways.

This article originally appeared on Engadget at https://www.engadget.com/comcast-agrees-to-kill-10g-branding-after-advertising-watchdogs-said-it-was-misleading-185550194.html?src=rss

Tesla sued by 25 California counties for allegedly mishandling hazardous waste

Tesla is facing a lawsuit from 25 California counties accusing it of mishandling hazardous waste at facilities around the state, according to a complaint filed in San Joaquin County Superior Court. The lawsuit, which seeks civil penalties and an injunction forcing Tesla to correctly handle waste, was filed after months of negotiations reportedly broke down. Civil penalties could amount to as much as $70,000 per violation per day, Reuters reported.

Los Angeles, San Francisco and other counties accused Tesla of improperly labeling and disposing of materials at transfer stations or landfills "not permitted to accept hazardous waste." Waste materials include "lubricating oils, brake fluids, lead acid batteries, aerosols, antifreeze, cleaning fluids, propane, paint, acetone, liquified petroleum gas, adhesives and diesel fuel," the complaint states. It adds that Tesla "continues to do so at and/or from its facilities."

Tesla revealed that it was being probed by California district attorneys over its waste management handling in a 2022 Securities and Exchange Commission (SEC) filing. It stated at the time that it "had implemented various remedial measures, including conducting training and audits and enhancements to its site waste management programs," according to TechCrunch. It said in October 2023 that it was in settlement talks with District Attorneys across California, but those apparently failed to bear fruit.

Tesla has previously faced legal repercussions over its handling of waste. In 2019, it reached a settlement with the Environmental Protection Agency over federal hazardous materials violations. As part of that, Tesla agreed to properly manage waste at its Fremont plant and pay a $31,000 fine. 

This article originally appeared on Engadget at https://www.engadget.com/tesla-sued-by-25-california-counties-for-allegedly-mishandling-hazardous-waste-082034366.html?src=rss

Elon Musk's $56 billion Tesla pay package has been tossed out by the court

In 2018, Tesla awarded Elon Musk a $56 billion pay package that helped propel him to the top of world's richest lists. Now, a judge in Delaware has rendered the deal between the company and the CEO to be invalid and called the compensation an "unfathomable sum" that's unfair to shareholders. As initially seen and reported by Chancery Daily on Threads, the court of Chancery in Delaware has released its decision on the lawsuit filed by Richard Tornetta. The Tesla shareholder accused the automaker of breaching its fiduciary duty by approving a package that unjustly enriches its chief executive.

Judge Kathaleen McCormick wrote in the decision that Musk "enjoyed thick ties" with the directors who were in charge of negotiating his pay package on behalf of Tesla, which means there "was no meaningful negotiation over any of the terms of the plan." The judge also talked about how Musk owned 21.9 percent of the automaker when the package was negotiated. That gave him "every incentive to push Tesla to levels of transformative growth," because he stood to gain $10 billion for every $50 billion in market capitalization increase. 

"Swept up by the rhetoric of 'all upside,' or perhaps starry eyed by Musk’s superstar appeal, the board never asked the $55.8 billion question: Was the plan even necessary for Tesla to retain Musk and achieve its goals?" the judge wrote in the court document. As The Washington Post notes, she ruled that Tornetta is entitled to a "rescission" and has ordered Tesla and its shareholders to carry out her decision and undo the deal. Musk's camp, however, can still appeal her ruling. 

Musk has sold some of his Tesla stocks to help pay for his acquisition of Twitter, now X, from the time his pay package was approved. At the moment, he owns around 13 percent of Tesla, though he recently said that he wants 25 percent control over the company before he's comfortable growing it to be a leader in AI and robotics. 

In response to the court's decision, Musk tweeted: "Never incorporate your company in the state of Delaware." He also posted a poll asking followers whether Tesla should change its state of incorporation to Texas, where its physical headquarters are located. 

This article originally appeared on Engadget at https://www.engadget.com/elon-musks-56-billion-tesla-pay-package-has-been-tossed-out-by-the-court-074235803.html?src=rss

Lawsuit says 23andMe hackers targeted users with Chinese and Ashkenazi Jewish heritage

In October 2023, 23andMe admitted that it suffered a data breach that compromised its users' information. The company has been hit with several lawsuits since then, and according to The New York Times, one of them is accusing 23andMe of failing to notify customers that they were specifically targeted for having Chinese and Ashkenazi Jewish heritage. They also weren't told that their test results with genetic information had been compiled in curated lists that were then shared on the dark web, the plaintiffs said. 23andMe recently released a copy of the letters it sent to affected customers, and they didn't contain any reference to the users' heritage. 

The lawsuit was filed in federal court in San Francisco after the company revealed that the hack had gone unnoticed for months. Apparently, the hackers started accessing customers' accounts using login details already leaked on the web in late April 2023 and continued with their activities until September. It wasn't until October that the company finally found out about the hacks. On October 1, hackers leaked the names, home addresses and birth dates of 1 million users with Ashkenazi Jewish ancestry on black hat hacking forum BreachForums. 

