The parents of a teenager who was killed in Florida’s Parkland school shooting in 2018 have started a bold new project called The Shotline to lobby for stricter gun laws in the country. The Shotline uses AI to recreate the voices of children killed by gun violence and send recordings through automated calls to lawmakers, The Wall Street Journal reported. 

The project launched on Wednesday, six years after a gunman killed 17 people and injured more than a dozen at a high school in Parkland, Florida. It features the voice of six children, some as young as ten, and young adults, who have lost their lives in incidents of gun violence across the US. Once you type in your zip code, The Shotline finds your local representative and lets you place an automated call from one of the six dead people in their own voice, urging for stronger gun control laws. “I’m back today because my parents used AI to recreate my voice to call you,” says the AI-generated voice of Joaquin Oliver, one of the teenagers killed in the Parkland shooting. “Other victims like me will be calling too.” At the time of publishing, more than 8,000 AI calls had been submitted to lawmakers through the website.

“This is a United States problem and we have not been able to fix it,” Oliver’s father Manuel, who started the project along with his wife Patricia, told the Journal. “If we need to use creepy stuff to fix it, welcome to the creepy.”

To recreate the voices, the Olivers used a voice cloning service from ElevenLabs, a two-year-old startup that recently raised $80 million in a round of funding led by Andreessen Horowitz. Using just a few minutes of vocal samples, the software is able to recreate voices in more than two dozen languages. The Olivers reportedly used their son’s social media posts for his voice samples. Parents and legal guardians of gun violence victims can fill up a form to submit their voices to The Shotline to be added its repository of AI-generated voices.

The project raises ethical questions about using AI to generate deepfakes of voices belonging to dead people. Last week, the Federal Communications Commission declared that robocalls made using AI-generated voices were illegal, a decision that came weeks after voters in New Hampshire received calls impersonating President Joe Biden telling them to not vote in their state’s primary. An analysis by security company called Pindrop revealed that Biden’s audio deepfake was created using software from ElevenLabs.

The company’s co-founder Mati Staniszewski told the Journal that ElevenLabs allows people to recreate the voices of dead relatives if they have the rights and permissions. But so far, it's not clear whether parents of minors had the rights to their children's likenesses.

Last week, The Browser Company, a startup that makes the Arc web browser, released a slick new iPhone app called Arc Search. Instead of displaying links, its brand new “Browse for Me” feature reads the first handful of pages and summarizes them into a single, custom-built, Arc-formatted web page using large language models from OpenAI and others. If a user does click through to any of the actual pages, Arc Search blocks ads, cookies and trackers by default. Arc’s efforts to reimagine web browsing have received near-universal acclaim. But over the last few days, “Browse for Me” earned The Browser Company its first online backlash.

For decades, websites have served ads and pushed people visiting them towards paying for subscriptions. Monetizing traffic is one of the primary ways most creators on the web continue to make a living. Reducing the need for people to visit actual websites deprives those creators of compensation for their work, and disincentivizes them from publishing anything at all.

“Web creators are trying to share their knowledge and get supported while doing so”, tweeted Ben Goodger, a software engineer who helped create both Firefox and Chrome. “I get how this helps users. How does it help creators? Without them there is no web…” After all, if a web browser sucked out all information from web pages without users needing to actually visit them, why would anyone bother making websites in the first place?

The backlash has prompted the company’s co-founder and CEO Josh Miller to question the fundamental nature of how the web is monetized. Miller, who was previously a product director at the White House and worked at Facebook after it acquired his previous startup, Branch, told Goodger on X that how creators monetize web pages needs to evolve. He also told Platformer’s Casey Newton that generative AI presents an opportunity to “shake up the stagnant oligopoly that runs much of the web today” but admitted that he didn’t know how writers and creators who made the actual website that his browser scrapes from would be compensated. “It completely upends the economics of publishing on the internet,” he admitted.

Miller declined to speak to Engadget, and The Browser Company did not respond to Engadget’s questions.

