Samsung reportedly requires independent repair stores to rat on customers using aftermarket parts

If you take in your Samsung device to an independent shop for repair, Samsung requires the store to send your name, contact information, device identifier, and the nature of your complaint to the mothership. Worse, if the repair store detects that your device has been previously repaired with an aftermarket or a non-Samsung part, Samsung requires the establishment to “immediately disassemble” your device and “immediately notify” the company.

These details were revealed thanks to 404 Media, which obtained a contract that Samsung requires all independent repair stores to sign in exchange for selling them genuine repair parts. Here’s the relevant section from the contract: “Company shall immediately disassemble all products that are created or assembled out of, comprised of, or that contain any Service Parts not purchased from Samsung.” It adds that the store “shall immediately notify Samsung in writing of the details and circumstances of any unauthorized use or misappropriation of any Service Part for any purpose other than pursuant to this Agreement. Samsung may terminate this Agreement if these terms are violated.” Samsung did not respond to a request for comment from Engadget.

Samsung’s contract is troubling — customers who take their devices to independent repair stores do not necessarily expect their personal information to the sent to the device manufacturer. And if they’ve previously repaired their devices by using third-party parts that are often vastly cheaper than official ones (and just as good in many cases), they certainly do not expect an repair store to snitch on them to the manufacturer and have their device rendered unusable.

Experts who spoke to 404 Media said that consumers are within their rights to use third-party parts to repair devices they own under the Magnuson Moss Warranty Act, a federal law that governs consumer product warranties in the US.So far, Right to Repair legislation exists in 30 states in the country according to the Public Interest Research Group (PIRG), a consumer advocacy organization. But in states like New York, Minnesota and California where this legislation goes into effect this year, contracts like the one Samsung makes repair stores sign would be illegal, 404 Media pointed out.

“This is exactly the kind of onerous, one-sided ‘agreement’ that necessitates the right-to-repair,” Kit Walsh, a staff attorney at the Electronic Freedom Foundation told the publication. “In addition to the provision you mentioned about dismantling devices with third-party components, these create additional disincentives to getting devices repaired, which can harm both device security and the environment as repairable devices wind up in landfills.”

This isn’t the only incident around device repair that Samsung has found itself in hot water. Hours before the report from 404 Media, repair blog and parts retailer iFixit announced that it was ending its collaboration with Samsung to launch a “Repair Hub” less than two years into the partnership. “Samsung’s approach to repairability does not align with our mission,” iFixit said in a blog post, citing the high prices of Samsung’s parts and the unrepairable nature of Samsung’s devices that “remained frustratingly glued together” as reasons for pulling the plug.

This article originally appeared on Engadget at https://www.engadget.com/samsung-reportedly-requires-independent-repair-stores-to-rat-on-customers-using-aftermarket-parts-203925729.html?src=rss

Robocaller behind AI Biden deepfake faces charges and hefty FCC fine

A political consultant who admitted to using a deepfake of President Joe Biden's voice in a robocall scheme this year is facing several charges as well as a hefty fine from the Federal Communications Commission. Steve Kramer (pictured above) said his aim with the New Hampshire primary robocall was to warn people about the dangers of artificial intelligence, as The Hill notes.

Kramer previously worked for Dean Phillips, a long-shot Democratic presidential candidate who suspended his campaign in March. Kramer has called for "immediate action" on AI "across all regulatory bodies and platforms."

He has now been charged with 13 felony counts of voter suppression and 13 misdemeanor counts of impersonation of a candidate. The phony Biden voice allegedly urged people not to participate in the primary and to “save your vote for the November election.” New Hampshire Attorney General John Formella, who announced the charges, said in February that the robocall reached as many as 25,000 voters.

The FCC has proposed a $6 million fine against Kramer, citing an alleged violation of the Truth in Caller ID Act as the robocall is said to have spoofed a local political consultant's phone number. The agency also proposed a $2 million fine against Lingo Telecom, the telecom carrier that operated the phone lines, for allegedly violating caller ID authentication rules. The FCC banned AI-generated voices in robocalls soon after the Kramer incident.