After someone responded to the post asking access to "Chinese accounts," the lawsuit said the poster linked to a file containing information on 100,000 Chinese users. The poster also said they had access to 350,000 Chinese profiles and could release more information if there was enough interest. In addition, the same poster allegedly returned to the forum in mid-October to sell data on "wealthy families serving Zionism" after the explosion at Al-Ahli Arab Hospital in Gaza. 

"The current geopolitical and social climate amplifies the risks" to users whose data was exposed, according to the lawsuit, since the leaked information included their names and addresses. The plaintiffs want their case to be heard by a jury and are seeking compensatory, punitive and other damages.

This article originally appeared on Engadget at https://www.engadget.com/lawsuit-says-23andme-hackers-targeted-users-with-chinese-and-ashkenazi-jewish-heritage-132423486.html?src=rss

France fines Amazon $35 million over ‘intrusive’ employee surveillance

France’s data privacy watchdog organization, the CNIL, has fined a logistics subsidiary of Amazon €32 million, or $35 million in US dollars, over the company’s use of an “overly intrusive” employee surveillance system. The CNIL says that the system employed by Amazon France Logistique “measured work interruptions with such accuracy, potentially requiring employees to justify every break or interruption.”

Of course, this system was forced on the company’s warehouse workers, as they seem to always get the short end of the Amazon stick. The CNIL says the surveillance software tracked the inactivity of employees via a mandatory barcode scanner that’s used to process orders. The system tracks idle time as interruptions in barcode scans, calling out employees for periods of downtime as low as one minute. The French organization ruled that the accuracy of this system was illegal, using Europe’s General Data Protection Regulation (GDPR) as a legal basis for the ruling.

To that end, this isn’t being classified as a labor case, but rather a data processing case regarding excessive monitoring. “As implemented, the processing is considered to be excessively intrusive,” the CNIL wrote, noting that Amazon uses this data to assess employee performance on a weekly basis. The organization also noted that Amazon held onto this data for all employees and temporary workers.

Amazon responded with a lengthy statement on the matter, writing “we strongly disagree with the CNIL’s conclusions, which are factually incorrect, and we might appeal the decision.” Amazon went on to say that it's not the only company in the logistics industry that uses a connected warehouse system of this sort, going on to tout the system for balancing the “workload between teams so that we can keep processing orders in a safe and efficient manner.” It did say it would extend the threshold limit of its system, potentially giving employees a longer window before alerts start coming in.

Amazon did say it’s mulling an appeal, so we’ll keep an eye on this story as it develops. Over on the other side of the pond, the company has found itself practically living in hot water. Amazon was found to be responsible for more than half of warehouse worker injuries in 2022 and has been accused of unfair labor practices on several occasions. As a matter of fact, the company’s logistics division churns through employees at such a high rate that it ends up costing Amazon $8 billion each year. Maybe it needs a corporate monitoring system of some kind.

This article originally appeared on Engadget at https://www.engadget.com/france-fines-amazon-35-million-over-intrusive-employee-surveillance-161302822.html?src=rss

TurboTax maker Intuit faces FTC ban on advertising "free" services

Intuit is once again facing consequences for misleading advertising that claims it offers "free" services. The Federal Trade Commission (FTC) is banning TurboTax's maker from claiming services are free when most customers will end up having to pay. "We find that Intuit's ads on their face, expressly or by strong implication, conveyed to reasonable consumers the message that they can file their taxes with TurboTax for free," the FTC concluded. "Respondent's claims of free filing are false for roughly two-thirds of U.S. taxpayers, who do not meet Intuit's simple tax return qualifications and are therefore ineligible to file for free with TurboTax."

The FTC further emphasized that companies can't describe a product as "free, free, free" when most people will have a "fee, fee, fee" — a warning that's just waiting to be turned into an intimidating jingle. The regulatory body stated that Intuit must clearly state percent of customers would qualify for free services. Meanwhile, Intuit is appealing the decision, stating, "We believe that when the matter ultimately returns to a neutral body we will prevail."

Intuit isn't required to pay a fee for its transgressions this time. However, the FTC's ban comes nearly two years after Intuit reached a $141 million settlement with all 50 states and the District of Columbia. The company had to refund almost 4.4 million customers "for deceiving millions of low-income Americans into paying for tax services that should have been free," New York Attorney General Letitia James announced at the time.

Intuit was found to have pulled a bait-and-switch on customers, luring them in with the promise of free tax prep and then charging them when it was time to file. It also hid its IRS Free Filing page from search engine results for a tax season (and dropped out of the Free File Alliance in 2021). Intuit didn't admit to any wrongdoing and expressed no regret in a statement about the ordeal.

