Posts with «business» label

Samsung sues Oura to block Oura from suing Samsung over the Galaxy Ring

Samsung has filed a lawsuit against Oura to try to head off intellectual property disputes as the Galaxy Ring launch draws near. The suit notes that Oura has used its patent portfolio to sue smaller wearable tech competitors and has hinted it may do the same against the much larger Samsung. Welcome to the weird modern world of mega-corporations suing startups to prevent them from filing suits of their own.

“Oura’s actions and public statements demonstrate that Oura will continue asserting patent infringement against other entrants into the U.S. smart ring market, including Samsung,” the lawsuit, first reported on by The Verge, reads. “Oura’s immediate response to the announcement of the Galaxy Ring was to point to the purported strength of its intellectual property portfolio.”

The lawsuit claims the Galaxy Ring doesn’t infringe on Oura’s patents. However, in justifying its suit, it lays out a pattern of what it frames as aggressive IP protection by the Finnish startup. It lists cases where Oura sued smaller competitors like Ultrahuman, Circular and RingConn “as soon as, or even before, they entered the U.S. market.”

The document also cites Oura embarking on a media tour immediately following the Galaxy Ring announcement, touting the company’s “over 150 patents.” It specifically calls out patent-related quotes published by TechCrunch and a CNBC interview where Oura CEO Tom Hale hinted the company may use its IP portfolio against Samsung.

Daniel Cooper for Engadget

Samsung’s legal filing essentially tries to paint Oura as a patent troll, claiming many of the Finnish company’s patent disputes have been for features common to the entire category of smart rings, like electronics, sensors, a battery and scores that weigh health metrics. That approach conjures memories of Samsung’s old patent disputes with Apple. A common theme in those decade-old courtroom battles was Samsung accusing the iPhone maker of holding bogus patents that should never have been granted because they used obvious technologies or methods shared by the entire industry. (It worked with mixed results in those cases.)

Samsung filed its new lawsuit against Oura in the Northern District of California, San Francisco Division. Oura is based in Finland but has a US wing of its operations based in Delaware, including offices in San Francisco with more than 50 employees.

The lawsuit reveals extra detail about Samsung’s Galaxy Ring, which the company first showed off in a render in January before revealing physical models at the Mobile World Congress in February. The document says Samsung only finalized the Galaxy Ring’s design in “mid-May 2024” and plans to enter mass production in mid-June.

It adds that the Galaxy Ring will arrive in the US “in or around August of this year,” which aligns with expectations that the company will launch it at a summer Unpacked event.

This article originally appeared on Engadget at https://www.engadget.com/samsung-sues-oura-to-block-oura-from-suing-samsung-over-the-galaxy-ring-203353759.html?src=rss

Leaked Google database reveals its secret privacy and security failures

A collection of leaked internal Google privacy cases provides a rare glimpse into the company’s volume and handling of breaches, accidents and other incidents. 404 Media obtained and pored through the database, which covers thousands of internally flagged privacy and security issues from 2013 to 2018. 

Google verified the trove’s authenticity with Engadget but claimed some of the reports were related to third-party services or didn’t end up being cause for concern. “At Google employees can quickly flag potential product issues for review by the relevant teams,” a company spokesperson wrote to Engadget. “When an employee submits the flag they suggest the priority level to the reviewer. The reports obtained by 404 are from over six years ago and are examples of these flags — every one was reviewed and resolved at that time. In some cases, these employee flags turned out not to be issues at all or were issues that employees found in third party services.”

404 Media writes that, when taken on an individual level, many cases only impacted a few people or were fixed quickly. “Taken as a whole, though, the internal database shows how one of the most powerful and important companies in the world manages, and often mismanages, a staggering amount of personal, sensitive data on people’s lives,” 404 Media’s Joseph Cox wrote.

Examples include a potential security issue where a government client of a Google cloud service had its sensitive data accidentally transitioned to a consumer-level product. Google’s internal report added that, as a consequence, a US-based location for the data was “no longer guaranteed for this customer,” according to the report.

