Software glitches in Meta's free internet service are leading to unwanted charges for users, according to documents obtained by whistleblower Francis Haugen and shared with The Wall Street Journal. Paid features, like videos, have been appearing in the service's free mode, even though clips are either supposed to stay hidden or warn users of data charges. When users tap the content, they face carrier bills that can be especially difficult to pay for the service's target audience of users in developing countries.

The slip-up appears to have been lucrative for carriers. Meta estimated carriers were charging free users about $7.8 million per month as of last summer. The issue was particularly serious in Pakistan, where users have reportedly been charged a total $1.9 million per month.

A Meta spokesperson said it had received reports about the problem and had "continued work" on fixing the software flaws. New versions of the free mode explicitly label it as "text only" rather than implying it will never cost any money. The representative said the document estimating $7.8 million per month in charges wasn't based on carrier billing information, and that the overcharges were closer to $3 million per month.

Meta, like Google, has a strong interest in pushing free internet access. Most of its recent growth comes from developing countries where many people are hopping online for the first time. While the free service doesn't limit users to only visiting Facebook and other services it owns, it increases the chances internet newcomers will sign up and spur Meta's growth.

There are other concerns about Meta's free offerings beyond surprise billing. The company has been criticized for making it too easy to pay for data through in-app systems (instead of direct purchases from carriers) and after-the-fact "loans" in some countries. It has also been accused of pushing users of its Discover product towards content on its own services, while not doing enough to make external content easily accessible. While the company has claimed it will treat all internet traffic —whether to its own products or elsewhere — equally, the leaked document itself states that Discover “is not functioning consistent with our commitments.” 

After its president TM Roh teased "the most noteworthy S series device we've ever created", Samsung is announcing today when we can learn more. The next Galaxy Unpacked event, which is the company's first this year, will happen virtually on Wednesday, February 9th at 10am ET (7am PT). You'll be able to watch the event on Samsung's website, though Engadget will also have our own livestream with a pre- and post-show Q&A to discuss the news. 

Samsung is expected to unveil the next S-series flagship then, and if it doesn't drastically change the naming standard it's been using for the last few years, we should be seeing the Galaxy S22. Based on the rumor mill, there might not be many huge upgrades in the next-gen product. The most significant improvement could be an onboard slot for the S Pen and a blockier design, which would spell the death of the Note line. 

Other reports suggest the new Ultra variant might start out with less RAM than last year's model, offering 8GB at the base level compared to the S21 Ultra's 12GB. There could also be a 50-megapixel camera on the regular S22s, up from the S21's 12-megapixel sensors. 

We won't know the full details until Samsung officially confirms them come February 9th. You can tune in to the company's stream directly, but if you want to chat and react live with us before and after the show, come join us on the Engadget YouTube channel instead. It should be an illuminating time. 

Being part of TikTok’s creator fund is apparently a lot less lucrative than it may seem, even for some of the app’s biggest stars. Over the last few days, some high-profile TikTokkers have taken the unusual step of publicizing how much — or in this case, how little — they are making from the fund.

TikTok is still relatively early in its monetization features for creators. Instead of a revenue sharing arrangement like YouTube’s Partner Program, TikTok pays its top stars out of a creator fund. Launched in 2020, the fund started out with $200 million, and TikTok said last year it was increasing the fund to $1 billion over the next three years in the U.S. But the company hasn’t provided details on how much it has distributed or how much participants can expect to earn.

But according to one prominent streamer, most creators are earning very little. Last week, Hank Green, who has more than 6 million followers on TikTok, shared a YouTube video titled “So… TikTok sucks.” In the 24-minute video, he details his experience in TikTok’s creator fund, and estimates that he currently makes about 2.5 cents per 1,000 views on the platform — a fraction of what he earns on YouTube and about half of what he had previously earned on TikTok.

The problem, as he explains it, is that TikTok offers a steadily growing number of creators a portion of a “static pool of money,” that isn’t tied to TikTok’s revenue or its skyrocketing popularity. The result is that each creator makes less and less, even as TikTok becomes more successful. “Because of the way that TikTok shares a lot of audience among a lot of creators, that ends up being less than a dollar a day for most of the people in the creator fund,” he said.

Green, whose participation in the creator fund was previously touted by TikTok in a corporate blog post, said that creator funds aren’t bad on their own, but that TikTok’s current arrangement is preventing creators from being able to adequately support themselves.