This article originally appeared on Engadget at https://www.engadget.com/turbotax-maker-intuit-faces-ftc-ban-on-advertising-free-services-104033493.html?src=rss

Alphabet is cutting dozens of jobs at its X moonshot lab

Just days after Alphabet and Google CEO Sudar Pichai warned workers of more downsizing this year, the former is laying off dozens of employees, mainly support staff, at its moonshot lab. Alphabet is also restructuring X (not to be confused with the platform formerly known as Twitter) to make it easier to spin out projects as independent startups with backing from outside investors. Alphabet confirmed these changes, which were first reported by Bloomberg, to Engadget.

“We’re expanding our approach to focus on spinning out more projects as independent companies funded through market-based capital,” X division head Astro Teller told staff in a memo. “We’ll do this by opening our scope to collaborate with a broader base of industry and financial partners, and by continuing to emphasize lean teams and capital efficiency.”

“This approach will give us more opportunity to focus on what Xers do best: inventing breakthrough technologies to help solve some of the world’s most pressing challenges,” Teller added. “Because the world needs moonshots more now than ever.”

X is all about attempting to tackle major problems such as food waste, climate change and connectivity through innovation, but it hasn't found a ton of success through its spinoff businesses as yet. Last year, former Alphabet Chief Financial Officer Ruth Porat became the company's president and chief investment officer and now oversees X.

As Bloomberg notes, there has been a greater onus on X to turn its ambitious ideas into profitable businesses over the last few years, while Alphabet is cutting costs across the board. Earlier this month, Google laid off hundreds of workers from various divisions, including the hardware, engineering and ad sales teams, as it places more emphasis on artificial intelligence. A year ago, Google let go most workers from its Area 120 startup incubator.

This article originally appeared on Engadget at https://www.engadget.com/alphabet-is-cutting-dozens-of-jobs-at-its-x-moonshot-lab-203505073.html?src=rss

Apparel supplier for North Face, Vans admits its cyberattack led to a data breach of 35 million customers

Major apparel supplier VF Corp followed up on its December cyberattack disclosure, with its latest Securities and Exchange Commission form admitting to a data breach impacting up to 35.5 million customers. That means if you've purchased from its major brands like Vans, North Face, Timberland, Dickies and more, you may have been impacted. But VF Corp still insists that the incident won't hurt its financial performance.

Initially, VF Corp warned customers that the cyberattack it experienced in December could have an impact on its holiday order fulfillment. The company said "unauthorized occurrences" on its IT systems caused operational disruptions, and the attackers likely stole personal information. Now, it's come out just how widespread the damage from the attack could be. 

VF Corp did not respond to a request for comment clarifying what type of data the hackers stole. In the SEC filing, however, the company said it did not collect consumer social security numbers, bank account information or payment card information, and that there is no evidence the hackers stole passwords. It also said that the unauthorized users were "ejected" from its systems by December 15, after being discovered two days earlier. 

"Since the filing of the Original Report, VF has substantially restored the IT systems and data that were impacted by the cyber incident, but continues to work through minor operational impacts," the latest filing states. VF still has not confirmed who was behind the attack.

This article originally appeared on Engadget at https://www.engadget.com/apparel-supplier-for-north-face-vans-admits-its-cyberattack-led-to-a-data-breach-of-35-million-customers-153411926.html?src=rss

LinkedIn's new AI feature helps people find jobs by grouping them into tailored categories

For many, "new year, new me" includes finding a new job. Scouring sites like LinkedIn and Indeed for opportunities can feel like a full-time role in and of itself. This process could potentially improve moving forward, with LinkedIn announcing its latest feature: Job Collections. 

Basically, instead of searching for a specific industry or role, LinkedIn is using generative AI and large language models to analyze each job posting and categorize it into groups such as IT, pro sports, remote and top startups. Along with saving time, LinkedIn indicates that this feature can benefit people who aren't sure what their next step looks like. The company compares it to Airbnb Experiences — you might not know what you're searching for, but you could find something great. Its success relies significantly on how well it understands you versus wasting your time further sorting through jobs that are completely off base. 

According to LinkedIn, applications have risen 50 percent in the US and 36 percent globally, with 85 percent of working people contemplating changing jobs this year. The number of people searching for a job isn't surprising, given the number of recent layoffs. In the tech industry alone, 2024 has already seen layoffs at Twitch, Google, Meta, Discord and more.  

To use LinkedIn's new feature, simply go to the Jobs tab and click on "Explore with Job Collections." You can now also go to Preferences and choose from things like employment and location type. Then LinkedIn will highlight them in green anytime they appear on a job listing. Plus, if a job isn't exactly what you want but the company is, you can now send them an "I'm Interested" notification right from the listing instead of visiting their profile to do so. 

This article originally appeared on Engadget at https://www.engadget.com/linkedins-new-ai-feature-helps-people-find-jobs-by-grouping-them-into-tailored-categories-104032853.html?src=rss