Arc set itself apart from other web browsers by fundamentally rethinking how web browsers look and work ever since it was released to the general public in July last year. It did this by adding features like the ability to split multiple tabs vertically and offering a picture-in-picture mode for Google Meet video conferences. But for the last few months, Arc has been rapidly adding AI-powered features such as automatic web page summaries, ChatGPT integration and giving users the option to switch their default search engine to Perplexity, a Google rival that uses AI to provide answers to search queries by summarizing web pages in a chat-style interface and providing tiny citations to sources. The “Browse for Me” feature lands Arc smack in the middle of one of AI’s biggest ethical quandaries: who pays creators when AI products rip off and repurpose their content?

“The best thing about the internet is that somebody super passionate about something makes a website about the thing that they love,” tech entrepreneur and blogging pioneer Anil Dash told Engadget. “This new feature from Arc intermediates that and diminishes that.” In a post on Threads shortly after Arc released the app, Dash criticized modern search engines and AI chatbots that sucked up the internet’s content and aimed to stop people from visiting websites, calling them “deeply destructive.”

It’s easy, Dash said, to blame the pop-ups, cookies and intrusive advertisements that power the economic engine of the modern web as the reason why browsing feels broken now. And there may be signs that users are warming to the concept of having their information presented to them summarized by large language models rather than manually clicking around multiple web pages. On Thursday, Miller tweeted that people chose “Browse for Me” over regular Google search in Arc Search on mobile for approximately 32 percent of all queries. The company is currently working on making that the default search experience and also bringing it to its desktop browser.

“It’s not intellectually honest to say that this is better for users,” said Dash. “We only focus on short term user benefit and not the idea that users want to be fully informed about the impact they’re having on the entire digital ecosystem by doing this.” Summarizing this double-edged sword succinctly a food blogger tweeted at Miller, "As a consumer, this is awesome. As a blogger, I’m a lil afraid.”

Last week, Matt Karolian, the vice president of platforms, research and development at The Boston Globe typed “top Boston news” into Arc Search and hit “Browse for Me”. Within seconds, the app had scanned local Boston news sites and presented a list of headlines containing local developments and weather updates. “News orgs are gonna lose their shit about Arc Search,” Karolian posted on Threads. “It’ll read your journalism, summarize it for the user…and then if the user does click a link, they block the ads.”

Local news publishers, Karolian told Engadget, almost entirely depend on selling ads and subscriptions to readers who visit their websites to survive. “When tech platforms come along and disintermediate that experience without any regard for the impact it could have, it is deeply disappointing.” Arc Search does include prominent links and citations to the websites it summarizes from. But Karolian said that this misses the point. “It fails to ponder the consequences of what happens when you roll out products like this.”

Arc Search isn’t the only service using AI to summarize information from web pages. Google, the world’s biggest search engine, now offers AI-generated summaries to users’ queries at the top of its search results, something that experts have previously called “a bit like dropping a bomb right at the center of the information nexus.” Arc Search, however, goes a step beyond and eliminates search results altogether. Meanwhile, Miller has continued to tweet throughout the controversy, posting vague musings about websites in an “AI-first internet” while simultaneously releasing products based on concepts he has admittedly still not sorted out.

On a recent episode of The Vergecast that Miller appeared on, he compared what Arc Search might do to the economics of the web to what Craigslist did to business models of print newspapers. “I think it’s absolutely true that Arc Search and the fact that we remove the clutter and the BS and make you faster and get you what you need in a lot less time is objectively good for the vast majority of people, and it is also true that it breaks something,” he says. “It breaks a bit of the value exchange. We are grappling with a revolution with how software works and how computers work and that’s going to mess up some things.”

Karolian from The Globe said that the behavior of tech companies applying AI to content on the web reminded him of a monologue delivered by Ian Malcolm, one of the protagonists in Jurassic Park to park creator John Hammond about applying the power of technology without considering its impact: “Your scientists were so preoccupied with whether or not they could they didn’t stop if they should.”

Disney will invest $1.5 billion in Epic Games, the creator of Fortnite, the company announced on Wednesday. As part of the initiative, Disney and Epic Games will create a brand new “games and entertainment universe” over the next few years, Disney said in a statement.

“Our exciting new relationship with Epic Games will bring together Disneys beloved brands and franchises with the hugely popular Fortnite in a transformational new games an entertainment universe,” wrote Disney CEO Bob Iger in the statement. “This marks Disney’s biggest entry ever into the world of games and offers significant opportunities for growth and expansion.”