“New Hampshire remains committed to ensuring that our elections remain free from unlawful interference and our investigation into this matter remains ongoing," AG Formella said. "The Federal Communications Commission will separately be announcing an enforcement action against Mr. Kramer based on violations of federal law. I am pleased to see that our federal partners are similarly committed to protecting consumers and voters from harmful robocalls and voter suppression."

Meanwhile, the FCC may soon require political advertisers to disclose the use of any AI in TV and radio spots. However, chairwoman Jessica Rosenworcel is not seeking to ban the use of AI-generated content in political ads. “As artificial intelligence tools become more accessible, the commission wants to make sure consumers are fully informed when the technology is used,” Rosenworcel said in a statement on Wednesday.

This article originally appeared on Engadget at https://www.engadget.com/robocaller-behind-ai-biden-deepfake-faces-charges-and-hefty-fcc-fine-201803214.html?src=rss

Google plans to run a fiber optic cable from Kenya to Australia

Google said on Thursday it will build a fiber optic cable to connect Africa and Australia. Named Umoja (a Swahili word meaning “unity”), one end of the cable will start in Kenya and pass through Uganda, Rwanda, the Democratic Republic of the Congo, Zambia, Zimbabwe and South Africa (with access points for the countries) before crossing the Indian Ocean to the land down under.

Google says the project is designed to “increase digital connectivity, accelerate economic growth, and deepen resilience across Africa.” In addition to the cable itself, the company says it will work with the Kenyan government to boost cybersecurity, data-driven innovation, digital upskilling and responsibly and safely deploying AI.

Umoja will join Equiano, Google’s private undersea cable running between Portugal and South Africa (with pitstops in other nations).

Google says the new route is critical to strengthen network resilience in the region, which has a history of “high-impact outages.” In other words, more network redundancy makes outages less catastrophic to the area’s broadband infrastructure.

“The new intercontinental fiber optic route will significantly enhance our global and regional digital infrastructure,” Kenyan President William Ruto wrote about the initiative in a Google blog post. “This initiative is crucial in ensuring the redundancy and resilience of our region’s connectivity to the rest of the world, especially in light of recent disruptions caused by cuts to sub-sea cables. By strengthening our digital backbone, we are not only improving reliability but also paving the way for increased digital inclusion, innovation, and economic opportunities for our people and businesses.”

This article originally appeared on Engadget at https://www.engadget.com/google-plans-to-run-a-fiber-optic-cable-from-kenya-to-australia-191744476.html?src=rss

Devolver Digital is celebrating its 15th birthday with a livestream on June 7

Devolver Digital is holding a livestream event on June 7 at 2PM ET to celebrate its 15th birthday and drop a bunch of “updates and release dates for upcoming titles.” It’s part of this year’s Summer Game Fest, which also kicks off on June 7 and is quickly becoming the de facto replacement for E3. You can stream the event in a number of ways, including the company's official website

What’s likely to be revealed by Devolver at the livestream? The company remains mum, but more information on Skate Story is practically guaranteed. The game was supposed to come out last year, so a release date is likely. We could also get updates on the action title The Plucky Squire and the bizarre man-baby walking simulator Baby Steps. The company has also promised “exciting new reveals”, which could mean just about anything from Hotline Miami 3 to previously unannounced IPs.

One thing’s for sure. The event will most definitely be quirky and entertaining. This has become Devolver’s trademark, as previous livestreams have included riffs on public access TV, parodies of massive game conferences like E3 and game designer Goichi Suda, sort of, in a mech suit.

There are other events already scheduled around Summer Game Fest. The biggest of the bunch will be the Xbox Games Showcase on June 9. This stream is likely to feature a deep dive into the next Call of Duty entry.

This article originally appeared on Engadget at https://www.engadget.com/devolver-digital-is-celebrating-its-15th-birthday-with-a-livestream-on-june-7-184301686.html?src=rss

Spotify’s Car Thing will soon transform into Spotify’s Car Brick

Spotify’s Car Thing, a limited hardware “test” the company began shipping only three years ago, is about to bite the dust. The company wrote on Thursday that the device, which brought Spotify to automobiles without Apple CarPlay or Android Auto, will “no longer be operational” as of December 9.