Google

In 2016, another case flagged a glitch in Google Street View, where a filter in the service’s transcription software designed to omit captured license plate numbers failed to do its job. “As a result, our database of objects detected from Street View now inadvertently contains a database of geolocated license plate numbers and license plate number fragments,” the report acquired by 404 Media details. (Oops!) That report said the data was purged.

Another incident highlighted a case where a bug in a Google speech service accidentally captured and logged an estimated 1,000 hours of children’s speech data for about an hour. That case report claimed the team deleted all of the data.

Other cases in the database range from “a person” modifying customer accounts on Google’s ad platform to manipulate affiliate tracking codes to YouTube recommending videos based on users’ deleted watch histories. One report even highlights how a Google employee (unintentionally, according to the report) accessed Nintendo’s private YouTube videos and leaked info ahead of the video game company’s announcements.

The full report from 404 Media, which details more of the internal reports, is worth reading for anyone curious about the types of privacy and security incidents a company of Google’s magnitude faces — or causes itself — and how it addresses them.

This article originally appeared on Engadget at https://www.engadget.com/leaked-google-database-reveals-its-secret-privacy-and-security-failures-183232983.html?src=rss

Microsoft and CWA forge labor neutrality agreement covering all ZeniMax workers

Microsoft and the Communications Workers of America (CWA) have forged a labor neutrality agreement for all ZeniMax workers. The CWA says the deal is similar to the one from 2022 covering Activision Blizzard’s workforce, which went into effect in April of this year.

“Thousands of our ZeniMax co-workers now have a free and fair path to organize together for better working conditions,” Page Branson, a Senior Quality Assurance (QA) Tester, wrote in a CWA press release.

In 2022, the Xbox maker signed a formal agreement with CWA to respect Activision Blizzard employees’ right to organize. Set to take effect 60 days after Microsoft’s acquisition closed, it didn’t become official until earlier this year. It also extends Microsoft’s early 2023 recognition of ZeniMax QA workers’ right to unionize, and it now includes every eligible employee at ZeniMax.

The CWA says the new agreement means Microsoft will take a neutral approach when employees express interest in joining the union. The workers can communicate with their peers and union reps about membership “in a way that encourages information sharing and avoids business disruptions.”

According to the CWA, workers will have access to a decision-making process that respects their privacy if they wish. In addition, it includes a dispute resolution and arbitration process in the case of any disagreements between the union and Microsoft.

“When we organized our union under a similar legal agreement the process was clear and management did not try to influence anyone’s decision and the company did not try to interfere with the voting process,” Branson wrote. “There is strength in numbers, and as our numbers grow at ZeniMax, at Microsoft, and in the video game industry, we will gain the respect we deserve and raise the standards of working conditions for everyone across the video gaming industry. When we benefit, the consumer and the company will ultimately benefit with us and help keep this industry stable for current and future workers.”

This article originally appeared on Engadget at https://www.engadget.com/microsoft-and-cwa-forge-labor-neutrality-agreement-covering-all-zenimax-workers-212643324.html?src=rss

Amazon Prime customers in the US now get free GrubHub+ delivery

Amazon is permanently offering free restaurant delivery via Grubhub+ as part of its Prime subscription, the company announced. If you live in the US and pay $139 per year for a Prime subscription, you'll pay no fee for eligible GrubHub orders over $12. You'll also see lower service fees, 5 percent credit back on pickup orders and exclusive offers. 

That works out to a value of $120 per year, according to Amazon. The retail giant had previously offered Prime clients a free one-year subscription to GrubHub+, but once it auto-renewed, you had to pay $129 per year on top of your Prime subscription. Now, it appears to be a permanent Prime inclusion.