Players will be able to “play, watch, shop and engage with content, characters and stories from Disney, Pixar, Marvel, Star Wars, Avatar, and more” in the new entertainment universe, which will be powered by Epic’s flagship Unreal Engine. Disney currently uses Unreal Engine to produce movies, video games, and content used in Disney theme parks around the world. It has also partnered with Epic Games previously to bring characters from Marvel, Tron, and Star Wars to Fortnite.

Neither company disclosed how much the valuation of Epic Games, a private company, would be after Disney's investment. Chinese technology conglomerate Tencent currently owns 40 percent of Epic Games, while Sony owns just over 5 percent.

“[We] are collaborating on something entirely new to build a persistent, open and interoperable ecosystem that will bring together the Disney and Fortnite communities,” said Epic Games CEO Tim Sweeney in the statement. “Disney was one of the first companies to believe in the potential of bringing their worlds together with ours in Fortnite[.]”

Three of the biggest sports TV companies in the US — ESPN, Fox, and Warner Bros. Discovery — will launch a streaming sports service in the fall of 2024, the companies said in a joint statement on Tuesday. It will stream sporting events from networks that all three companies own, including games from the NFL, MLB, NHL, and the NBA. Importantly, subscribers will also be able to stream linear channels, including ESPN, ESPN2, ESPNU, SECN, ACCN, ESPNEWS, ABC, FOX, FS1, FS2, BTN, TNT, TBS, truTV, and ESPN+, helpful for anyone thinking about canceling cable.

The name of the service and its pricing will be announced later this year, the companies said. It will be available as a standalone app that anyone in the US can subscribe to. But customers will also be able to bundle it with their existing Disney+, Hulu, and Max subscriptions for an undisclosed fee.

Each network will own one-third of the service, which will be run by an independent management team. Still the new service won’t be the one-stop shop that diehard sports fanatics might want it to be. Amazon, for instance, owns Thursday Night Football; Apple owns Major League Soccer; NBC owns Sunday Night Football; and Paramount owns some NFL rights.

Comcast is discontinuing its its “Xfinity 10G Network” branding to describe its internet service after a National Advertising Review Board (NARB) panel found that the term could mislead consumers into thinking that Comcast’s cellular and broadband services would offer much faster speeds than current-generation networks. Comcast rivals T-Mobile and Verizon had challenged the branding with the National Advertising Division (NAD), an ad industry watchdog, which had recommended that Comcast get rid of it in October 2023. Comcast’s confusing branding is at the heart of this challenge: “5G” refers to mobile internet, while “10G” refers to 10-gigabit broadband speeds typically delivered to homes through physical infrastructure.

On Wednesday, the NARB said that it agreed with the NAD’s decision and recommended that Comcast “discontinue use of the term 10G in the product service name ‘Xfinity 10G Network’ and when 10G is used descriptively to describe the Xfinity network.” The NARB found that the branding could mislead consumers into thinking that “10G” offered significantly faster speeds than current-generation 5G networks

The NARB also decided that using “10G” to refer to home broadband, as Comcast did, was misleading because consumers would assume that they would get 10-gigabit internet speeds on every Xfinity connection. In reality, as Ars Technica pointed out, getting those speeds requires getting Xfinity’s fiber-to-the-home connection, which typically costs hundreds of dollars more in monthly fees, installation, and activation over Xifnity’s regular cable broadband plans.

In a statement that Comcast provided to the NARB, the company agreed to stop using the misleading branding in its marketing. "Although Comcast strongly disagrees with NARB's analysis and approach, Comcast will discontinue use of the brand name 'Xfinity 10G Network' and will not use the term '10G' in a manner that misleadingly describes the Xfinity network itself," Comcast said. 

The company said, however, that it still “reserves the right” to use both “10G” and “Xifnity 10G” in ways that do “not misleadingly describe the Xfinity network itself”, so expect both terms to still show up in Xfinity marketing, just, hopefully, in less misleading ways.