Car Thing was aimed at drivers who want to listen to Spotify in their cars but don’t have modern systems with built-in streaming apps. The $90 device let you control the service with voice recognition and preset buttons, and it had a four-inch color touchscreen. However, Spotify had already discontinued it by mid-2022.

In our 2021 preview, Engadget’s Billy Steele wrote that the gadget seemed unnecessary at first but proved useful after two weeks of use. “While it seems only Spotify die-hards would be interested in something like this, it does offer an upgrade for older cars,” our audio gear expert wrote. “I’m never getting built-in voice control in [the 2006 Honda] Element, and the ability to keep Waze on my phone and Spotify on another display definitely reduced the need to fiddle with either while driving.”

Billy Steele for Engadget

Spotify’s official explanation for ditching its first hardware product is that it’s “part of our ongoing efforts to streamline our product offerings” (read: save money) and that it lets the streaming service “focus on developing new features and enhancements that will ultimately provide a better experience to all Spotify users.”

Those new features and enhancements are anyone’s guess because the company adds that it doesn’t plan on launching a replacement product or a new version of Car Thing. Of course, you can listen to Spotify in your car with your phone connected through Bluetooth or a cable, and many drivers now have Android Auto and Apple CarPlay, which provide access to much more than a single music app.

Spotify recommends factory resetting the Car Thing and disposing of it after it kicks the bucket in December. The company isn’t offering any refunds or trade-in options — something to keep in mind if it ever rolls out more limited hardware experiments.

This article originally appeared on Engadget at https://www.engadget.com/spotifys-car-thing-will-soon-transform-into-spotifys-car-brick-180208232.html?src=rss

Atari just bought Intellivision, putting an end to the very first console war

Atari just announced that it has acquired the Intellivision brand, along with more than 200 games from Intellivision Entertainment LLC. This puts an end to the very first console war, as Atari and Intellivison were bitter rivals going all the way back to 1979. The original Intellivision console, released by Mattel, went up against the Atari VCS (later named the 2600) a full decade before Nintendo and Sega started their beef.

“Uniting Atari and Intellivision after 45 years ends the longest-running console war in history,” said Mike Mika, the studio head at Atari-owned Digital Eclipse.

The deal doesn’t include the long-delayed Intellivision Amico retro console. Intellivision Entertainment LLC will continue working on the Amico as a separate and rebranded company and will use a license provided by Atari to release Intellivision games on it. The company has had a difficult time getting the console funded after originally announcing it back in 2018. It did manage, however, to release a truly bizarre app for iOS and Android devices that requires two smartphones or tablets to work. One device displays the game and the other acts as a controller. It’s a weird idea and, according to Kotaku, "one janky piece of crap."

Time to get the tee ☺️https://t.co/wMIHMw4RlN pic.twitter.com/11zcG9yGjA

— Atari (@atari) May 23, 2024

As for Atari, it’s already making use of the Intellivision brand by adding items like t-shirts to its online store. Atari CEO and chairman Wade Rosen said on X that the acquisition presented a “very rare opportunity to unite former competitors and bring together fans of Atari, Intellivision and the golden age of gaming.” The ColecoVision, another console from the early 1980s, was also part of this golden age of gaming, but has yet to be snatched up by Atari.

This article originally appeared on Engadget at https://www.engadget.com/atari-just-bought-intellivision-putting-an-end-to-the-very-first-console-war-172320606.html?src=rss

The next Call of Duty is Black Ops 6

Activision has confirmed that the next Call of Duty game will be Black Ops 6. The publisher updated the website for the military shooter franchise to reveal the title, promising that “official lines of communication have begun,” which essentially means the game’s marketing is shifting from teaser mode to slow-trickle reveal mode.

Xbox’s X (Twitter) account posted in late April that a “[REDACTED] Direct” event would follow the Xbox Showcase on Sunday, June 9. It was never much of a mystery that it would be a Call of Duty reveal: The logo matched the franchise’s military art style, and it had already been reported that the next installment in the long-running series would arrive this year.