Amazon's US customers can access GrubHub on Amazon.com and in the Amazon Shopping app with an "identical" ordering experience and prices to Grubhub.com or Grubhub's app, according to Amazon. To activate the offer, go to Amazon.com/grubhub. On top of the free delivery, Prime members can get $5 off GrubHub orders of $25 or more through June 2nd.

Though widely used, restaurant delivery services have been controversial. Both restaurants and customers complain about high delivery fees, and drivers are often receive low pay while shouldering heavy workloads. Most fees don't go to the driver, so many customers feel the need to add a tip onto the already high fees. In Europe, a deal was recently struck to reclassify millions of food delivery app workers as employees. 

Amazon's Prime membership includes other perks like Prime Video and free same-day delivery. However, it recently added an additional $3 per month fee to get Prime Video without ads (except for sporting events), and unlimited grocery delivery from Whole Foods or Amazon Fresh costs an additional $10 per month. 

This article originally appeared on Engadget at https://www.engadget.com/amazon-prime-customers-in-the-us-now-get-free-grubhub-delivery-075319082.html?src=rss

The TikTok ban law will be argued in court this September

TikTok will face off with the Justice Department this fall in its bid to stop a law that could lead to a ban of the app in the United States. The US Court of Appeals for the District of Columbia set a September date for oral arguments in two cases challenging a law that requires ByteDance to sell the app or face a ban.

TikTok filed a lawsuit claiming that the law was unconstitutional earlier this month. The company has said that divesting from ByteDance is “simply not possible” and that it had already negotiated with the US government to address national security concerns. Separately, a group of TikTok creators are also challenging the law. They claim that the law violates their First Amendment rights because they would lose their ability to communicate on the platform. TikTok is reportedly paying the creators’ legal fees in the case.

In September, the appeals court will hear challenges in both cases, which have been consolidated. As Reuters notes, the September date lines up with TikTok’s desire for a “fast-track” schedule in the case, which could eventually end up before the Supreme Court.

This article originally appeared on Engadget at https://www.engadget.com/the-tiktok-ban-law-will-be-argued-in-court-this-september-185025724.html?src=rss

The UK passes its version of the EU's Digital Markets Act

The UK has passed a bill that's the country's version of the European Union's Digital Markets Act (DMA). Legislators fast-tracked the Digital Markets, Competition and Consumers (DMCC) Bill before parliament dissolves on May 30 ahead of a general election in July.

The overarching aim of the DMCC, which is set to become law once it receives Royal Assent, is to “regulate and increase competition in digital markets.” It will come into force later this year.

The bill is broadly similar to the DMA, which led to the EU designating several large tech companies' services and products as "gatekeepers" and imposing stricter rules on them. The DMCC grants the Digital Markets Unit (DMU), a division of the Competition and Markets Authority, the authority to label companies with “substantial and entrenched market power” and “a position of strategic significance” as having Strategic Market Status (SMS).

Among other things, SMS companies will have to adhere to codes of conduct as determined by the DMU. Those will be based on the foundations of fair trading, openness and trust and transparency. The DMU has a broad canvas for defining the conduct requirements for each business. If a company breaches its code of conduct, it faces a fine of up to 10 percent of its global revenue.

There have been suggestions that the likes of Meta and Google may be forced to pay UK news publishers for using their work in the likes of Google News (and perhaps even for AI products). Others have suggested that Apple may be required to allow sideloading and third-party app stores on iOS, as in the EU. Companies may also be prohibited from prioritizing their own products and services in search results. However, the specific requirements for each SMS haven't been detailed yet. 

The DMCC also has implications for things like subscriptions, junk fees, fake reviews, ticket resales, mergers, antitrust and consumer protection. For the first time, the CMA will have the power to impose a hefty fine if it determines a company has violated a consumer law — and it won't have to go through courts to do so. 