His comments prompted others to share their frustrations with TikTok. Safwan AhmedMia, who goes by SuperSaf on TikTok, shared Green’s video along with a screenshot of his TikTok earnings: £112.04 (about $151). “This is how much I've made from the TikTok Creator Fund since April 2021 with over 25 million views in that time,” he wrote.

Then, Jimmy Donaldson, the streamer known as Mr. Beast, shared his TikTok earnings. According to the screenshot, he’s earned just under $15,000 from the app, with daily earnings between $18 and $32 in January. As The Informationpoints out, that works out to less than $10,000 a year from TikTok, despite his estimate that he’s gotten “over a billion views” on the app. That number is particularly low considering Donaldson is YouTube’s top earner, and made $54 million on the platform in 2021.

It's not clear how much Green, AhmedMia and Donaldson's experience reflects that of other creators in the the fund. But TikTok hasn’t offered an alternative explanation about why its creators are making so little. “The Creator Fund is one of many ways that creators can make money on TikTok,” a TikTok spokesperson said in a statement, pointing to the company’s creator marketplace, which helps match creators with potential sponsors. “We continue to listen to and seek feedback from our creator community and evolve our features to improve the experience for those in the program.”

It's true that the creator fund isn't the only way TikTok stars make money from the app. The app has a tipping feature, though it's not available to everyone yet. Creators also regularly partner with brands and those deals can be worth millions for the app's most influential users. But inking a deal with a major brand requires time and effort, and that option may not be available to lesser known creators. And since TikTok doesn't have a revenue sharing feature, the fund is right now the only way creators can be paid directly by the company. 

Elsewhere, the app is testing other monetization features for creators. It's experimenting with subscription features, which would allow creators to effectively move some of their content behind a paywall. The features appears to be in an early stage, and the company hasn’t said when, or even if, the feature may be available more widely.

Are you in TikTok's creator fund or have a tip to share about how it distributes funds? Email me at karissa.bell [at] engadget.com.

Microsoft's overall business is still going strong, even though it's not seeing the shockingly huge profit growth it saw last year. In its Q2 earnings report today, company reported revenue of $51.7 billion (up 20 percent from last year) with profits of $18.8 billion (up 21 percent). As usual, Microsoft has its unstoppable cloud business to thank, as well as a decent showing from its PC group, Office and other business products. Its Intelligent Cloud business grew by 26 percent, reaching $18.3 billion, while its Productivity and Business group saw revenues increase by 19 percent to reach $15.9 billion.

There weren't any true major weak links this quarter — even Surface revenue, which Microsoft previously expected to dip a bit, grew by 8 percent thanks to strong Surface Laptop sales. Windows OEM revenues also increased by 25 percent, not a huge surprise since the overall PC industry is still going strong. Where the PC business goes, Microsoft's revenues will follow, after all. When it comes to Office, the company says its consumer revenue increased by 15 percent, and that it has reached 56.4 million Microsoft 365 subscribers.

While Microsoft's earnings reports have basically looked the same over the last few years — Cloud good! Revenues grow! — the company's numbers will look a bit different once it finalizes its $68.7 billion acquisition of Activision Blizzard in 2023. At the very least, we'll get to see how much the new Microsoft Gaming division actually helps (or hurts) Microsoft's overall business.

President Joe Biden has offered some more backing to right to repair rules, following an executive order he signed last summer. He acknowledged that many companies have made it difficult for consumers to fix their own devices. Biden also nodded to Apple and Microsoft for changing their right to repair policies ahead of the Federal Trade Commission taking more action on the matter.

Among dozens of other issues the executive order covered, it encouraged "the FTC to issue rules against anticompetitive restrictions on using independent repair shops or doing DIY repairs of your own devices and equipment." The agency said later that month it would tackle unlawful right to repair restrictions by enforcing existing laws and doing more to help consumers and small repair shops fix products.

"Denying the right to repair raises prices for consumers, means independent repair shops can’t compete for your business," Biden said. "Too many areas, if you own a product, from a smartphone to a tractor, you don’t have the freedom to choose how or where to repair that item you purchased."

The president noted that, in many cases, consumers need to go to a dealer or the manufacturer and pay their asking price for repairs. He added that he was pleased to hear the FTC unanimously voted to "ramp up enforcement against illegal repair restrictions."