PayPal is laying off nine percent of its workforce, the company’s CEO Alex Chriss told staff in a letter on Tuesday that PayPal made public hours later. The decision will impact about 2,500 employees, who will find out their fate between today and the end of the week, Bloomberg reported earlier. PayPal's layoffs come almost exactly a year after the company fired more than 2,000 workers to keep costs down. 

Despite thousands of job cuts in 2023, layoffs at tech companies have continued into 2024. On the same day as PayPal's latest layoffs, Jack Dorsey's Block, the company that owns Cash App, Foundational, and Square, conducted its second round of layoffs in two months, cutting nearly a thousand people. Earlier this month, Google laid off more than a thousand workers in its Assisstant and hardware divisions, with CEO Sundar Pichai warning employees to brace for more cuts through the year. Discord, eBay, Riot Games, TikTok, Microsoft, iRobot, Amazon, Unity, and Duolingo, among others, have collectively cut thousands of jobs in January

PayPal was one of the earliest companies in online payments industry, but in recent years, rivals like Zelle and tech companies with deep pockets like Apple, have entered the space. The competition in the payments industry is putting pressure on PayPal. Bloomberg noted that four analysts have downgraded the company’s stock this month. The company will "continue to invest in areas of the business we believe will create and accelerate growth," Chriss said in the letter. 

PayPal's layoffs are happening despite the company's strong growth throughout 2023. The company's revenue as of September 2023 was $7.42 billion, an increase of more than eight percent compared to its revenue a year before. It beat earnings expectations and reported a "double digit growth" in the number of transactions that happened over its platform. The Information noted that Chriss, who took over as the company's CEO in September 2023, said in PayPal's last earnings call in November 2023 that its costs were "too high" and were "slowing us down."

The Federal Trade Commission is launching an inquiry into massive investments made by Microsoft, Amazon and Alphabet into generative AI startups OpenAI and Anthropic, the agency announced on Thursday. The FTC said that it had issued “compulsory orders” to the companies and would scrutinize their relationships with AI startups to understand their impact on competition.

“History shows that new technologies can create new markets and healthy competition,” FTC Chair Lina Khan said in a statement. “As companies race to develop and monetize AI, we must guard against tactics that foreclose this opportunity. Our study will shed light on whether investments and partnerships pursued by dominant companies risk distorting innovation and undermining fair competition.” The companies have 45 days to respond to the agency. 

Ever since OpenAI released ChatGPT at the end of 2022, generative AI has exploded, sparking both excitement about its potential to increase productivity as well as anxiety about job losses. Against this backdrop, the world’s largest tech companies have been racing to develop their own versions of the tech as well as pouring billions of dollars into smaller startups creating it. Microsoft, for instance, invested more than $13 billion into OpenAI for a 49 percent stake, using the startup’s tech to add generative AI capabilities to Bing, its own search engine, as well as Windows and Office. Amazon and Alphabet invested $4 billion and $2 billion in Anthropic, an AI startup that makes a chatbot called Claude.

In an opinion column in The New York Times last year, the FTC’s Khan wrote that “the expanding adoption of AI risks further locking in the market dominance of large incumbent technology firms” and argued for AI regulation.

As part of its investigation, the FTC is seeking information about the specifics of Microsoft, Amazon and Alphabet’s investments, decisions around new product releases, oversight rights, analyses of market share and potential for sales growth among other details.

The US isn’t the only country examining Big Tech’s ties with generative AI startups. The UK’s Competition and Markets Authority said last month that it was examining whether Microsoft’s investment into OpenAI was subject to antitrust law.

In a post on X in December, Microsoft’s president Brad Smith characterized the company’s OpenAI investment as a partnership “that has fostered more AI innovation and competition, while preserving independence for both companies.” Microsoft currently has a non-voting observer seat on OpenAI’s board, which, said Smith, was “very different from an acquisition.”

Microsoft, Amazon, Alphabet, Anthropic, and OpenAI did not immediately respond to a request for comment from Engadget.

Netflix said that user engagement with games on the service tripled in 2023. “[Despite] games still being small, and certainly not yet material relative to our film and series business, we’re pleased with this progress,” the company said in its earnings report on Tuesday. As an example, the company pointed to the addition of the Grand Theft Auto trilogy to the service last year, although it isn't clear how much the trilogy, which only arrived on Netflix on December 14, helped drive engagement in the final two weeks of the year. 