This article originally appeared on Engadget at https://www.engadget.com/the-uk-passes-its-version-of-the-eus-digital-markets-act-175642166.html?src=rss

OpenAI will reportedly pay $250 million to put News Corp's journalism in ChatGPT

OpenAI and News Corp, the owner of The Wall Street Journal, MarketWatch, The Sun, and more than a dozen other publishing brands, have struck a multi-year deal to display news from these publications in ChatGPT, News Corp announced on Wednesday. OpenAI will be able to access both current and well as archived content from News Corp’s publications and use the data to further train its AI models. Neither company disclosed the terms of the deal, but a report in The Wall Street Journal estimated that News Corp would get $250 million over five years in cash and credits.

“The pact acknowledges that there is a premium for premium journalism,” News Corp Chief Executive Robert Thomson reportedly said in a memo to employees on Wednesday. “The digital age has been characterized by the dominance of distributors, often at the expense of creators, and many media companies have been swept away by a remorseless technological tide. The onus is now on us to make the most of this providential opportunity.”

Generative AI has exploded in popularity ever since OpenAI released ChatGPT at the end of 2022. But the quality of the responses provided by AI-powered chatbots is only as good as the data that is used to train the models that power it. So far, AI companies have trained their models by scraping publicly available data from the internet often without the consent of creators. But in recent times, they have been striking financial deals with the news industry to make sure that AI models can be trained on information that is current and authoritative. Over the last few months alone, OpenAI has announced partnerships with Reddit, the Financial Times, Dotdash Meredith, the Associated Press, German publisher Axel Springer, which owns Politico and Business Insider in the US and Bild and Die Welt in Germany, and Spain’s Prisa Media. Last month, News Corp also struck a deal reportedly between $5 and $6 million with Google to train its AI models, according to a report in The Information.

Google and OpenAI aren’t the only companies striking these deals to train their AI models. Hours before the News Corp announcement, Business Insider reported that Meta, which recently stuffed its own AI chatbot into Facebook, Messenger, WhatsApp, and Instagram, and also sells AI-powered sunglasses, was thinking about striking its own deals with news publishers to get access to training data.

Money from AI companies is increasingly a growing revenue source for a struggling news industry. But some publishers are still wary of striking these deals. The New York Times has sued OpenAI and Microsoft over using content for training AI systems. And the NYT, the BBC and The Verge have blocked OpenAI from scraping their websites.

This article originally appeared on Engadget at https://www.engadget.com/openai-will-reportedly-pay-250-million-to-put-news-corps-journalism-in-chatgpt-214615249.html?src=rss

Apple is battling a $2 billion EU fine over App Store practices

Apple has formally challenged a €1.8 billion ($1.95 billion) antitrust fine issued by the European Union, according to a report. The bloc handed down the penalty in March after determining that Apple had constrained competing music streaming services on the App Store following a 2019 complaint from Spotify.

At the time, Apple pledged to appeal the decision, arguing that the EU failed to "uncover any credible evidence of consumer harm." Bloomberg reports that Apple has now filed a suit in an attempt to overturn the ruling.

Along with the fine, the EU instructed Apple to stop blocking rival music-streaming platforms from telling users that they could sign up for their services at a lower cost away from the App Store. Spotify claimed it had to increase subscription prices to cover costs related to how Apple runs the App Store. That's despite Spotify not making it possible to upgrade to Premium directly through its iOS app — doing so would mean having to fork over a commission to Apple. For its part, Apple maintains that Spotify doesn't pay it anything, even though the latter taps into its APIs, beta testing tools and more.

Spotify's complaint predated the Digital Markets Act coming into force. That law stops defined gatekeepers — including Apple and Play Store operator Google — banning developers from telling users about cheaper ways to pay for their products outside of their app marketplaces. The EU is currently investigating both companies over their compliance with that aspect of the law.

This article originally appeared on Engadget at https://www.engadget.com/apple-is-battling-a-2-billion-eu-fine-over-app-store-practices-160032104.html?src=rss

Yuck: Slack has been scanning your messages to train its AI models

Slack trains machine-learning models on user messages, files and other content without explicit permission. The training is opt-out, meaning your private data will be leeched by default. Making matters worse, you’ll have to ask your organization’s Slack admin (human resources, IT, etc.) to email the company to ask it to stop. (You can’t do it yourself.) Welcome to the dark side of the new AI training data gold rush.