Toward the end of last year, both Apple and Microsoft announced programs that would help consumers repair their own iPhones, iPads and Surfaces. "What happened was a lot of these companies said, 'You’re right. We’re going to voluntarily do it. You don’t have to order us to do it,'" Biden said. "For example, Apple and Microsoft are changing their policies so folks will be able to repair their phones and laptops themselves — although I’m not sure I know how to do that."

The president added that moves such as ones made by Apple and Microsoft, as well as possible regulations at state and federal level, will "make it easier for millions of Americans to repair their electronics instead of paying an arm and a leg to repair or just throwing the device out."

Don't expect the worldwide chip shortage to end any time soon. Bloomberg and The Washington Post note the US Commerce Department has published a semiconductor supply chain report estimating that the global shortage will last until at least the second half of 2022. "We aren't even close to being out of the woods" with supply problems, Department Secretary Gina Raimondo said.

Many companies are particularly sensitive to problems, too. The median chip inventory for a client company plunged from 40 days in 2019 to under five days in 2021. Even a relatively short (weeks-long) disruption overseas could shut down an American factory, the Department said.

The shortage is particularly damaging to broadband companies, car makers and medical device producers, according to the report. Despite early claims, there wasn't evidence hoarding contributed to the shortfalls. Demand was higher, too, with median interest about 17 percent higher in 2021 than it was two years earlier. The Commerce Department's study was comprehensive, obtaining supply chain data from almost all major semiconductor firms and companies across a range of industries.

Officials concluded the government couldn't directly end the shortage. Private companies were "best positioned" to overcome challenges by increasing production, optimizing their designs and limiting the impact on their supply chains. However, Raimondo used this as an opportunity to plug President Biden's proposed $52 billion subsidy through the US Innovation and Competition Act (USICA). The investment could help "rebuild American manufacturing" and boost domestic supply chains for "years ahead," she said.

Factories resulting from USICA money wouldn't be ready for years, however, and the bill itself has been delayed. While it passed a crucial Senate vote, the House bill is only expected to surface by this week at the earliest. It could take longer to both clear the House and evolve into a final form Biden can sign into law. For now, the tech industry largely has to solve this dilemma on its own.

Back in September, a slate of landmark bills successfully passed through the City Council of New York granting a variety of common sense provisions to the many delivery workers of the five boroughs. Well, the first tranche of new laws came into effect this week and crucially, they now guarantee couriers the right to use the bathrooms of restaurants. 

The lack of access to toilets has been a major point of contention for this class of workers (no doubt you've seen reports of Amazon drivers urinating in in bottles — something the company is reportedly well aware of.) The situation has been no different gig workers in NYC, and so bathroom access became a rallying cry for Los Deliveristas Unidos, a group of couriers who have been pushing for change. What was a long uphill battle resulted in a legislative win backed by progressive lawmakers in the states, and Local Law 117 — sponsored by District 2 Councilwoman Carlina Rivera — guarantees that:

"food delivery applications include a provision in contracts with restaurants requiring them to make their toilet facilities available for delivery workers’ use, as long as the delivery worker seeks to access the facilities while picking up a food or beverage order for delivery"

Why this was not already the case is a total mystery. Keep in mind that, while the pandemic has certainly put a spotlight on the working conditions of couriers, Seamless launched in New York City in 1999, and has been leveraging its own fleet of gig workers since around 2014. A law addressing the discrepancy between "working everywhere" and "being allowed to use a toilet almost nowhere" took this long to address.

Free use of restrooms isn't the only quality of life change for gig workers. Two other laws which became enforceable yesterday provide greater pay transparency. The first requires informing delivery persons of the amount each customer has tipped them on an order, while the second mandates the information related to the previous day's total pay and total tips for be shared with the courier. These also might seem like small, perhaps even obvious features one might expect to already be available in these apps. But once again, this has been a long-running issue for gig workers; both Amazon Flex and DoorDash have been forced to pay hefty settlements for using tip money to subsidize contractor wages. 

Additional provisions for couriers will go into effect near the end of April that will require companies to provide insulated bags, routing directions for accepting an order and to pay workers at least once a week. Another law will also allow delivery workers to set the maximum distance they wish to travel, and give them the freedom to avoid going over bridges or through tunnels which can sometimes be dangerous. Finally, this coming January 1st, apps will be required to pay an as-yet-to-be-determined minimum rate to couriers, similar to how the city enacted a pay floor for rideshare drivers in 2018. 