Netflix said that Grand Theft Auto has become its “most successful launch to date” in terms of installs and engagement. It didn’t say how many people had downloaded the trilogy since it was released on the platform, however. Some customers had signed up for Netflix just to play the Grand Theft Auto games, the company said.

That’s a big change from 2022, when and analysis from Apptopia and CNBC revealed that less than one percent of Netflix’s customers were playing games, which the company had made available to anyone with a Netflix subscription a year earlier. Despite the slow uptake, Netflix continued adding games to the platform. It’s growing gaming library includes popular titles like Hades, Dead Cells, Braid, Death’s Door and Katana Zero, as well as games such as Oxenfree II: Lost Signal, which it developed on its own after buying indie developer Night School. The platform also includes games based on its own popular original shows like Money Heist and The Dragon Prince.

Beyond gaming, Netflix said that it added 13.1 million subscribers in the last three months of 2023, the highest number of subscribers it has added since the explosive growth it experienced during the pandemic. The total number of Netflix subscribers around the world is now 260 million.

Days after laying off more than a thousand employees from Pixel, Nest, Fitbit, Google Assistant and core engineering divisions, Google is cutting “hundreds of roles” on its advertising sales team, a company spokesperson told Engadget on Tuesday.

“Every year we go through a rigorous process to structure our team to provide the best service to our Ads customers,” the company said in a statement. “We map customers to the right specialist teams and sales channels to meet their service needs. As part of this, a few hundred roles globally are being eliminated and impacted employees will be able to apply for open roles on the team or elsewhere at Google.”

The spokesperson declined to share information about the exact number of employees impacted by the cuts or where they were located. The news was first reported by Business Insider, which obtained a memo that Google’s chief business officer Philipp Schindler sent staff on Tuesday.

Google’s latest cuts continue the trend of layoffs at tech companies, which shed thousands of jobs in 2023. In the first two weeks of this year, for instance Amazon cut hundreds of workers in video game streaming service Twitch, Prime Video, MGM Studios, and Audible. Discord, Meta, Unity and Duolingo have also let go employees in 2024.

In December, The Information reported that Google was planning to reorganize its ad sales unit, which has more than 30,000 people, in favor of using machine learning to help customers buy more ads on flagship products like Google Search and YouTube, which is how the company makes a bulk of its revenue. Most of the company’s cuts taking place today will focus on ad sales teams selling ads to large businesses.

Meanwhile, the company is reportedly throwing millions of dollars of stock at select researchers at DeepMind, its artificial intelligence unit, to stop them from decamping to rivals like OpenAI.

A federal appeals court in Washington D.C. has allowed Apple to continue importing the Apple Watch Series 9 and Apple Watch Ultra 2 models on Wednesday. The court’s decision comes a day after Apple filed an appeal against a decision by the International Trade Commission (ITC) to ban imports of both models of the Apple Watch, which are at the heart of a patent dispute.

The court’s ruling is temporary. It has given the ITC until January 10 to respond to Apple’s motion for a longer-term pause on the ban during the appeals process, Reuters reported. This means that Apple should be able to resume Apple Watch sales on its website and in Apple Stores in the US, something that the company had stopped doing last week. Both models of the Watch were still unavailable on Apple’s website at the time of publishing. Apple didn’t respond to a request for comment from Engadget.

The Watch side of Apple's business generates about $17 billion a year, according to Bloomberg. In October, the ITC determined that Apple violated two patents belonging to another California-based company called Masimo. Both patents revolved around the blood-oxygen sensor that Apple has included in most models of the Watch since 2020. The ITC denied Apple’s appeal against its decision, sending the case all the way to the White House for a Presidential Review. President Biden, however, did not veto the ITC’s decision, which meant that the ban officially went into effect last week.

In its appeal filed on Tuesday, Apple claimed that the company will “suffer irreparable harm” if the ban continued. The company is currently exploring redesigning the blood oxygen sensors in its smartwatch after both the ITC and Masimo agreed that a software fix, which the company was initially scrambling to issue, would be insufficient to resolve the patent dispute.