Corey Quinn, an executive at DuckBill Group, spotted the policy in a blurb in Slack’s Privacy Principles and posted about it on X (via PCMag). The section reads (emphasis ours), “To develop AI/ML models, our systems analyze Customer Data (e.g. messages, content, and files) submitted to Slack as well as Other Information (including usage information) as defined in our Privacy Policy and in your customer agreement.”

The opt-out process requires you to do all the work to protect your data. According to the privacy notice, “To opt out, please have your Org or Workspace Owners or Primary Owner contact our Customer Experience team at feedback@slack.com with your Workspace/Org URL and the subject line ‘Slack Global model opt-out request.’ We will process your request and respond once the opt out has been completed.”

I'm sorry Slack, you're doing fucking WHAT with user DMs, messages, files, etc? I'm positive I'm not reading this correctly. pic.twitter.com/6ORZNS2RxC

— Corey Quinn (@QuinnyPig) May 16, 2024

The company replied to Quinn’s message on X: “To clarify, Slack has platform-level machine-learning models for things like channel and emoji recommendations and search results. And yes, customers can exclude their data from helping train those (non-generative) ML models.”

How long ago the Salesforce-owned company snuck the tidbit into its terms is unclear. It’s misleading, at best, to say customers can opt out when “customers” doesn’t include employees working within an organization. They have to ask whoever handles Slack access at their business to do that — and I hope they will oblige.

Inconsistencies in Slack’s privacy policies add to the confusion. One section states, “When developing Al/ML models or otherwise analyzing Customer Data, Slack can’t access the underlying content. We have various technical measures preventing this from occurring.” However, the machine-learning model training policy seemingly contradicts this statement, leaving plenty of room for confusion. 

In addition, Slack’s webpage marketing its premium generative AI tools reads, “Work without worry. Your data is your data. We don’t use it to train Slack AI. Everything runs on Slack’s secure infrastructure, meeting the same compliance standards as Slack itself.”

In this case, the company is speaking of its premium generative AI tools, separate from the machine learning models it’s training on without explicit permission. However, as PCMag notes, implying that all of your data is safe from AI training is, at best, a highly misleading statement when the company apparently gets to pick and choose which AI models that statement covers.

Engadget tried to contact Slack via multiple channels but didn’t receive a response at the time of publication. We’ll update this story if we hear back.

This article originally appeared on Engadget at https://www.engadget.com/yuck-slack-has-been-scanning-your-messages-to-train-its-ai-models-181918245.html?src=rss

Netflix is becoming an ad-tech company

There was a time when streamers wooed potential customers with the promise of an ad-free experience. In recent years, however, companies such as Netflix, Amazon, Disney and more have hiked up their prices and made an ad-supported tier the most affordable option. Now, Netflix is taking the next step towards becoming a de-facto ad tech company by moving its development in-house, according to The Hollywood Reporter

Netflix announced the shift during its upfront preview, in which the company also shared that its $7 per month ad-supported tier has 40 million monthly active users. The ad-supported plan is reportedly getting 40 percent of new signups, with it having 15 million users just six months ago, in November. 

The streaming company has relied heavily on Microsoft to reach this success, partnering with the tech giant in 2022 on advertising and sales. But, the training wheels are coming off with Netflix's choice to move things in house, a choice that "will allow us to power the ads plan with the same level of excellence that’s made Netflix the leader in streaming technology today," Netflix ads chief Amy Reinhard said. Microsoft will also no longer be Netflix's sole ad tech partner, as the streamer will start working with companies like Google’s Display & Video 360 and The Trade Desk later this summer. 

This article originally appeared on Engadget at https://www.engadget.com/netflix-is-becoming-an-ad-tech-company-130004240.html?src=rss