On Thursday, a short teaser video on Xbox’s X account removed the redaction to reveal Black Ops 6. So you can look forward to a hype session for the first Call of Duty game unveiled under Microsoft ownership.

Activision

The Call of Duty website shows additional teasers that capitalize on conspiracy theorists’ worldviews. A shadowy video shows law enforcement body cam footage, building up to the (fairly corny) reveal of Mount Rushmore (Six Grandfathers Mountain before it was carved up) with blindfolds covering each of the four US Presidents’ eyes, reading “The Truth Lies” followed by a logo. Other videos on the website show vandals (also in found-footage style) placing posters with the same slogan around a city.

In other words, marketers are marketing.

Microsoft apparently plans to use the new installment to boost Game Pass subscriptions. The Wall Street Journal reported this month that the title will be the first Call of Duty installment to appear on Game Pass on launch day. We’ll have to wait to see whether that strategy provides enough much-needed lift for the service to justify the (potentially enormous) loss of direct sales to Xbox console owners.

You can hear about Black Ops 6 on June 9, immediately following the Xbox Games Showcase, which starts at 1 PM ET. Engadget will have full coverage of all the day’s reveals.

This article originally appeared on Engadget at https://www.engadget.com/the-next-call-of-duty-is-black-ops-6-161916709.html?src=rss

LG C4 OLED TVs are down to record-low prices ahead of Memorial Day

LG’s latest OLED smart TVs are on sale via Amazon. These are the C4 models and not the pricier G4 flagship displays, but they still boast plenty of bells and whistles for the discerning couch potato. The deals apply to just about every size, from 42-inches all the way up to 83-inches.

The best discount for most people, however, is for the 55-inch evo C4. This model is available for $1,697, which is 15 percent off. The 65-inch model is also 15 percent off, bringing the price down to $2,297.

No matter which size you choose, this is a lot of TV bang for your buck. The LG C4 evo series feature powerful Alpha Gen 7 chips, improved brightness when compared to previous generations and plenty of built-in AI for upscaling and the like. They also include gorgeous OLED panels.

The brightness levels on these panels hit nearly 1,000 nits, which is a fantastic metric for OLED screens. It’s not as bright as Mini LED TVs, but it’s getting there. In addition, these TVs support 144Hz refresh rates for gaming and compatibility for both G-Sync and AMD Freesync. These sets can even pair wirelessly with compatible LG soundbars, for a hassle-free way to experiment with surround sound.

As previously mentioned, all C4 sizes are discounted, but that doesn’t mean they are budget-friendly. Even with today’s discount, the 83-inch model clocks in at a whopping $5,000. The 77-inch model comes in at $3,297 and the diminutive 42-inch version costs $1,297.

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This article originally appeared on Engadget at https://www.engadget.com/lg-c4-oled-tvs-are-down-to-record-low-prices-ahead-of-memorial-day-160940240.html?src=rss

Ticketmaster owner sued by DOJ and 30 attorneys general over alleged monopoly

The Justice Department and 30 state and district attorneys general are attempting to break up Ticketmaster owner Live Nation. They claim in an antitrust suit filed in the Southern District of New York that the company has created an unlawful monopoly over the live entertainment industry. The suit argues that Live Nation has harmed fans, promoters and artists as its dominance has led to imposing higher ticket prices while stifling innovation and competition.

Live Nation owns and/or operates many venues and festivals. It also sells tickets to concerts and festivals, and manages many of the artists who play at them.

“We allege that Live Nation relies on unlawful, anticompetitive conduct to exercise its monopolistic control over the live events industry in the United States at the cost of fans, artists, smaller promoters and venue operators,” Attorney General Merrick Garland said in a statement. “The result is that fans pay more in fees, artists have fewer opportunities to play concerts, smaller promoters get squeezed out and venues have fewer real choices for ticketing services. It is time to break up Live Nation-Ticketmaster.”