Stadia Pro members will be able to claim a couple of notable games at no additional cost next week. Following a delay, Square Enix's Life is Strange Remastered and Life is Strange: Before the Storm Remastered will hit various platforms (but not Switch) on February 1st, and subscribers can snag them on the same day. 

The most recent game in the well-regarded, narrative-heavy series, Life is Strange: True Colors, landed on Stadia and elsewhere on September 10th.

Five other games will join the Stadia Pro lineup on February 1st: Cosmic Star Heroine, Nanotale, Merek's Market, Phogs and One Hand Clapping. Subscribers can add those titles to their library and play them for as long as their Stadia Pro membership remains active.

It emerged earlier this month that Stadia users will soon have another way to access the platform. Samsung's 2022 TVs will allow players to access some cloud gaming services, like Stadia, without the need for dedicated hardware, such as a Chromecast dongle. You'll just need a compatible controller. Other TVs, including some LG models, offer direct access to Stadia as well.

Blizzard, the studio behind Overwatch, Diablo and World of Warcraft, is getting into a new genre with the announcement that it's working on a survival game. It seems the project is in the early stages of development, so don't expect a finished product (or even a splashy trailer) any time soon, but it's notable that the publisher is playing around with fresh mechanics and new worlds.

Blizzard's job post about the survival game says it will be "a place full of heroes we have yet to meet, stories yet to be told, and adventures yet to be lived. A vast realm of possibility, waiting to be explored." So, yeah, they're keeping things vague for now.

The studio has confirmed one detail about the project: It'll be available on "PC and console." It's hard to say if the use of the singular "console" is prophetic — after all, Microsoft just announced plans to purchase Activision Blizzard, and the cross-platform future of its games is uncertain. Operating as a subsidiary of Microsoft, it's possible that Blizzard would build a game just for Xbox consoles, leaving PlayStation and Switch players in the lurch.

It'll likely be at least a year before we hear platform details and concrete information about the game, but Blizzard is looking to hire a handful of people in art, design and engineering to fill out the team. 

Activision Blizzard is currently facing a lawsuit and several investigations into allegations of systemic gender discrimination and sexual harassment at the studio, where CEO Bobby Kotick has been in charge for the past 30 years. One Blizzard employee went public with her experience, saying she was "subjected to rude comments about [her] body, unwanted sexual advances, inappropriately touched, subjected to alcohol-infused team events and cube crawls, invited to have casual sex with [her] supervisors, and surrounded by a frat-boy culture that's detrimental to women." 

Blizzard head Mike Ybarra last week promised to rebuild trust in the studio and establish "a safe, inclusive and creative work environment" as it transitions to Microsoft's roster.

Now that the Lucid Air is a practical reality, there's a looming question: how well does it fare in a drag race against the other well-known electric luxury sedan, Tesla's Model S Plaid? You now have a better idea. DragTimes has shared a long-teased video of a quarter-mile faceoff between the Air and Model S Plaid, and the outcome is at once expected but still full of insights.

It won't shock you to hear the Model S Plaid wins three of the four runs, including one with a rolling start. It has a shorter claimed 0-60MPH time (1.99 seconds versus 2.5), and its lighter curb weight (4,828lbs versus about 5,200lbs), helps offset the horsepower deficiency. The Tesla didn't have its drag strip prep mode enabled, either. If you're fortunate enough to cross-shop these EVs, the Model S is still your pick for raw acceleration.

The Lucid Air still holds up well, though, and it even won a race when the Model S Plaid's launch mode wasn't engaged. That added power still matters, to put it another way — and this is worth considering if you're more interested in green light races (where a launch mode likely won't be an option) than drag strips. Lucid also pointed out that you can precondition the Air for better straight-line performance, and that it's currently focused more on "luxury and efficiency" than speed.

The conditions weren't ideal between relatively chilly temperatures for the Houston-area strip and strong winds. You'll likely see faster times elsewhere. Even so, the video is worthwhile as a rare chance to see how different electric car platforms manage in real conditions. It also shows just how far EVs have come — these are figures you'd have previously associated with higher-end supercars, not four-door people carriers.