It was reported back in 2022 amid Ticketmaster's struggle to handle overwhelming demand for Taylor Swift's The Eras Tour that the DOJ had been investigating whether Live Nation held a monopoly in the live music market. The Swift ticket debacle prompted a Senate antitrust hearing.

The DOJ claims that Live Nation established a dominant position by pushing artists to use its services and threatening possible competitors in the live music promotion space. The company is also accused of locking venues into long, exclusive contracts that prevent them from using alternative (and perhaps less expensive) ticketing platforms. The Justice Department says Live Nation handles about 60 percent of concert promotions at major venues in the US, as well as approximately 80 percent of primary ticketing at major concert venues.

According to the lawsuit, Live Nation sought to lock out competitors and protect its so-called "flywheel" model. The DOJ describes this as a "self-reinforcing business model that captures fees and revenue from concert fans and sponsorship, uses that revenue to lock up artists to exclusive promotion deals, and then uses its powerful cache of live content to sign venues into long term exclusive ticketing deals, thereby starting the cycle all over again."

A merger of Live Nation and Ticketmaster got the green light from the DOJ in 2010, but the deal was subject to some conditions. After the Justice Department found in 2019 that Live Nation violated a condition that banned it from threatening venues that chose to use a Ticketmaster competitor, the agency extended the consent decree by five years to 2025.

In a statement, Live Nation rejected the assertion that it held a monopoly. "The defining feature of a monopolist is monopoly profits derived from monopoly pricing," it said. "Live Nation in no way fits the profile. Service charges on Ticketmaster are no higher than elsewhere, and frequently lower."

The company argued that breaking it up wouldn't lead to lower ticket prices or service fees. It claims that concert promoters and ticketing companies don't control ticket prices, which have been driven higher by increased production costs and the growing popularity of artists. Live Nation also states that Ticketmaster "retains only a modest portion" of service fees and that its market share has decreased in recent years.

Other parts of the government have put Live Nation and Ticketmaster in their sightlines. The House of Representatives recently passed a bill that would force Ticketmaster and other ticketing companies to show the total price of tickets to buyers up front. There's a separate bill in the Senate that seeks to make ticket pricing more transparent too. Along similar lines, the Federal Trade Commission, has proposed a rule to ban junk fees that companies including Ticketmaster add to the total price at checkout. For their part, Live Nation and Ticketmaster said last year that they'd start showing customers the total price of tickets at the jump.

This article originally appeared on Engadget at https://www.engadget.com/ticketmaster-owner-sued-by-doj-and-30-attorneys-general-over-alleged-monopoly-160153725.html?src=rss

The 1TB 14-inch MacBook Pro M3 is cheaper than ever right now

You can pick up a specced-out version of last year’s MacBook Pro M3 for cheaper than ever right now, at $1,800. This is a discount of $200 for Apple’s flagship laptop with 1TB of SSD storage and 16GB of RAM. This deal is only available for the 14-inch Space Gray model. The silver model is also on sale, but with just an eight percent discount.

As for the computer itself, it’s the MacBook Pro M3. It’s one of the best laptops you can buy, particularly for people who do intensive creative work on a computer, like video editing and music-making. The 14-inch screen is gorgeous, the M3 chip is both fast and efficient and the keyboard and trackpad are excellent. It’s heavier and a bit bulkier than the just-released MacBook Air M3 models, but it also boasts more memory, a better selection of ports and a more efficient cooling system.

There are a couple of minor nitpicks here. Like all Apple MacBooks, you won’t be able to make adjustments to RAM or internal storage after the fact, so double-check before smashing that “buy” button. This model is also much more expensive than the Air, though today’s deal makes that a bit easier to swallow.

Speaking of the MacBook Air, there’s also a decent deal to be had for one of those via Amazon. The 2022 M2 model is available for $850, which is a 15 percent discount. This deal is for the 256GB model with 8GB of RAM. If you don’t work in the creative arts and use a laptop just to write, watch content or surf the web, this is a fantastic choice.

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This article originally appeared on Engadget at https://www.engadget.com/the-1tb-14-inch-macbook-pro-m3-is-cheaper-than-ever-right-now-150822985.html?src=rss